--- description: Get detailed information about Arena usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Arena Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Cloud Communication Platform Software](/directory/31362/cloud-communication-platform/software) > [Arena](/software/186809/Arena) # Arena Canonical: https://www.capterra.co.il/software/186809/Arena Page: 1 / 2\ Next: [Next page](https://www.capterra.co.il/software/186809/Arena?page=2) > We're developing the next generation of engagement tools for people, organizations \& brands. > > Verdict: Rated **4.5/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Arena? Media \& Publishing Broadcasting and Video streaming E-commerce and marketplaces Educational institutions Sports organizations Virtual events Gaming ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 22 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Arena - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$349.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Arena is offered across three pricing plans, outlined below. A discount is given for annual commitments Basic: Available for free Professional: $99 per month and $79 per month billed annually Business: $249 per month $199 per month billed annually Enterprise: Contact Arena for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Colombia, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Netherlands, Norway, Peru, South Africa, Spain, Sweden, Switzerland, Thailand and 3 more ## Features - Access Controls/Permissions - Activity Dashboard - App Notifications - Audience Analytics - Audience Engagement - Automated Publishing - Chat/Messaging - Communication Management - Content Management System (CMS) Software - Content Publishing Options - Conversion Tracking - Customer History - Customer Profiles - Customer Segmentation - Customizable Branding - Customizable Templates - Dashboard Software - Data Import/Export - Data Visualization Software - Drag & Drop - Engagement Tracking - Feedback Management - Human Handover - Image Library - Lead Qualification - Live Chat Software - Live Streaming Production - Mobile Access - Moderation - Multi-Channel Campaigns - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Post Scheduling - Publish Scheduling - Real-time Broadcasting - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - SMS Notifications - Social Media Integration - Social Media Monitoring Software - Social Media Streaming - Survey/Poll Management - Surveys & Feedback - Text Analysis Software - Third-Party Integrations - Visual Analytics - Web Notifications - Web Traffic Reporting ... and 2 more features ## Integrations (1 total) - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cloud Communication Platform Software](https://www.capterra.co.il/directory/31362/cloud-communication-platform/software) ## Related Categories - [Cloud Communication Platform Software](https://www.capterra.co.il/directory/31362/cloud-communication-platform/software) - [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software) - [Blog Software](https://www.capterra.co.il/directory/30898/blog/software) - [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software) - [Live Streaming Software](https://www.capterra.co.il/directory/31755/live-streaming/software) ## Alternatives 1. 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They kept adding things to it and it was out of date. ----- ### "Arena Best in Market for Live Chat" — 5.0/5 > **Verified Reviewer** | *23 September 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to use and that it solves my live chat problem with an easy to create embed. > > **Cons**: There are a lot of changes to the features on my pricing package and many times Arena changes these without notification. That can be frustrating when we're live-streaming events only to find out we have to make adjustments. ----- ### "Arena Chat for Online Events" — 5.0/5 > **Brooks** | *29 July 2021* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Arena allows us to inexpensively engage with our audience in a personal way. It offers more functionality than most platforms (like link sharing, emojis, and gifs) but at a more affordable price point than typical. > > **Cons**: The biggest drawback is that the analytics are essentially set up on a per-event basis. That is great for short, large events. However, with 5-6 small events each week, the analytics aren't structured to be able to easily see the engagement for each one. > > We have seen increased engagement through Arena Chat, which is largely thanks to the help of their support team that always jumps in quickly to help meet our needs. ----- ### "Arena" — 4.0/5 > **Kit Joy** | *15 February 2022* | Construction Software | Recommendation rating: 8.0/10 > > **Pros**: The ease of use of the Chat, Q\&A and poll. The nice layout. Being able to customise the colours and logo. Being able to give emoticons to each chat message. Being able to upvote questions. Being able to use GIFs. > > **Cons**: The Q\&A and polling icons are too small to be noticed (for older people). The admin page set-up is messy and complicated about what's where. Even after the event was over we still had trouble remembering how to access the specific settings page we needed to go to. > > Overall it delivered what was needed for us - chat, Q\&A, polling and we have a great time engaging with our live stream participants. ----- ### "Excellent chat service for your site" — 5.0/5 > **Brent** | *29 July 2021* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: Arena has a sleep look and feel for chat, seemlessly integrating with a webpage or serving as a pop up widget. The chat itself is robust with gifs, reporting, deleting, emojis, replies, liking messages and more > > **Cons**: The direct message functionality is not useful, as we use chats on different sites, but users can see moderators from completely different environments > > Offering real time chat boxes for sessions, events, and virtual booths in our online trade shows ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.il/software/186809/Arena?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/186809/Arena) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data