---
description: Get detailed information about Infrasys POS usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Infrasys POS Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Restaurant POS Software](/directory/30603/restaurant-pos/software) > [Infrasys POS](/software/186493/Infrasys-POS)

# Infrasys POS

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> A cloud-based, API-first POS solution for hotels, designed to simplify F\&amp;B operations, connect outlets, and support scalable growth.
> 
> Verdict: Rated **4.7/5** by 35 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Infrasys POS?

Infrasys POS helps hotels, resorts, and F\&amp;B businesses centralize operations, manage multiple outlets, enable mobile ordering, integrate payments, and scale across properties.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 35 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: A Shiji Group Brand
- **Founded**: 1998

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Shiji directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, Italian, Polish, Portuguese, Spanish
- **Available Countries**: Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Brazil, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Cyprus, Denmark, Dominica, Dominican Republic, Egypt and 47 more

## Features

- Accounting Integration
- Barcode/Ticket Scanning
- Customer Accounts
- Delivery Management Software
- Discount Management
- Electronic Payments
- Electronic Signature
- Employee Management
- Inventory Management Software
- Mobile Access
- Order Management Software
- Order Tracking
- Restaurant POS Software
- Returns Management
- Table Management

## Integrations (22 total)

- Adyen
- Amadeus
- Astral Payments
- Elavon
- Follett Aspen SIS
- FreedomPay
- Infor HMS
- Maestro PMS
- OKKAMI
- Onfinity
- OrderUp
- Pegasus
- SIHOT
- SYSPRO
- Servme

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Restaurant POS Software](https://www.capterra.co.il/directory/30603/restaurant-pos/software)

## Related Categories

- [Restaurant POS Software](https://www.capterra.co.il/directory/30603/restaurant-pos/software)
- [Point of Sale Software](https://www.capterra.co.il/directory/20052/point-of-sale/software)
- [Online Ordering Software](https://www.capterra.co.il/directory/32698/online-ordering/software)

## Alternatives

1. [Restroworks](https://www.capterra.co.il/software/142877/Restroworks) — 4.9/5 (682 reviews)
2. [Toast POS](https://www.capterra.co.il/software/136301/toast-pos) — 4.1/5 (554 reviews)
3. [SpotOn](https://www.capterra.co.il/software/197473/spoton-restaurant) — 4.2/5 (371 reviews)
4. [Lavu](https://www.capterra.co.il/software/118828/lavu) — 4.2/5 (259 reviews)
5. [CAKE POS](https://www.capterra.co.il/software/143463/cake-pos) — 4.6/5 (522 reviews)

## Reviews

### "Reliable POS with Excellent Support" — 4.0/5

> **Witthaya** | *2 September 2025* | Hospitality | Recommendation rating: 3.0/10
> 
> **Pros**: The system is very stable and reliable, with excellent customer support that responds quickly and effectively. It provides smooth operations for daily business without interruptions.
> 
> **Cons**: Some customization options can be limited and require additional support from the vendor to implement. The user interface could also be more modern and intuitive.
> 
> Overall, my experience with Infrasys POS has been very positive. The platform is stable and trustworthy, making it easy to manage restaurant and bar operations. The support team is outstanding — always responsive and professional, which adds great value to the product.

-----

### "Slow review from Hong Kong for an issue" — 3.0/5

> **Joseph** | *4 September 2025* | Hospitality | Recommendation rating: 4.0/10
> 
> Not user friendly. There’s one issue subject from Singapore team to review but they said need Hong Kong Infrasys to advise , but I wait some months they don’t come back with solution yet

-----

### "A very good Easy to use system" — 5.0/5

> **Tristan** | *5 September 2025* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: Customer support and Ease of use&#10;Every time we have had major issues with our server the staff have been prompt to help.&#10;It's an incredibly easy system to understand and teach usage of to new staff
> 
> **Cons**: Our room service system refusing to open as it thinks it needs tables to operate this leads to slow down during service
> 
> Very Good over all I have used the system for 5 years now and have been incredibly happy with the depth of customizations that you can make to the platform.

-----

### "Infrasys Review by System Administrator" — 5.0/5

> **Nhat** | *5 September 2025* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: The system is cloud base so we do the configures, the menu, the items, etc... easier. &#10;The User Interface is friendly with the users.&#10;The Customer Support is good.
> 
> **Cons**: The IMO interface is not really good. Hard to modify and no diversity templates for choosing.&#10;We can not build a report by our own.

-----

### "Support team is very helpful" — 5.0/5

> **Aryan** | *11 September 2025* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: The system is highly reliable, scalable, and a strong fit for both small and growing businesses. One of its standout features is the ability to customize the interface and workflows to meet specific operational needs.
> 
> **Cons**: There is a steep learning curve if you are the admin, but once you know how to use the system, it becomes very easy to use.
> 
> Overall, my experience with the product is very good, and the support team is extremely helpful. I highly recommend it.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/186493/Infrasys-POS)

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