What Is Ideta?

Ideta enables companies to develop their own chatbot/voicebot without coding.

You can deploy your bot on several communication channels such as your landing page, Facebook Messenger, a phone number (Twilio...), Slack, Microsoft Teams etc.

You can connect to any software via API with no coding.

You can use the best Natural Language Processing tools with no coding (Dialogflow, Luis, Watson...) and switch easily from one to another.

Who Uses Ideta?

We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.

Ideta Details

Ideta

Founded in 2017

Ideta videos and images

Ideta video
▶︎
Ideta Software - All our chatbots and livechats can be fully personalizable. Make you bot truly match your brand's identity - thumbnail
Ideta Software - Out Testing Area, to check if everything works like it supposed to be - thumbnail
Ideta Software - This is the cockpit, you can have an overview of all conversations and respond to your users live. - thumbnail
Ideta Software - Our NLP area, you can connect it to any NLP provider you want (Dialogflow, Luis, Alexa and more) - thumbnail
Ideta Software - The Editing interface, it's where the magic happens! - thumbnail

Ideta Details

Ideta

Founded in 2017

Compare Ideta with similar products

Starting price

€19.00/month
US$399.00/month
US$35.00/month
N/A

Free Version

Free Version Yes
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial No
Free Trial Yes

Ideta deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Ideta Features

  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Auto-Responders
  • CRM Software
  • Chat Transcript
  • Chat/Messaging
  • Chatbot Software
  • Code-free Development
  • Communication Management
  • Configurable Workflow
  • Contextual Guidance
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Drag & Drop
  • Email Management Software
  • Engagement Tracking
  • Feedback Management
  • For Developers
  • Intent Recognition
  • Knowledge Base Management
  • Lead Capture Software
  • Live Chat Software
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Performance Metrics
  • Pre-Configured Bot
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Speech Recognition Software
  • Speech Synthesis
  • Surveys & Feedback
  • Third Party Integrations
  • Visual Analytics
  • Workflow Management Software

View full list of Conversational AI Platform

  • @mentions
  • API
  • Activity Dashboard
  • Activity Tracking
  • Auto-Responders
  • CRM Software
  • Calendar Management
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Contact Management Software
  • Content Management System (CMS) Software
  • Customer History
  • Customizable Branding
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • File Management
  • File Sharing Software
  • File Transfer
  • Geotargeting
  • Interaction Tracking
  • Live Chat Software
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Offline Form
  • Proactive Chat
  • Progress Tracking
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing Software
  • Search/Filter
  • Single Sign On Software
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Conferencing Software
  • Website Visitor Tracking
  • Workflow Management Software

View full list of Live Chat

  • @mentions
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Automated Publishing
  • Automated Scheduling
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Collaboration Tools
  • Commenting/Notes
  • Content Management System (CMS) Software
  • Customer Engagement Software
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Visualization Software
  • Drag & Drop
  • Engagement Tracking
  • Filtering
  • Image Library
  • Keyword Tracking
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Post Scheduling
  • Real Time Analytics
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sentiment Analysis
  • Social Advertising
  • Social Media Integration
  • Social Media Monitoring Software
  • Social Performance Management
  • Social Promotion
  • Tagging
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Workflow Management Software

View full list of Social Media Management

Ideta Alternatives

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Ideta Reviews

Read all 11 reviews

Average score

Overall
4.5
Ease of Use
4.5
Customer Service Software
4.8
Features
4.1
Value for Money
4.1

Reviews by score

5
5
4
6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Alexandre C.
CEO
Transportation/Trucking/Railroad, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/12/2019

"I am a chatbot dev now"

Comments: Swift support!

Pros: Developing a chatbot on your own with Ideta toolbox is what coding should be every time: less a matter of syntax knowledge but the pure beauty of devising a structure that makes sense, with no logical error and with an economy of lines

Cons: The discussions are not sorted in a logical order, yet

Vendor Response

by Ideta on 31/12/2019

Thx Alexandre ! We'll try to keep you a happy customer.

  • Reviewer Source 
  • Reviewed on 23/12/2019
Sylvie S.
Corporate HRD
Logistics & Supply Chain, 10,000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/12/2019

"Simple and efficient"

Comments: Very short implementation time, a team that responds very quickly to our requests, immediate adoption of our employees

Pros: Very simple back office management, a small team, which always responds quickly

Cons: For the moment, nothing ; no problem encountered in setting up

Vendor Response

by Ideta on 31/12/2019

Thx for this review ! Glad we could be useful !

  • Reviewer Source 
  • Reviewed on 23/12/2019
Youness B.
Digital innovation officer
Farming, 10,000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 23/12/2019

"Ideta review"

Comments: we were solving acces management to our headquarter

Pros: its easy and self service chatbot plateforme for creating chatbots

Cons: some software buggs during the production

Vendor Response

by Ideta on 31/12/2019

Thx for helping us making this product better.

  • Reviewer Source 
  • Reviewed on 23/12/2019
Léonard B.
Responsable pôle traffic
Internet, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/07/2021

"Mon utilisation d'IDETA"

Pros: Simplicité d'utilisation, service client réactif, mises à jour fréquentes

Cons: Je n'ai pas noté de point faible particuliers.

Vendor Response

by Ideta on 18/07/2021

Thanks for that review !

  • Reviewer Source 
  • Reviewed on 15/07/2021
Lao-dja-songdou T.
Data-Scientist
Management Consulting, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/12/2019

"Chatbot project for TALAN"

Comments: Flexible software, powerfull and easy to use... very good

Pros: It allows to build more effectively and with some ease pretty everything we want around a chatbot

Cons: We don't have the possibility to stock more than one entitie from a statement to a list...

Vendor Response

by Ideta on 13/01/2020

Thx ! Great to be of use.

  • Reviewer Source 
  • Reviewed on 23/12/2019