---
description: Get detailed information about NetSupport Manager usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: NetSupport Manager Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [NetSupport Manager](/software/18719/netsupport-manager)

# NetSupport Manager

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> Secure remote connection to critical systems, servers and users - from anywhere to anywhere\!
> 
> Verdict: Rated **4.8/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses NetSupport Manager?

Remote support, remote desktop, remote access, IT management, hybrid working - all across a range of devices, platforms, locations - and industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 32 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: NetSupport
- **Founded**: 1989

## Commercial Context

- **Starting Price**: £10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Contact NetSupport for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Access Controls/Permissions
- Annotations
- Chat/Messaging
- Collaboration Tools
- Desktop/Browser Sharing
- Diagnostic Tools
- File Sharing Software
- IT Asset Tracking
- Inventory Management Software
- Issue Auditing
- Live Chat Software
- Mobile Screen Sharing
- Presenter Control Management
- Real Time Screen Sharing
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support Software
- Reporting/Analytics
- Screen Recording Software
- Screen Sharing Software
- Session Recording
- Video Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [IT Management Software](https://www.capterra.co.il/directory/10001/it-management/software)

## Related Categories

- [IT Management Software](https://www.capterra.co.il/directory/10001/it-management/software)
- [Remote Support Software](https://www.capterra.co.il/directory/30928/remote-support/software)
- [Screen Sharing Software](https://www.capterra.co.il/directory/31738/screen-sharing/software)
- [Remote Work Software](https://www.capterra.co.il/directory/31855/remote-work/software)
- [IT Service Software](https://www.capterra.co.il/directory/30672/it-service/software)

## Alternatives

1. [Zoho Assist](https://www.capterra.co.il/software/181775/zoho-assist) — 4.7/5 (1406 reviews)
2. [TeamViewer ONE](https://www.capterra.co.il/software/122252/teamviewer) — 4.6/5 (11626 reviews)
3. [AnyDesk](https://www.capterra.co.il/software/149595/anydesk) — 4.6/5 (1786 reviews)
4. [Slack](https://www.capterra.co.il/software/135003/slack) — 4.7/5 (24103 reviews)
5. [ISL Light](https://www.capterra.co.il/software/146892/isl-light) — 4.7/5 (779 reviews)

## Reviews

### "Always dependable." — 5.0/5

> **Dominick** | *27 March 2025* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: It provides an easy to use platform to remote onto our computers to manage them or assist users with support.
> 
> **Cons**: Configuration is a bit complicated and granular.  Not easy to turn off features that lower graphics and video quality that are intended to minimize bandwidth, which is not a limiting factor for us.
> 
> Always dependable.  It helps us with support and maintains regular access to shared resources.

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### "Remote access to learner PCs is invaluable" — 4.0/5

> **Sean** | *6 November 2024* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: We primarily use the product to view learners' screens when they are training at a remote locations.  The product is extremely helpful in terms of being able to see learners working through practice exercises and diagnose errors in real time and provide guidance.
> 
> **Cons**: The PCs sometimes lose connection with the SoftLink, and we have to work to re-establish before we can assist learners.
> 
> Overall, we like the product.  It has helped us to better understand learner issues and assist them in a much more timely manner.

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### "Really good" — 5.0/5

> **Charlotte** | *29 November 2024* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: I like how easy and convenient it is to use. The software is stable.
> 
> **Cons**: There is a lack of documents for support and guidance
> 
> I do like netsupport we have recently installed Netsupport notify which is fantastic

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### "Easy to setup and use" — 5.0/5

> **Charles** | *17 July 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of setup and use.  Restricting users via domain group or seperate accounts makes access to it easy.
> 
> **Cons**: Some of the controls have been moved in recent updates and that can be frustrating.
> 
> Good software, use the gateway option constantly.

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### "Powerful and versatile remote control and IT management software" — 5.0/5

> **Angel** | *17 July 2024* | Government Administration | Recommendation rating: 7.0/10
> 
> **Pros**: Multiplatform supported, easy to use and file transfer.
> 
> **Cons**: The initial setup and configuration can be time-consuming and might require a certain level of expertise

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## Links

- [View on Capterra](https://www.capterra.co.il/software/18719/netsupport-manager)

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| de-CH | <https://www.capterra.ch/software/18719/netsupport-manager> |
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