--- description: Get detailed information about 8x8 Work usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 8x8 Work Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [8x8 Work](/software/187525/virtual-office) # 8x8 Work Canonical: https://www.capterra.co.il/software/187525/virtual-office Page: 1 / 14\ Next: [Next page](https://www.capterra.co.il/software/187525/virtual-office?page=2) > 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere. > > Verdict: Rated **4.1/5** by 309 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses 8x8 Work? Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 309 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 3.7/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: 8x8 - **Location**: Campbell, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: US$24.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Recording Software - Call Reporting - Call Routing - Call Screening - Call Tracking Software - Call Tracking Software - Call Transcription - Call Transfer - Callback Scheduling - Campaign Management Software - Communication Management - Computer Telephony Integration - Conferencing - Contact Management Software - Customizable Reports - Event Triggered Actions - File Sharing Software - File Transfer - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - Queue Management - Recording - Reporting & Statistics - Reporting/Analytics - Ring Groups - Role-Based Permissions - SIP Trunking - SMS Messaging - Text to Speech - Third-Party Integrations - Two-Way Audio & Video - Virtual Extensions - VoIP Software - Voice Mail ## Integrations (11 total) - Copper - Freshdesk - Gmail - Google Calendar - Google Chrome - HubSpot CRM - Microsoft Outlook - Microsoft Teams - ServiceNow - Slack - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software) - [Call Recording Software](https://www.capterra.co.il/directory/30533/call-recording/software) - [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software) - [Unified Communications Software](https://www.capterra.co.il/directory/31035/unified-communications/software) - [Business Phone Systems Software](https://www.capterra.co.il/directory/31101/business-phone-systems/software) ## Alternatives 1. [Ringover](https://www.capterra.co.il/software/169627/ringover) — 4.7/5 (858 reviews) 2. [800.com](https://www.capterra.co.il/software/208208/800-com) — 4.7/5 (313 reviews) 3. [Nextiva](https://www.capterra.co.il/software/175788/nextiva) — 4.6/5 (914 reviews) 4. [3CX](https://www.capterra.co.il/software/158704/3cx) — 4.4/5 (465 reviews) 5. [RingEX](https://www.capterra.co.il/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "Good enterprise option but be careful to reduce lag" — 4.0/5 > **Anonymous User** | *20 November 2025* | Wholesale | Recommendation rating: 6.0/10 > > **Pros**: In my experience the floating mini-view is useful for desktop users and helps when navigating other systems whilst on calls > > **Cons**: Lag times on calls affects customer experience. Also the recorded calls don't have call sentiment and analytics to match competitor software. > > Good but there are better options out there. The regular software updates and bug fixes from 8x8 are a definite benefit. ----- ### "Positive experience" — 3.0/5 > **Nick** | *11 March 2025* | Building Materials | Recommendation rating: 9.0/10 > > **Pros**: Ability to tie mobile and land lines together. > > **Cons**: Call quality not as good as land lines, but better than other apps. > > Pretty easy to learn and lots of options. ----- ### "Easy installation" — 4.0/5 > **Sarah** | *7 November 2024* | Computer Networking | Recommendation rating: 6.0/10 > > **Pros**: I liked the closed caption for video since I have a hearing impairment and often have a hard time undertsanding others on calls and video meetings. > > **Cons**: The service seems to have gotten a bit choppy over the last year. Calls only come through about 80% of the time and voicemails take a long time to show up. > > It was easy to install and easy to begin using immediately. ----- ### "Positive Experience with 8x8" — 5.0/5 > **Branden** | *14 September 2024* | Packaging & Containers | Recommendation rating: 9.0/10 > > **Pros**: The ease of which to configure the system and users- It is so much easier to configure than a typical phone system- > > **Cons**: There are sometimes some connection problems if the internet is running slow- > > It has been a very positive experience with administration and also with most of the users- ----- ### "My 8x8 experience" — 4.0/5 > **Abdou** | *2 August 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: The system is very stable, has all the features that you want for communication. It's also very easy to configure and to use > > **Cons**: I would say the price that I found pricey. Also when you call for assistance, the customer service seems not to be very well trained on how to better support > > Good experience so far. The system is easy to use and adding users takes just a few minutes to complete ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.il/software/187525/virtual-office?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/187525/virtual-office) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data