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What Is Roomex?

For businesses with a highly mobile workforce that need to travel domestically to fulfil their duties, Roomex provides a purpose-built platform to book suitable accommodation, manage expenses and consolidate spend. With a comprehensive tech solution backed by ‘above and beyond’ customer care, Roomex is an essential tool for mobile workforce businesses.

Who Uses Roomex?

Businesses with a mobile workforce that regularly travels domestically, i.e. Engineering; Construction; Retail.

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Reviews of Roomex

Average score

Overall
4.7
Ease of Use
4.8
Customer Service
4.7
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
73%
4
27%
Kris
Kris
Finance Director in UK
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great product & fantastic support team

5.0 2 years ago

Comments: We've worked with Roomex over the last 4 years and it's been a great partnership, always supportive and simple to use.

Pros:

- Easy to use product - Support team always helpful, knowledgeable and contactable - Changes to business easily replicated with Roomex - Booking confirmations to travellers work well

Cons:

- Carbon footprint/emissions info would be useful - Official app

Neil
General Manager in UK
Building Materials, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

TP Colleague review

5.0 last year

Comments: great experience, we recommend outside of the company.

Pros:

Ease of use, decent prices and efficient.

Cons:

There are no cons to using roomex. we are delighted with the platform

Leo
Senior Transformation Manager in UK
Building Materials, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Ibstock employee review

4.0 2 years ago

Comments: Ease of use for general use but difficult if not just a straight forward search for a booking

Pros:

Ease of online booking and hotel easy to find in an area. Little administration required.

Cons:

Not easy to get clear policy of company and booking specific hotel

Paul
Field engineer in UK
Telecommunications, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Roomex review

4.0 2 years ago

Comments: Easy to use but when job is cancelled at short notice not very helpful

Pros:

Very easy to use and always help apart from when my job is cancelled at short notice

Cons:

No cancellation at anytime due to work being cancelled

Sophie
Talent & HR Executive in UK
Marketing & Advertising, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Roomex is a great, quick and efficient software!

5.0 2 years ago

Comments: Roomex makes travel bookings quick and easy and the account managers I have spoke to have been great and really helpful when I have needed them and also checked in regularly to see how we are getting on with the software.

Pros:

I have used RoomEx for many years (at a previous business) and when travel started picking up where I work currently I knew we needed Roomex to make travel booking quick and easy. The dashboard is great and easy to use and I like that I can quickly get onto my bookings to make any amends if needed.

Cons:

Roomex is great, my only slight gripe is i wish it saved my log in details so i didn't have to input my email address every time I access the site.

Jill
Administrator in Ireland
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent service

5.0 2 years ago

Comments: it makes my life alot easier

Pros:

Being able to book without always having to supply the credit card details makes booking alot quicker and easier. The fact that employees dont have to expense stays is hugely important. Roomex provides and simple platform where we can keep an eye on everyones spending on hotels, previously we would have to go through the expenses to check on trends.

Cons:

nothing, really, except that you cant just put in a hotel name in the search bar, you have to put in the town and I might not always have been given that by the person booking.

Forrest
Project Manager in UK
Retail, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great product easy to use and manage

5.0 2 years ago

Comments: Numerous hotel issues dealt with directly by Roomex quickly.

Pros:

Easy to use with no or little training, easily customisable for businesses needs.

Cons:

Hotel descriptions and details on the roomex website are not always correct. Link to hotel website would be better.

ian
Group IT Trainer in UK
Building Materials, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Roomex Review

5.0 2 years ago

Comments: No issues, great tool and easy to use
have used for over 2 years and booked many hotels with no issues
quick at responding to queries

Pros:

easy to navigate, simplistic to use very useful and easy to book hotels

Cons:

Can be a bit slow sometimes and can kick you out right at the end

Matthew
Matthew
Head of Marketing in UK
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Very useful as a business traveller

5.0 2 years ago

Comments: Excellent!

Pros:

For me as a business traveller, it's super useful not to have to expense my travel anymore and have it all centralised in one place. The booking process is super quick and easy, and I've found the customer service great when having to change trips last minute due to COVID etc.

Cons:

Sometimes the price mark-up compared with other listings can be very high.

Verified Reviewer
Verified LinkedIn User
Architecture & Planning, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Quick and easy to use

5.0 2 years ago

Comments: So far so good

Pros:

Very easy to navigate around. And always plenty of options

Cons:

Nothing really. does what i need it to do

Stephanie
National Gaming Manager in UK
Hospitality, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use platform

5.0 2 years ago

Pros:

I like that i can easily find properties near the areas i need, and if i cant there is always someone to help

Cons:

Sometime property descriptions aren't correct e.g. list parking or don't list having a gym

Stewart
SHE Advisor in UK
Building Materials, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Roomex user review

4.0 2 years ago

Comments: Great, customer support have always been fantastic when needing to make changes. great communication and support even throughout the pandemic

Pros:

Flexibility to book anytime and search hotels in specific regions plus mobile device compatibility

Cons:

on some occasions there were no information available regarding the availability of food, restaurant and breakfast options

Paul
Investigator in UK
Retail, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Best Booking App For Business Travellers

5.0 2 years ago

Comments: It is a joy to use, and I am confident that I can book a suitable room in any location (even with late notice).

