---
description: Get detailed information about Infor HMS usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Infor HMS Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Infor HMS](/software/191402/infor-hms)

# Infor HMS

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> Cloud-based hotel property management system that streamlines operations, connects hospitality systems, and enhances guest experiences.
> 
> Verdict: Rated **3.3/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Infor HMS?

Hotels, resorts, and casino operators seeking a cloud-based property management system to streamline hotel operations, integrate hospitality systems, and deliver modern guest experiences.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.3/5** | 6 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support Software | 2.7/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Infor
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per Feature
- **Pricing Details**: Infor HMS is available at $15/monthly (per room).
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, English, French, German, Italian, Korean, Polish, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Czechia, Italy, Poland, Singapore, South Africa, South Korea, Spain, Taiwan, United Kingdom, United States

## Features

- Accounting Software
- Activity Dashboard
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM Software
- Calendar Management
- Communication Management
- Customer Support Software
- Employee Management
- Group Reservations
- Guest Experience Management
- Maintenance Management Software
- Marketing Automation Software
- Online Booking
- Payment Processing Software
- Point of Sale (POS)
- Rate Management
- Reporting & Statistics
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality Property Management Software](https://www.capterra.co.il/directory/20031/hospitality-property-management/software)

## Related Categories

- [Hospitality Property Management Software](https://www.capterra.co.il/directory/20031/hospitality-property-management/software)
- [Reservation & Online Booking Software](https://www.capterra.co.il/directory/20032/reservations/software)
- [Property Management Accounting Software](https://www.capterra.co.il/directory/32654/property-management-accounting/software)
- [Commercial Property Management Software](https://www.capterra.co.il/directory/32535/commercial-property-management/software)
- [Motel Software](https://www.capterra.co.il/directory/32584/motel/software)

## Alternatives

1. [Guesty](https://www.capterra.co.il/software/159377/guesty) — 4.4/5 (465 reviews)
2. [WebRezPro](https://www.capterra.co.il/software/113348/webrezpro) — 4.6/5 (211 reviews)
3. [Hotelogix](https://www.capterra.co.il/software/76374/hotelogix) — 4.4/5 (251 reviews)
4. [RMS](https://www.capterra.co.il/software/208061/rms-cloud) — 4.4/5 (412 reviews)
5. [GuestTracker](https://www.capterra.co.il/software/1007390/guesttracker) — 4.5/5 (12 reviews)

## Reviews

### "True Cloud PMS" — 5.0/5

> **Verified Reviewer** | *3 October 2018* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Infor HMS is a progress PMS solution, where new enhancements are released every quarter. Initially, our experience's were not great in 2016, as HMS was somewhat lacking in features. In 2018, we have integrated practically all our system's in Infor HMS, delivering best in Class functionality. 

Paperless check-in via IPad is the best product out there.
Housekeeping Mobility, saves your business 12 thousand a year, as its included FOC\!
New check-in app allow's you to provide VIP Check-in Expierence like no other\!
> 
> **Cons**: The new enhancement's do come in wave's, and mandatory. Takeup of new changes can be quite challenging to some.

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### "Satisfaction with INFOR HMS" — 5.0/5

> **Scott** | *12 May 2021* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The reports that are available are extremally helpful.  Training time with new employees has been greatly reduced.   This is the third PMS that we have had and by far the best.  Functionality and ease of use is amazing.
> 
> **Cons**: The lack of a Defense Travel Service Module.   It would be very helpful if we could message all in our system via e-mail.  We have new challenge that will affect all our out of state travelers.   The lack of rental car availability in Alaska will no doubt have an adverse impact on the majority of our customers.  Being able to send a PSA to all our inbound guest through INFOR would be very helpful.
> 
> Overall, we are very happy with the INFOR HMS.  The onsite training was top notch, the functionality and ease of use is amazing, and the reports that are available give us the ability to forecast and adjust as needed to maximize profitability.

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### "Terrible\!" — 1.0/5

> **Xin** | *23 April 2022* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. This system single handling destroyed the hotel's staff morale. Only feature that is better is remote friendly, meaning you can log in at home and use it since it is web-based.
> 
> **Cons**: Everything. Our hotel "upgraded" our system from OPERA to Infor HMS. After 3 months of using Infor HMS, clearly OPERA is way more advance in their program. Infor HMS can improve on their billing screen, room assignment, finding guest reservations past/future, everything you can think of as it is NOT USER FREINDLY, you have to take multiple steps to do a single thing. It's basically an EXCEL Sheet someone created from their mother's basement.

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### "User Friendly\!" — 4.0/5

> **Abigail** | *11 February 2020* | Hospitality | Recommendation rating: 6.0/10
> 
> **Pros**: HMS is incredibly user-friendly. It is easy to navigate using the drop down menus, and its bright, bold pages make it easy to read. Everything is fairly straight forward.
> 
> **Cons**: I do not like the customer support options; often feels like phone tag and representatives can be hard to understand. HMS would also slow down somewhat regularly, causing a negative impact when we made reservations or checked people in, as we would be waiting a while for things to load.
> 
> I think its user friendly, but could use some change in its customer support features.

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### "HMS uploaded new features. Not too crazy about it." — 3.0/5

> **Marianna** | *12 February 2018* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: The drop menus are self explanatory. Functionality is easy to work the program . Easy to log into the system from different windows.
> 
> **Cons**: Not crazy about printing or separate folios. The screen does not show what you want to immediately print. And there is a long pause when printing.
> 
> It is easy system as opposed to other programs I have worked on. Also I can log into program from home, or other window options.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/191402/infor-hms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251669/Infor-HMS/> |
| en-AE | <https://www.capterra.ae/software/191402/infor-hms> |
| en-AU | <https://www.capterra.com.au/software/191402/infor-hms> |
| en-CA | <https://www.capterra.ca/software/191402/infor-hms> |
| en-GB | <https://www.capterra.co.uk/software/191402/infor-hms> |
| en-IE | <https://www.capterra.ie/software/191402/infor-hms> |
| en-IL | <https://www.capterra.co.il/software/191402/infor-hms> |
| en-IN | <https://www.capterra.in/software/191402/infor-hms> |
| en-NZ | <https://www.capterra.co.nz/software/191402/infor-hms> |
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| en-ZA | <https://www.capterra.co.za/software/191402/infor-hms> |
| fr | <https://www.capterra.fr/software/191402/infor-hms> |
| fr-BE | <https://fr.capterra.be/software/191402/infor-hms> |
| fr-CA | <https://fr.capterra.ca/software/191402/infor-hms> |
| fr-LU | <https://www.capterra.lu/software/191402/infor-hms> |

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