---
description: Get detailed information about Fini usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fini Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Fini](/software/182869/fini)

# Fini

Canonical: https://www.capterra.co.il/software/182869/fini

> Cloud-based AI customer support platform that handles chat, voice, and email queries, executes workflows, and escalates to human.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Fini?

Mid-market and enterprise support teams in fintech, banking, insurance, healthcare, SaaS, and e-commerce.

## About the vendor

- **Company**: Fini

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Greek, Hindi, Irish, Japanese, Portuguese, Russian, Spanish, Swedish, Traditional Chinese
- **Available Countries**: Netherlands

## Features

- Progress Tracking
- Task Management Software

## Integrations (3 total)

- Front
- HubSpot Service Hub
- Zendesk AI

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Productivity Software](https://www.capterra.co.il/directory/30968/productivity/software)

## Related Categories

- [Productivity Software](https://www.capterra.co.il/directory/30968/productivity/software)
- [AI Agents for Customer Support](https://www.capterra.co.il/directory/34696/ai-agents-for-customer-support/software)
- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)
- [Conversational AI Platform Software](https://www.capterra.co.il/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Google Docs](https://www.capterra.co.il/software/160756/google-docs) — 4.7/5 (29203 reviews)
2. [Slack](https://www.capterra.co.il/software/135003/slack) — 4.7/5 (24209 reviews)
3. [Trello](https://www.capterra.co.il/software/1010321/trello) — 4.5/5 (23619 reviews)
4. [Dropbox](https://www.capterra.co.il/software/143068/dropbox-business) — 4.5/5 (21715 reviews)
5. [Microsoft PowerPoint](https://www.capterra.co.il/software/141633/powerpoint) — 4.7/5 (20886 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/182869/fini)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/182869/fini/> |
| en-AE | <https://www.capterra.ae/software/182869/fini> |
| en-AU | <https://www.capterra.com.au/software/182869/fini> |
| en-CA | <https://www.capterra.ca/software/182869/fini> |
| en-GB | <https://www.capterra.co.uk/software/182869/fini> |
| en-IE | <https://www.capterra.ie/software/182869/fini> |
| en-IL | <https://www.capterra.co.il/software/182869/fini> |
| en-IN | <https://www.capterra.in/software/182869/fini> |
| en-NZ | <https://www.capterra.co.nz/software/182869/fini> |
| en-SG | <https://www.capterra.com.sg/software/182869/fini> |
| en-ZA | <https://www.capterra.co.za/software/182869/fini> |

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