--- description: Get detailed information about Teladoc Health usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Teladoc Health Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Podiatry EMR](/directory/32617/podiatry-emr/software) > [Teladoc Health](/software/190055/teladoc) # Teladoc Health Canonical: https://www.capterra.co.il/software/190055/teladoc Page: 1 / 5\ Next: [Next page](https://www.capterra.co.il/software/190055/teladoc?page=2) > Remote patient monitoring tool that allows medical professionals to provide virtual medical attention and prescriptions to patients. > > Verdict: Rated **2.5/5** by 91 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Teladoc Health? Teladoc provides a platform for healthcare professionals across all specialties, including physicians, dermatologists, dietitians, behavioral health, to connect with patients via phone, video, or app. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.5/5** | 91 Reviews | | Ease of Use | 2.9/5 | Based on overall reviews | | Customer Support Software | 2.3/5 | Based on overall reviews | | Value for Money | 2.3/5 | Based on overall reviews | | Features | 2.7/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: Teladoc Health ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact Teladoc for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling Software - Confirmations/Reminders - Data Import/Export - E-Prescribing - Electronic Payments - For Medical Purposes - Formulary Management - HIPAA Compliant - Medical Billing Software - Mobile Access - Monitoring Device Integration - Multi-Location - Multi-Provider Practice - Online Forms - Online Scheduling - Patient Communications - Patient Engagement Software - Patient Portal Software - Patient Questionnaires - Patient Records Management - Payment Processing Software - Reminders - Remote Treatment Planning - SMS Messaging - Self Service Portal - Telemedicine Software - Video Conferencing Software - Virtual Visits ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Podiatry EMR](https://www.capterra.co.il/directory/32617/podiatry-emr/software) ## Related Categories - [Podiatry EMR](https://www.capterra.co.il/directory/32617/podiatry-emr/software) - [Patient Scheduling Software](https://www.capterra.co.il/directory/33315/patient-scheduling/software) - [Patient Engagement Software](https://www.capterra.co.il/directory/31085/patient-engagement/software) - [Psychiatry Electronic Medical Records Software](https://www.capterra.co.il/directory/32510/mental-health-ehr-software/software) - [Medical Scheduling Software](https://www.capterra.co.il/directory/30027/medical-scheduling/software) ## Alternatives 1. [Doxy.me](https://www.capterra.co.il/software/158461/doxy-me) — 4.6/5 (1226 reviews) 2. [Mend](https://www.capterra.co.il/software/165634/mend-app) — 4.6/5 (920 reviews) 3. [Carepatron](https://www.capterra.co.il/software/195467/care-patron) — 4.4/5 (858 reviews) 4. [athenaOne](https://www.capterra.co.il/software/98735/athenaone) — 3.8/5 (911 reviews) 5. [Tebra](https://www.capterra.co.il/software/129169/tebra) — 3.9/5 (1371 reviews) ## Reviews ### "Drs good; system BAD" — 1.0/5 > **Donna** | *8 September 2024* | Entertainment | Recommendation rating: 1.0/10 > > **Pros**: The providers, if you can get to one, have been good, so far (medical \& mental health) > > **Cons**: The Teladoc system \&customer service are terrible. They always blame internal glitches on provider. It's a runaround > > GITCHES IN SYSTEM INFURIATE, CONSISTENTLY \& CONSTANTLY. ----- ### "WASTE OF TIME & MONEY" — 1.0/5 > **Allyson** | *10 August 2024* | Human Resources (HR) Software | Recommendation rating: 0.0/10 > > **Pros**: Absolutely nothing. I was excited about the convenience of it, but the system kept messing up then I wasted 45 minutes with customer service and in the end got nothing but my money taken\!\!\!\! > > **Cons**: Took an hour to make an appointment bc their system wouldn’t work. Spent 45 min on phone with rep. Finally spoke to a doctor who had no clue what she was talking about telling me amoxicillin isn’t used for cellulitis from a bite which I have been prescribed and used by legit doctors twice in the past\! They did nothing\! > > Customer service was nice. I question if I actually spoke to a doctor since she lied about treatment I’ve been given twice in the past being legitimate. Amoxicillin is one of the main treatments for cellulitis and she specifically said it does not treat skin infections. ----- ### "Neither Website Nor Phone App work" — 1.0/5 > **Habeeb** | *1 August 2024* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: It was convenient but now it the software (website or phone app) became useless > > **Cons**: Neither website nor phone app work and very slow > > During the last three times, I wasted more than 30 minutes on the deledoc website and phone app trying set up an appointment. It didn't work. It keep going through cycle and keep bringing me to square one. Sometimes, it gives error "can't fetch medical history" ----- ### "Don't trust Teladoc Health" — 1.0/5 > **Alexis** | *4 October 2025* | Professional Training & Coaching | Recommendation rating: 0.0/10 > > **Pros**: Unfortunately nothing. I was excited about the prospect of receiving a valid medical opinion quickly, but that didn't pan out. > > **Cons**: Doctor closed case too early (which Teladoc Health admitted). I spent a total of 1.5 hours (over 3 calls) on the call with Customer Service and never got a resolution, and unfortunately wasted $89 for no diagnosis. > > I used Teladoc Health for a dermatology appointment and ran into significant issues with their platform and customer service. According to Teladoc’s policy, patients can send a follow-up message to their doctor within seven days, including additional questions or photos. When I tried to do this, the platform only allowed me to upload one photo, even though the initial submission had accepted multiple. In the follow-up message, I made it clear to the doctor that I was having trouble uploading the correct photos. I also called Customer Support immediately to figure out how to send the correct photos. While I was still on the phone with Support, the doctor closed my case, leaving me unable to provide the information needed for a proper diagnosis. Over the next several weeks I followed up multiple times with Teladoc. Support agents admitted the doctor was too hasty in closing the case, and told me my request would be escalated and that I would likely hear from a supervisor within a few days. No one ever contacted me. When I followed up again, my requests to either reopen the case with the doctor to get a correct diagnosis, to reschedule with another doctor at no charge, or to receive a refund were all denied. Teladoc also claimed they had emailed me updates, but no emails were ever received (I checked spam and junk). In the end, I paid $89 and never had the chance to get a meaningful medical opinion, and the Customer Service was truly disappointing. Teladoc had multiple chances to make it right and simply didn’t. ----- ### "Absolutely horrible" — 1.0/5 > **Annie** | *2 July 2026* | Accounting Software | Recommendation rating: 0.0/10 > > **Pros**: Nothin, there are absolutely no pros I have about this experience or this company. I will stay far away in the future. > > **Cons**: Dismissive, rude, unhelpful. I would not recommend to my worst enemy. They are so harmful to people and uncaring. > > Absolutely horrible I tried teladoc to get some advice and health help about an ongoing cough and congestion I was dealing with. The provider was dismissive, rude, and in quite a hurry. When I expressed concern that he wasn't quite understanding what I was coming on the call for, he said "do you want the prescriptions or not?" I said, I guess so, and she hung up the call. I am disturbed by the level of disrespect he showed me In turn, also the disrespect shown by the teladoc health team in general. I opened a complaint and requested a refund which they refused. To pay $89 for a 3 minute video call where you're ignored and dismissed is absolutely horrible. Save your time and your money. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.il/software/190055/teladoc?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/190055/teladoc) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | ko | | | nl | | | nl-BE | | ----- ## Structured Data