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Parcel Tracker Mailroom

Parcel Tracker Mailroom

What Is Parcel Tracker Mailroom?

Internal parcel tracking software for residential, student housing, co-working offices, universities and more.

Quickly scan packages received at the reception/mailroom using a smartphone camera, automatically notify recipients and collect their e-signatures for proof-of-pickup. Works with all couriers and hand-written parcel labels.

Who Uses Parcel Tracker Mailroom?

Parcel Tracker is for receptions and mailrooms. Our clients are University Mailrooms, University halls, Student Housing, BTR, Residential, Residential Luxury, Co-working, Corporate Offices

Parcel Tracker Mailroom Software - Parcel Management App
Parcel Tracker Mailroom Software - Log parcels in seconds
Parcel Tracker Mailroom Software - Proof-of-collection
Parcel Tracker Mailroom Software - Automated Notifications
Parcel Tracker Mailroom Software - Advanced Analytics

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Reviews of Parcel Tracker Mailroom

Average score

Overall
4.8
Ease of Use
4.9
Customer Service
4.8
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
19%
3
1%
Răzvan
Răzvan
User Experience Engineer in UK
Verified LinkedIn User
Financial Services Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Faster parcels means happier me

5.0 5 years ago

Pros:

Since our reception upgraded to the parcel tracker service, everything is now instant. It saves so much time and the concierge is now offering the parcels as soon as they arrive. It used to take a couple of hours “for processing” and now I get a notification and I have my parcels. I am really grateful parcel tracker exists in our life.

Cons:

The integration was seamless, concierge was really happy to use it and transition was easy. I can’t wait to see what’s next.

Greg
Business Improvement Manager in UK
Real Estate, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

The Mail Room Game Changer...

5.0 4 years ago

Comments: Our experience has been great. The team behind Parcel Tracker have been a pleasure to work with and are the sort of open-minded individuals who take the time to understand what our specific needs are. They are also incredibly efficient in handling any issues when they arise, implementing quick fixes with no need for follow-up.

Pros:

This software has completely streamlined our process, freeing up time for our front-of-house teams, as well as providing our residents with a quick and easy parcel collection process. It is very intuitive meaning it can be implemented and trained out quickly with little disruption to daily operational processes.

Cons:

There isn't anything I dislike, however there is probably scope for additional tools... But I know Deepfinity are already looking at these.

Deepfinity Response

4 years ago

Thank you for the great feedback. We'll keep you posted as our new tools come out!

Queenly
Community Assistant in US
Primary/Secondary Education, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Community Assistant

4.0 3 years ago

Comments: My overall experience with Parcel Tracker is that it’s easy to use but I believe that a K use some improvements

Pros:

Well I like about the software the most is that It keeps you up-to-date letting you know how many packages you have in the system and how many packages you have logged out

Cons:

What At least like the most is that it sometime doesn’t always look at the packages correctly, when you scan the QR code.

Angus
IT and Data Assistant in UK
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Essential for managing student parcels

5.0 2 years ago

Pros:

Quick scanning of parcels in a busy mailroom. Easy notification email system for collections.

Cons:

Syncing between different ipads and computers could be improved.

Fraser
IT and Data Manager in UK
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Effective and user friendly

5.0 2 years ago

Comments: Very pleased with this product. We receive thousands of parcels each year and the time saved by only requiring to take a picture of the address or barcode rather than typing in the details into a system is huge. The user interface is intuitive and very easy to use and we haven't encountered any issues to be concerned about.

Pros:

Great friendly and easy to use user interfaceEasy setup and configuration Reasonable costSmart technology at reading names and addresses from picturesMuch quicker to use than other tried parceling solutionsEffective at removing old data to comply with data retention policies

Cons:

Haven't encountered many so far. We've had a syncing issue once with the data showing on different devices but that was rare.