---
description: Get detailed information about Caterbook usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Caterbook Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Hotel Channel Management Software](/directory/31615/hotel-channel-management/software) > [Caterbook](/software/190985/caterbook-v5)

# Caterbook

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> Where B\&amp;B meets F\&amp;B. Everything a pub or hotel needs to manage their accommodation bookings alongside a busy bar or restaurant.
> 
> Verdict: Rated **4.9/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Caterbook?

Caterbook is used by small hotels and pubs with rooms, operating in a busy F\&amp;B setting. Daily breakfast list, ResDiary Integration, various EPOS integrations to post to room, and functions management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 37 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Caterbook
- **Founded**: 2005

## Commercial Context

- **Starting Price**: £70.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Gibraltar, Guernsey, Ireland, Isle of Man, Jersey, Malta, United Kingdom

## Features

- Booking Management
- Booking Notes
- CRM Software
- Calendar Management
- Channel Analytics
- Channel Management Software
- Customer Support Software
- Dynamic Pricing
- GDS/OTA Integration
- Group Reservations
- Guest Experience Management
- Housekeeping Management
- Inventory Control Software
- Multi-Channel Management
- Online Booking
- Partner Management Software
- Payment Processing Software
- Point of Sale (POS)
- Promotions Management
- Rate Management
- Rental Property Management Software
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Revenue Management Software
- Room Inventory
- Third-Party Integrations

## Integrations (4 total)

- Epos Now
- OpenKey Front Desk
- RoomPriceGenie
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Hotel Channel Management Software](https://www.capterra.co.il/directory/31615/hotel-channel-management/software)

## Related Categories

- [Hotel Channel Management Software](https://www.capterra.co.il/directory/31615/hotel-channel-management/software)
- [Channel Management Software](https://www.capterra.co.il/directory/30678/channel-management/software)
- [Reservation & Online Booking Software](https://www.capterra.co.il/directory/20032/reservations/software)
- [Hospitality Property Management Software](https://www.capterra.co.il/directory/20031/hospitality-property-management/software)
- [Vacation Rental Software](https://www.capterra.co.il/directory/30616/vacation-rental/software)

## Alternatives

1. [Little Hotelier](https://www.capterra.co.il/software/144307/little-hotelier) — 4.1/5 (236 reviews)
2. [Yanolja Cloud Solution Property Management System (PMS)](https://www.capterra.co.il/software/135751/ezee-absolute) — 4.6/5 (405 reviews)
3. [Sirvoy](https://www.capterra.co.il/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews)
4. [ResNexus](https://www.capterra.co.il/software/129392/reservation-nexus) — 4.8/5 (431 reviews)
5. [Stayflexi](https://www.capterra.co.il/software/193259/flex-pms) — 4.7/5 (163 reviews)

## Reviews

### "User-Friendly, Reliable and Backed by Excellent Support" — 5.0/5

> **Katie** | *14 August 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: What we like most about Caterbook is how easy it is to manage bookings day to day. The system is clear and straightforward, making it simple to view availability, update reservations and keep everything organised.&#10;&#10;The support from the Caterbook team is also excellent. They are always approachable, responsive and happy to help, whether that’s resolving an issue or showing staff how to use the system more effectively.
> 
> **Cons**: The main area we feel could be improved is the reporting functionality. A little more flexibility when selecting or excluding particular rooms, and a clearer way to separate hotel rooms from our self-catering lodges, would make reporting easier for us.&#10;&#10;It would also be helpful to see at a glance how many times a returning guest has stayed, without needing to search their booking history, so we can make sure loyal guests are always recognised.&#10;&#10;These are relatively small improvements to an otherwise very capable system, and Caterbook are always very good at listening to customer feedback and ideas.
> 
> Overall, our experience with Caterbook has been very positive. It is a user-friendly and highly functional system that makes managing bookings, availability, guest information and day-to-day hotel operations straightforward and efficient.&#10;&#10;There is plenty of functionality within the software, and we are continually finding ways to make better use of it as our business develops. It helps keep information organised and accessible for the team, which is particularly valuable in a busy hotel environment.&#10;&#10;A real strength is the Caterbook team themselves. They are always approachable, responsive and happy to help, whether that is resolving an issue, explaining a feature or helping staff get the best use from the system.&#10;&#10;There are always small areas that could evolve further, but Caterbook are very good at listening to customer feedback and ideas. Overall, it is a reliable system backed by an excellent and supportive team.

