15 years helping Israeli businesses
choose better software

What Is Boost.AI?

Conversational AI software that’s fast to deploy, easy to manage and can scale to meet the needs of your business. Build advanced virtual agents that automate customer service and internal support channels, enhance human efficiency and drive revenue through engaging online conversations.

Create and launch a transformative CX in days, not weeks, thanks to a no-code conversation builder and market-leading NLU that handles thousands of user intents without any drop in resolution rates.

Who Uses Boost.AI?

Banking, Financial Services, Insurance, Telecommunications, Utilities, Public Sector, eCommerce, Energy, Internal Support, HR, Government Agencies, Travel, Automobile

Boost.AI Software - Boost.ai analytics
Boost.AI Software - Boost.ai - Customer service automation managed by customer service people - with no code Conversational AI
Boost.AI Software - Boost.ai - Integrate without tech support - with no code Conversational AI
Boost.AI Software - Boost.ai - Integrate without tech support - with no code Conversational AI
Boost.AI Software - Boost.ai - The world's most sophisticated NLU with no code Conversational AI

Not sure about Boost.AI? Compare with a popular alternative

Boost.AI

Boost.AI

4.8 (22)
US$50,000.00
year
Free version
Free trial
53
17
4.8 (22)
4.7 (22)
4.7 (22)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$0.01
Free version
Free trial
41
No integrations found
3.5 (2)
3.5 (2)
5.0 (2)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Boost.AI

Teneo
Top rated features
No features have been rated by reviewers for this product.
Birdeye
Top rated features
Review Generation
Review Monitoring
Review Request
Ultimate
Top rated features
No features have been rated by reviewers for this product.
IBM Watson OpenScale
Top rated features
Data Visualization Software
Multiple Data Sources
Predictive Analytics Software
Dialogflow
Top rated features
AI/Machine Learning
Multi-Channel Communication
Natural Language Processing
Jenny
Top rated features
No features have been rated by reviewers for this product.
Amelia
Top rated features
No features have been rated by reviewers for this product.
Certainly
Top rated features
No features have been rated by reviewers for this product.
Infinite Talent
Top rated features
No features have been rated by reviewers for this product.

Reviews of Boost.AI

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.7
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
82%
4
18%
Marcos Daniel
Marcos Daniel
Co Founder in Italy
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Robust conversational AI platform that help us build advance virtual agents without coding

5.0 4 years ago

Comments: Boost.ai helped us (Wize AI) support the Baltic languages (Estonian, Latvian, Lithuanian, Russian) when almost no international companies wanted to do it, for conversational AI solutions.

Pros:

The platform is easy to master as the e-learning material is well developed and easy to digest. All the existing features offer us the capability to govern the virtual agents and control what happen during the conversations with citizens and customers. There is no black box. I also appreciate a lot the number of reports and analytics boost.ai has. I can see that our customers are taking advantage of the self-learning features (the platform suggests what intents we should add and even training data we can use) and integration with existing human chat solutions.

Cons:

Even though boost.ai platform offers many pre-made virtual agents or modules (for banks, insurance, telco, municipalities, COVID-19 crisis, HR) I believe that customers will benefit even more if there are more pre made agents (some for specific roles) available.

Michael
Country Manager in Denmark
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Virtual assistants

5.0 4 years ago

Comments: We have currently implementing for two cases and a third is soon coming up. Impressed by the results obtained from only a limited amount of training rounds with the software.

Pros:

The ease of use Particularly great on Nordic languages The user interphase The quality Assurance during the training sessions

Cons:

It would be great to have a multi tenant user interphase making more developers working simultaneously.

Verified Reviewer
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Virtual Assistant

4.0 4 years ago

Comments: Positive overall experience. Great team, with very responsive PMs and partner resources.

Pros:

Pre-built modules within the sectors it was needed. Clean interface with easy to access tutorials.

Cons:

Too early to say. The collaboration is still in it's early stages, but so far there isn't anything which stands out as a deficiency.

Soren
Soren
Head of Commercial in Denmark
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Amazing value for money

5.0 4 years ago

Comments: Boost.ai help reduce the traffic to the expensive contact centres by giving customers access to an intelligent chatbot. Boost.ai are easy to work with and provide value within three months.

Pros:

This product is very easy to set-up and easy to learn for our employees. It has a great business case and the AI is truly amazing.

Cons:

If I have to say something negative then it is a lack of communication with regards to the product road-map.

Markus
Consultant in Finland
Management Consulting, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The best conversational AI on the market

4.0 4 years ago

Comments: More efficient customer service with higher service level and better customer engagement and experience.

Pros:

The best NLP capabilities of the chatbot solutions on the market and easy to develop and implement.

Cons:

The solution could be more configurable for the admins/developers and the pricing is also reflecting the quality of the solution.