--- description: Get detailed information about Activechat usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Activechat Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Conversational AI Platform Software](/directory/31596/conversational-ai-platform/software) > [Activechat](/software/182092/visual-chatbot-builder) # Activechat Canonical: https://www.capterra.co.il/software/182092/visual-chatbot-builder Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/182092/visual-chatbot-builder?page=2) > Full 3-in-1 conversational suite for any kind of business: smart AI chatbot builder, live chat and conversational intelligence tool. > > Verdict: Rated **4.7/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Activechat? Activechat is best suited for enterprise customer support in telecom, services, SaaS and e-commerce. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 65 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Activechat - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$9.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Chatbot Software - Live Chat Software - Multi-Channel Communication - Multi-Language - Reporting/Analytics ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Conversational AI Platform Software](https://www.capterra.co.il/directory/31596/conversational-ai-platform/software) ## Alternatives 1. [UChat](https://www.capterra.co.il/software/1022133/uchat) — 4.9/5 (73 reviews) 2. [Fathom](https://www.capterra.co.il/software/1037530/fathom) — 5.0/5 (807 reviews) 3. [Darwin AI](https://www.capterra.co.il/software/1066034/darwin-ai) — 4.8/5 (17 reviews) 4. [Denser AI](https://www.capterra.co.il/software/1064391/denser-ai) — 5.0/5 (31 reviews) 5. [Botsonic](https://www.capterra.co.il/software/1061327/botsonic) — 4.8/5 (79 reviews) ## Reviews ### "one of most used apps" — 5.0/5 > **Jorge Edel** | *7 September 2019* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Having a way to automate my facebook messenger was one of my best decisions ever made. I look pro and I get to answer most request instantly > > **Cons**: UI needs a facelift. There are some features that other similar apps have that this one has to add to get on top of the game > > Since I installed it my response rate has been amazing ----- ### "Excellent Chatbot" — 5.0/5 > **Harish** | *26 May 2020* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Amazing bot builder which I use for my Facebook messenger chat automation. The architecture of using skills is amazing as it saves us a lot of time. The UI is way different from many chat and may seem little overwhelming for a novice user but after a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs. Loved being part of their journey. Hoping they will be crowned as the best bot builder in the world. > > **Cons**: It did not have the team feature in the past but now they have added it. so we can share bots with others. There are some features which are missing which are personal desires which cannot be mentioned as a con. > > Customer engagement ----- ### "Worth every penny" — 5.0/5 > **Sean** | *16 June 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: There are so many ways to use this that I'm still finding new opportunities years later. They keep adding to the options and I keep finding use cases for them. > > **Cons**: I struggled at first to figure it out but then I had a call with the lovely Iryna and she helped me understand how to use it. Blue skies from that point on. I'm so happy to have it as an option in my product suite. > > I work with a lot of eCommerce websites. I thought it would be nice to get a chatbot to answer FAQs and provide a few links. This does so much more than that. It has opened the door for me to do so much for my clients and re-create for the next and the next after that. The best tools make you look like a genius and amaze your clients. This has proven to be that and more... ----- ### "Powerful chatbot for NLP" — 2.0/5 > **Miguel** | *4 December 2022* | Marketing & Advertising | Recommendation rating: 5.0/10 > > **Pros**: -NLP features are really good-Native integration with Google Sheets-Ability to send emails > > **Cons**: -The chatbot widget for the website has an error when visiting from mobile, I reported this almost a year ago, and they confirmed it is a bug and will pass it to the development team, until now the error is still there. -That makes my website chatbot unusable.-Not intuitive at all > > I use Activechat for events confirmation, the bot will search the guest information in a google sheet spreadsheet and if the user is validated, the chatbot will ask for confirmation and update the spreadsheet. I also used it for Facebook pages and website. ----- ### "Clearly has potential but needs a lot of work" — 4.0/5 > **Govind** | *7 March 2020* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: It has a lot of features if not all when compared to the likes of Many Chat and Mobile Monkey. It has plugins for WordPress making integration easy for WordPress users. Team working reasonably fast to develop features Facebook Group to help you with any issues you are facing > > **Cons**: Support documents- Even though they have worked on their support documents I didn't find it to be organized. It still needs a bit of work Support- Realtime support is missing. It takes 24 hrs if you send an email for support or more (at least in my experience) which makes me upset. > > Active Chat, at the time when I was purchasing, was as an alternative to ManyChat and MobileMonkey. I am not happy with the experience at all. They need to work on support. There are bugs and it seems the team doesn't even test before releasing the feature they completely rely on users to report the bugs which are okay but there are too many. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/182092/visual-chatbot-builder?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/182092/visual-chatbot-builder) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data