--- description: Get detailed information about AutoChat usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AutoChat Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [API Management Software](/directory/31065/api-management/software) > [AutoChat](/software/182114/autochat-whatsapp-business-api-sandbox) # AutoChat Canonical: https://www.capterra.co.il/software/182114/autochat-whatsapp-business-api-sandbox > Autochat helps e-commerce stores sell more by proactively engaging and supporting customers throughout their purchase journey. > > Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AutoChat? Ecommerce stores ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 4 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Autochat - **Founded**: 2018 ## Commercial Context - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Free - **Target Audience**: 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Available Countries**: India ## Features - Autoresponders - Customizable Branding - Geotargeting - Mobile Access - Proactive Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Testing Management - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing ## Support Options - 24/7 (Live rep) - Chat ## Category - [API Management Software](https://www.capterra.co.il/directory/31065/api-management/software) ## Related Categories - [API Management Software](https://www.capterra.co.il/directory/31065/api-management/software) - [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software) ## Alternatives 1. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3408 reviews) 2. [HubSpot CRM](https://www.capterra.co.il/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 3. [Slack](https://www.capterra.co.il/software/135003/slack) — 4.7/5 (24046 reviews) 4. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [EngageBay CRM](https://www.capterra.co.il/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Reviews ### "A great chat enable feature for your ecommerce store" — 5.0/5 > **Saleem** | *5 August 2021* | Apparel & Fashion | Recommendation rating: 7.0/10 > > **Pros**: AutoChat was relatively easy to install and get set up quickly. While the user interface is busy and overwhelming at first, once you start to learn it, you end up appreciating all the extra features and functions at your disposal > > **Cons**: The pricing is one of the areas that was liked least. Although I only used the free trial, I was uncertain the ongoing costs and felt the pricing model could be more fixed > > Overall I was happy with AutiChat as it fulfilled its requirement - to allow me to chat with customers while they were shopping on my site. Its a must have add on software to any commerce site, though best to find the chat program that best suits your needs, function, and pricing ----- ### "Great feature for an e-commerce site" — 5.0/5 > **SHAMEEM** | *2 August 2021* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: - customers appreciate having a chat feature and was easy to install - many features are available to make managing customer service easier > > **Cons**: -Didn't work so well on mobile phones and I wish the pricing was less for a starter account. - the back end dash board is a little busy so it can look overwhelming at first. > > We used this recently to test out a chat feature on a website. For some customers they really appreciated the responses and access to quick information, some other customers didn't use it or didn't know how to use it. Something to consider? ----- ### "Wasn't exactly what we wanted" — 4.0/5 > **Jai** | *26 March 2020* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: It was quick and really could be used for alot of projects. > > **Cons**: It didn't allow group moderated chat functions > > It wasn't exactly what we wanted it for, but it has made us think of some other aplications ----- ### "Auto chat" — 4.0/5 > **Heshan** | *29 April 2020* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: It’s easy to setup and user-friendly to any one > > **Cons**: The live chat admin doesn’t have total control over the live chat > > This is software I will recommend based on the customer service this provides being able to preform over time ## Links - [View on Capterra](https://www.capterra.co.il/software/182114/autochat-whatsapp-business-api-sandbox) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data