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What Is Pantheon?

Pantheon is the only WebOps platform built from the ground up for agility. Our tools, automation, and workflow processes give web teams agile superpowers that accelerate web development. With Pantheon marketers and developers can quickly and confidently create and continuously iterate the fastest, most engaging, most secure digital experiences possible. Our platform includes open source CMS, global CDN, high-performance hosting, multi-site governance, integrated analytics, and much more.

Who Uses Pantheon?

Pantheon provides value for a variety of use cases. Customers finding the most value include large enterprises, higher education institutions, and non-profits who manage multiple websites.

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Reviews of Pantheon

Average score

Overall
4.1
Ease of Use
3.9
Customer Service
3.8
Features
4.2
Value for Money
3.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
56%
4
22%
3
11%
1
11%
Rob
Rob
CEO in US
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Recommended for ALL WordPress and Drupal site owners

5.0 5 years ago

Comments: The main business problems Pantheon solves are that, internally, our team can rapidly spin up WordPress sites and get right to work on client requirements. Externally, from the client's perspective, the money they pay us goes right into their site needs, plus they get a fast, secure website that can handle a lot of traffic and store a lot of media, even with just the "Basic" plan. They don't have to pay extra for things that shouldn't be add-on options, but standard, like a CDN or HTTPS. You wouldn't buy a car with a mo-ped engine or no door locks. Why would you buy a hosting plan that is slow and doesn't keep the bad guys out?

Pros:

I love how it's built from the ground up to be secure and high-performing as well as having a workflow that enables me to spend less time on DevOps and more time delivering high-value business requirements to clients.

Cons:

At first, I hated the fact that I couldn't install plugins and themes directly on the Live environment. Pantheon has also published numerous workarounds for various plugins that want to write to the Live environment's directories. But after getting used to this reality, I realized that such a strict web hosting environment security protocol results in two benefits: 1) it has resulted in _not one_ Pantheon-hosted website in my portfolio ever being hacked and 2) it helps me weed out the non-secure plugins and themes that don't follow best practices on security.

Ali
Ali
Information Technology Adviser in Azerbaijan
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Managing‌‌ & maintenance websites is easier than ever via Pantheon WebOps

4.0 3 years ago

Comments: I recommend this WebOps platform for units that use WordPress, Drupal, and WooCommerce CMS with the position of IT manager and consultant of organizations as well as the management of the development teams and the site designer. Daily management and changes in the theme and personalization of site features and plugins may cause temporary disruption in the main site while performing, but with Pantheon, everything is tested and deployed in the sandbox, and the final result without bugs and the final version safely and easily replace the old version.

Pros:

Changing theme codes and debug new features is so fast and easy via live tools is wonderful and safe, and it has a lot of great features for site developers and web designers. The convenience and simplicity of the main dashboard when reviewing all projects are all in one place and we can see the progress or stoppage of each project at a glance. Integration our favorite applications into our website projects is awesome. Great Security Tools, and User Access Management.

Cons:

Cache settings and advanced features are very limited, It is very important to be able to put a password on each of the projects on the dashboard, and different admins and web developers can be added to the task.

Verified Reviewer
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Could be much better

3.0 3 years ago

Comments: When Pantheon works, it is great, but when there is a problem, don't expect any real help.

Pros:

When the Pantheon system works, one person can handle dev ops for a large number of sites.

Cons:

The Pantheon "one button push" system doesn't work. I still haven't figured out why I am sometimes forced to log in a second or third time to Pantheon WHILE I am working on pushing a site. There have been some frequent down-times with the dashboard and a recent issue that resulted in a complete Pantheon outage. Support does nothing more than point you to a cryptic, generalized support article that makes you fix all problems even if it is a Pantheon caused issue. Scheduled backups don't always succeed. One button push from server to server can be buggy.

Jason
Jason
IT Manager in US
Verified LinkedIn User
Publishing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Love Pantheon product & company, and would highly recommend!

5.0 5 years ago

Comments: We're able to start getting into automated testing, which is something we weren't able to do with Acquia.

Pros:

I love the DevOps nature of the product. Every site and environment is set up in containers and easy to duplicate. I love their terminus program, which makes it easy to script up various things, like making backups, duplicating environments, clearing caches, and operating drush on any site/environment. I love their technical support and every employee I have worked with. They are super-friendly, love their job, and want you to succeed.

Cons:

The learning curve coming from another provider. We had to change the way we organized and committed our code. But once that was done, it has actually made it easier for us to jump into new functionality and sites.

Aamir
Aamir
Associate Manager in Pakistan
Verified LinkedIn User
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Far beyond hosting

5.0 3 years ago

Comments: It was great a wise decision to opt for Pantheon to host our website and other landing pages. It has delivered all we expect from a hosting solution. It is actually much more than that.

Pros:

It delivers excellent website hosting speed with highest uptime. Instant responses from their support have always helped to get things done appropriately and timely. It is very reliable for the security of our web contents. It is highly scalable to meet our needs always.

Cons:

Lack of payment options. Bit complex during initial setup.