---
description: Get detailed information about ServiceWorks usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: ServiceWorks Price, Reviews & Ratings - Capterra Israel 2026
---

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# ServiceWorks

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> Simplified and complete solution for your estimate and jobs, dispatch, inventory, point of sale, accounting, real time tracking.
> 
> Verdict: Rated **3.6/5** by 115 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ServiceWorks?

1\. Appliance and HVAC&#10;2. Cleaning Service&#10;3. Pest Control Service&#10;4. Auto Repair&#10;5. Fleet Management&#10;5. Electrical and Plumbing&#10;7. Landscaping&#10;and much more

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.6/5** | 115 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support Software | 3.6/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Service Works
- **Location**: Chesterfield, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$948.00
- **Pricing model**: Per User
- **Pricing Details**: Build your own package based on features you select.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Address Book
- Alerts/Notifications
- Appointment Management
- Asset Tracking Software
- Attendance Management
- Automated Scheduling
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Client Database
- Client Management
- Color Codes/Icons
- Communication Management
- Cost Database
- Cost Management
- Customizable Invoices
- Customizable Reports
- Electronic Payments
- Electronic Signature
- Employee Database
- Employee Scheduling Software
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- Invoice Processing
- Job Management
- Maintenance Scheduling
- Mobile Access
- Mobile Payments
- Online Booking
- Online Time Clock
- Payment Processing Software
- Preventive Maintenance Software
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Monitoring
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Scheduling Software
- Service History
- Task Management Software
- Tax Calculation
- Technician Management
- Warranty Claims Management
- Warranty Tracking
- Website Integration
- Work Order Management
- Workflow Management Software

... and 56 more features

## Integrations (19 total)

- Dispatch
- Google Calendar
- Google Maps
- Mailchimp
- NMI Payments
- QUO
- QuickBooks Online
- QuickBooks Online Advanced
- Quo
- ServiceBench
- ServicePower
- Shopify
- Square Payments
- Stripe
- Twilio

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Arborist Software](https://www.capterra.co.il/directory/31326/arborist/software)

## Related Categories

- [Arborist Software](https://www.capterra.co.il/directory/31326/arborist/software)
- [Electrical Contractor Software](https://www.capterra.co.il/directory/31006/electrical-contractor/software)
- [Field Service Management Software](https://www.capterra.co.il/directory/10009/field-service-management/software)
- [Maid Service Software](https://www.capterra.co.il/directory/10062/maid-service/software)
- [Food Service Distribution Software](https://www.capterra.co.il/directory/20024/food-service-distribution/software)

## Alternatives

1. [Calendly](https://www.capterra.co.il/software/148036/calendly) — 4.7/5 (4139 reviews)
2. [Jobber](https://www.capterra.co.il/software/127994/jobber) — 4.6/5 (1475 reviews)
3. [Housecall Pro](https://www.capterra.co.il/software/140363/housecall-pro) — 4.7/5 (2743 reviews)
4. [Commusoft](https://www.capterra.co.il/software/189894/commusoft) — 4.7/5 (211 reviews)
5. [Kickserv](https://www.capterra.co.il/software/122541/kickserv) — 4.4/5 (387 reviews)

## Reviews

### "Small dealer" — 4.0/5

> **William** | *3 May 2025* | Wholesale | Recommendation rating: 7.0/10
> 
> **Pros**: Scheduling and job tracking. Warranty processing
> 
> **Cons**: Updates that we would like to have a choice of keeping or not.
> 
> Would like to have more training on how to incorporate quickbooks,

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### "Avoid at all costs." — 1.0/5

> **Max** | *26 August 2025* | Consumer Electronics | Recommendation rating: 0.0/10
> 
> **Pros**: I liked the idea of service works integrating with marcone.  I liked the idea of their people helping set me up and get me running.
> 
> **Cons**: The mobile app.  It feels like something some corporate dude made his team create in the early 2000's because mobile apps were all the crazy back then and then it was never updated since. &#10;&#10;The text messaging has been described by my customers as spammy.&#10;&#10;The whole experience has been a nightmare. It took 3 weeks for them to get my logo to not be stretched on my invoices.&#10;&#10;When I was trying to use the software I would call the help desk for help.  The most common answer to questions I got was I don't know. &#10;&#10;This software is clunky and made for the people in the office not the technicians who actually go out and make money for the business. Instead of innovating they decided to focus on getting the cheapest developers they could to write their software.
> 
> I am a small business owner and a one man band. I do everything myself along with running 25 calls a week and being a single parent of two kids. In the sales calls they promised me they would make sure I hit the ground running. When it because apparent their service wasn't going to work for me they wouldn't let me break my contract.

-----

### "Service.Works \> HCP" — 5.0/5

> **Everett** | *24 March 2025* | Consumer Electronics | Recommendation rating: 10.0/10
> 
> **Pros**: It does everything my last CRM didn’t do like inventory and commission tracking.
> 
> **Cons**: Because it does so much more than other CRM’s it also requires more onboarding.
> 
> I really feel like they care about MY business.

-----

### "Easy to learn scheduling" — 5.0/5

> **Rick** | *16 April 2025* | Recreational Facilities & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use schedule system and dashboard. Updating tickets are easy
> 
> **Cons**: Search of customer to go in different areas seems to be troublesome. &#10;Before an update , you could find all jobs in customer history. But if it is current, then you have to go to jobs search.

-----

### "Worse of the worse" — 1.0/5

> **David** | *18 March 2025* | Consumer Services | Recommendation rating: 0.0/10
> 
> **Pros**: \[sensitive content hidden\] was the only thing that keep me from leaving. After a while I could not deal with their system crashing or stuff missing.
> 
> **Cons**: Customer service was the worst of the worst. Nohting never got done. The \[sensitive content hidden\] is cluess.
> 
> Dealing with SW was like dealing with a 5 year old that did not know nothing. I had nothing but issues after issues. Mad clients because their system stop sending out emails and text for a while. Missing customer info, missing scheduleing stuff.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/183679/serviceworks)

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