---
description: Get detailed information about Alleva usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Alleva Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [Alleva](/software/180899/alleva)

# Alleva

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> Alleva is the most advanced EMR/EHR solution set built specifically for behavioral healthcare. It's an all-in-one easy-to-use platform.
> 
> Verdict: Rated **4.5/5** by 282 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Alleva?

Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment \& Recovery.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 282 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alleva
- **Location**: San Clemente, US
- **Founded**: 2017

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Appointment Management
- Appointment Scheduling Software
- Assignment Management
- Billing & Invoicing
- Claims Management Software
- Clinic Interoperability
- Coding Assistance
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Confirmations/Reminders
- Customizable Forms
- Customizable Templates
- Data Security
- Deadline Management
- Decision Support Software
- Document Management Software
- Documentation Management
- E-Prescribing
- EMR/EHR
- Electronic Payments
- For Healthcare
- For Medical Purposes
- Formulary Management
- Initial Assessments
- Inventory Management Software
- Medical History Records
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Multi-Provider Practice
- Patient Intake
- Patient Management Software
- Patient Portal Software
- Patient Scheduling Software
- Physician Scheduling
- Prescription Renewal
- Prioritization
- Project Tracking Software
- Remote Treatment Planning
- Self Service Portal
- Sub-Task Management
- Task Editing
- Telemedicine Software
- Therapy Notes
- Time Tracking Software
- Treatment Planning
- Video Conferencing Software
- Workflow Management Software

... and 12 more features

## Integrations (5 total)

- CollaborateMD
- Dazos CRM
- Monarch
- Salesforce Platform
- Zoho Sites

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Mental Health Software](https://www.capterra.co.il/directory/30217/mental-health/software)

## Related Categories

- [Mental Health Software](https://www.capterra.co.il/directory/30217/mental-health/software)
- [Psychiatry Electronic Medical Records Software](https://www.capterra.co.il/directory/32655/psychiatry-electronic-medical-records-%28emr%29/software)
- [Substance Abuse EMR Software](https://www.capterra.co.il/directory/32708/substance-abuse-emr/software)
- [Telemedicine Software](https://www.capterra.co.il/directory/30949/telemedicine/software)
- [Psychiatry Electronic Medical Records Software](https://www.capterra.co.il/directory/32510/mental-health-ehr-software/software)

## Alternatives

1. [Carepatron](https://www.capterra.co.il/software/195467/care-patron) — 4.4/5 (858 reviews)
2. [EHRYourWay](https://www.capterra.co.il/software/118789/ehr-your-way) — 4.9/5 (529 reviews)
3. [SimplePractice](https://www.capterra.co.il/software/130710/simplepractice) — 4.6/5 (2827 reviews)
4. [TheraNest](https://www.capterra.co.il/software/130400/theranest-mental-health) — 4.4/5 (1051 reviews)
5. [TherapyNotes, LLC](https://www.capterra.co.il/software/118981/therapynotes-com) — 4.7/5 (969 reviews)

## Reviews

### "Bad experience" — 1.0/5

> **Emily** | *8 January 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Alleva could be a good product but there’s so many basic issues. They decide to prioritize new features rather than fixing all the bugs and glitches we all experience.
> 
> **Cons**: There’s honestly too many to count. 
Our company is consistently billed inappropriately, it feels like a scam.
Constantly logged out when trying to load things. When new features come out, poorly communicated. 
The build experience and handoffs to different people could be done so much smoother but they seem lost. 
Have had conversations with leadership at Alleva and always get told standard responses and it seems they don’t actually care about our business and their customers, they just want the paycheck.
> 
> I would not recommend this product to anyone. It’s expensive, rarely works as it should, business seems careless

-----

### "Therapist Appreciates the User Friendly Nature of Allevasoft" — 3.0/5

> **Mark** | *21 August 2024* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Ease of use---This platform is easy to use for my needs.  The calendar/scheduler is what I work off of more than the Tasks section.  From section to section, the workflow for me is rather easy and uncomplicated.
> 
> **Cons**: Options and lack of versatility (which more options may be coming).
> 
> Very positive, very useful, and user friendly

-----

### "Horrible Experience, Half-baked glitchy software, horrible customer service." — 1.0/5

> **Jacob** | *29 May 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva. I wish more of their software was this usable.
> 
> **Cons**: 1. Ongoing Technical Failures

Throughout our contract, Alleva’s EMR consistently failed to perform as promised. The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to “open” and scheduled times changing without reason.

These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence in the platform.

2. Ineffective and Dismissive Support

Despite raising dozens of support tickets and spending hours on the phone (often with the same issues recurring), resolution was rarely achieved.

Many responses from the support team were dismissive—defaulting to “user error” rather than investigating deeper. Even when I provided clear evidence, the burden was repeatedly placed on us to reproduce errors, and most tickets were closed without real solutions.

3. Unprofessional Communication

At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to already urgent technical issues.

Even when backend problems were finally acknowledged by Alleva, communication about follow-up and remediation was lacking.

4. System Slowness and Lost Work

The system was often slow, and data would sometimes be lost or not save correctly. This created additional work for staff and impacted patient care.

Despite submitting both written and verbal reports of these issues, meaningful action was not taken.
> 
> My experience with Alleva EMR was deeply disappointing, and could even be called exhausting. The persistent technical problems, slow and unreliable system, and unhelpful support response created ongoing challenges for our practice. I would caution others to consider these issues seriously before committing to Alleva. If you are looking for reliability, accountability, and responsive support, I suggest you evaluate alternative solutions carefully.

This review is based solely on my documented experience as a customer and reflects my honest perspective.

-----

### "Awesome is Alleva" — 5.0/5

> **Christina** | *24 November 2025* | Program Development | Recommendation rating: 10.0/10
> 
> **Pros**: Customer Support
Staff and Workflow
Patient Management
Ease of Use
Features
Value for Money
Alleva takes care of their customers
> 
> **Cons**: Sometimes Alleva is down and I cannot take notes. But that might be my internet also. either way Alleva works
> 
> Alleva has given our company the ability to have a great work flow. We are able to keep logs and be organized

-----

### "Gary's review" — 4.0/5

> **Gary** | *20 October 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: It's easy to navigate. Once a trainee is taught how to use the program, there's typically a period of having to revisit previously taught items; however, it seems to come easier with use over time.
> 
> **Cons**: Sometimes, it adds strange numbers and letters after using a period in our treatment plan reviews. This causes one to have to take time to go in and delete the EMR add-ons.  It gets monotonous.
> 
> Pretty good. However, it's sometimes slow and difficult to pull up. There's often times when I have access to email and internet, but not Alleva.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/180899/alleva)

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| en-AU | <https://www.capterra.com.au/software/180899/alleva> |
| en-CA | <https://www.capterra.ca/software/180899/alleva> |
| en-GB | <https://www.capterra.co.uk/software/180899/alleva> |
| en-IE | <https://www.capterra.ie/software/180899/alleva> |
| en-IL | <https://www.capterra.co.il/software/180899/alleva> |
| en-IN | <https://www.capterra.in/software/180899/alleva> |
| en-NZ | <https://www.capterra.co.nz/software/180899/alleva> |
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| en-ZA | <https://www.capterra.co.za/software/180899/alleva> |
| fr | <https://www.capterra.fr/software/180899/alleva> |
| fr-BE | <https://fr.capterra.be/software/180899/alleva> |
| fr-CA | <https://fr.capterra.ca/software/180899/alleva> |
| fr-LU | <https://www.capterra.lu/software/180899/alleva> |

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