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### "Great software with great support\!" — 5.0/5

> **Glen** | *23 June 2026* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Caterbook connects brilliantly with all of our OTA's, it's easy to use, great value and the customer support is second to none.
> 
> **Cons**: Nothing, we are very happy with Caterbook. Our entire team from full time managers to part team front of house staff find it easy to use.
> 
> We have been using Caterbook for years with our 22 bedroom hotel. The team were very helpful getting it all set up and the platform has only improved over the years with the introduction of new features.

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### "User Friendly and easy to use" — 4.0/5

> **Jemma** | *24 August 2026* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: I have used a few different booking software's for hospitality use and this is the most user friendly one I have used. Simple layouts and support is there when needed with quick responses. Can see everything clearly on the calendar for bookings and a simply hover over a guest gives you a breakdown of their booking information.
> 
> **Cons**: It isn't mobile friendly so you can't use the system 'on the go' you need a tablet/laptop/computer to use the system easily.
> 
> We mostly just use the calendar side of the system for hotel guests, so I cant review the Housekeeping reports or Restaurant reservations. &#10;For a small hotel with 2 separate properties, this system is easy to use and the support is there when needed. Would highly recommend. Making an app which is mobile friendly would give it the full 5\* rating.

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### "A very happy customer\!" — 5.0/5

> **Kylie** | *23 June 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Caterbook is extremely easy to navigate and is value for the money compared to competitors. I often use the Customer Support and my issues are always resolved quickly and efficiently. It is the best hotel management system we've used.
> 
> **Cons**: Caterbook are often updating the system so whenever we have found any 'cons' generally they are then modified.
> 
> Super happy with the service and efficiency of the system and the support team. It was an easy transition, and the online tutorials are really helpful for training new staff.

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### "Thank you Caterbook\!" — 5.0/5

> **Simon** | *17 August 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Our transition to Caterbook was seamless.  Caterbook offers excellent value for money but more importantly the support has been second to none. I particularly like the personal attention from a small team in the office who not only have excellent knowledge but are also incredibly patient\!
> 
> **Cons**: No fault of Caterbook but I used a different system for many years - trying to get out of my old habits \&amp; letting Caterbook do what its supposed to do without me interfering was difficult\!\!
> 
> Caterbook has been an excellent transition for us \&amp; has linked our business not only with OTA's but also our Touch Office till system \&amp; ResDiary - anything that can make out lives easier in these tough times is very welcome\!\! I

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## Links

- [View on Capterra](https://www.capterra.co.il/software/190985/caterbook-v5)

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| en-AU | <https://www.capterra.com.au/software/190985/caterbook-v5> |
| en-CA | <https://www.capterra.ca/software/190985/caterbook-v5> |
| en-GB | <https://www.capterra.co.uk/software/190985/caterbook-v5> |
| en-IE | <https://www.capterra.ie/software/190985/caterbook-v5> |
| en-IL | <https://www.capterra.co.il/software/190985/caterbook-v5> |
| en-IN | <https://www.capterra.in/software/190985/caterbook-v5> |
| en-NZ | <https://www.capterra.co.nz/software/190985/caterbook-v5> |
| en-SG | <https://www.capterra.com.sg/software/190985/caterbook-v5> |
| en-ZA | <https://www.capterra.co.za/software/190985/caterbook-v5> |

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