Pros:

The account was already established with my Company, but my enrollment was quick and easy.

Cons:

I was going to suggest including parking facility options, as my last booking did not include the expected free parking (although this was managed by a third part company rather than the hotel). However it would seem Roomex have already addressed this concern inthe meantime.

Tony
Group Engineering SDM in UK
Environmental Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Good Platform

4.0 3 years ago

Comments: Overall it has been good for the engineers and the ease of booking

Pros:

I like the ease of booking and it is a good platform for everyone to use

Cons:

We can still get better deals outside of Roomex and a lot of the time the same hotels are showing, but more expensive.

Glynn
BT Technical Support in UK
Professional Training & Coaching, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Roomex review

5.0 2 years ago

Comments: great back office support when we have problems and good app

Pros:

the app is very easy to use and the team are very professional

Cons:

not the cheapest for rooms but reliable,

Chris
Technical Sales Engineer in UK
Machinery, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

SYS Systems - Roomex Review

4.0 2 years ago

Comments: Very happy with my experience to date with roomex.

Pros:

The software is extremely easy to use and the interface is extremely intuitive. I work over on Ireland in certain times of the year so having international hotels is a plus for managing expense as well as travel arrangements. Simple to manage bookings and all details can be added into calendar for simple tracking.

Cons:

I am happy with the software for my purposes. Maybe the ability to book meeting rooms in locations could be advantageous. This may be something we can already do, I have just not looked into it.

John
Key Account Manager in UK
Computer Hardware, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Useful and quick

5.0 2 years ago

Comments: Very happ with what Roomex offers, also useful when booking via my mobile device

Pros:

Roomex allows swift booking and approval which is ideal. There is a good variety of hotels to suit budget and the addition of an allowance voucher makes it much easier when arriving at location

Cons:

Sometimes the pricing may be a little out when compared to other sites but understand there may be a slight compromise of price over availability and functionality

Gary
Ops Manager in UK
Management Consulting, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Gary Armstrong

5.0 3 years ago

Pros:

Easy to use- easy to book- overall i have had a good experience using it.

Cons:

Sometimes there is many hotels unavailable and the prices differ from other sites

Andrew
VNA & Warehouse Installation Manager in UK
Mechanical or Industrial Engineering, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Ease of using Roomex

5.0 2 years ago

Comments: I have only encountered good experiences. Bookings made easy, confirmation of booking is immediately and the cost of the hotels is less than when I used to have to book accommodation through my company.

Pros:

Previously to having the use of Roomex, I had to request accommodation via our Travel Department. This involved filling out requests, emailing and waiting for replies as to whether or not the hotel requested was available. With Roomex I simply go online, enter the post code of where I will be working and select the most appropriate hotel with the features that I require. Availability, cost and booking is available immediately.

Cons:

Sometimes when selecting hotels with breakfast and evening meal available does limit the number of hotels.

Emma
PA in UK
Building Materials, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Super helpful

5.0 2 years ago

Comments: Excellent and always a contact available if we need help

Pros:

Very easy to find book and use , lots of helpful people

Cons:

Nothing, this system works well for us .

Innes
Sales manager in UK
Oil & Energy, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use

5.0 2 years ago

Comments: Overall my experience had been very positive

Pros:

The site is way to navigate and easy to use

Cons:

I would like it if there was an actual app to book rooms

jayne
regional manager in UK
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

fantastic software !!

5.0 2 years ago

Comments: never had an issue from the first time of using
so simple and efficient

Pros:

I have to book hotels on a regular basis and this software can not be any easier postcode and dates it will show me a list of hotels which you can order in price or distance a couple of clicks later your all booked in perfect

Cons:

nothing !! everything about the software is straight forward, easy to use , gives me plenty of choices to pick from

Sofia
Office apprentice in Spain
Construction Software, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Efficient and great customer service

5.0 3 years ago

Comments: I have a positive experience with roomex, it facilitates travel management for our organisation and the dashboard gives us a good idea of trends within the business.

Pros:

I like how easy and quick to use. I also like that I can quickly get support through the webchat.

Cons:

Wish you could filter using mile radius to provide more results

Allan
Key Account Director in UK
Building Materials, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great support platform

5.0 2 years ago

Pros:

Ease of use Clear information around hotels and their facilities

Cons:

Can be a bit clunky at times when amending bookings

Liam
Finance Director in UK
Civil Engineering, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

REview

4.0 2 years ago

Comments: single point of contact for hotel bookings.

Pros:

Ease of use. Reliability, reporting facility.

Cons:

The fact that invoicing reports are on another platform.