Krunchbox

Crucial to every business

Pros:

The reporting options are very powerful. Krunchbox grabs all of the data you need and displays it in whatever format you need it to. I use it daily for different aspects of the business, from KPI tracking to inventory management. It will meet all of your needs.

Cons:

Most filter settings get saved along the way but some don't. Sometimes need to adjust format settings in exported excel documents.

Data multiple ways

Comments: A great system that is well supported but good people on the back end!

Pros:

The ability to take the large amounts of data and punch it out on various layouts and different filters makes it an essential tool in managing inventory

Cons:

There are sometimes an overwhelming amount of reports and can be difficult to work out whats best

Amazing support

Comments: Friendly and helpful customer service team. Always never too much trouble and very supportive.

Pros:

Very easy to use. I can set up reports that I regularly use and add as a favourite for easy review.

Cons:

That I didn’t have it sooner. Great to use.

Optimizing Store/POG Performance

Comments: In my opinion:1. KB has been a huge improvement tool within our Resideo/Retail Group reporting capabilities2. The engagement in our (my) business to build understanding and deliver support/collaboration is outstanding3. Accuracy!

Pros:

1. The ability to mine the data coming out of Lws VPP2. Using the applicable reports and dashboard to monitor ongoing business operations, determining business risk and building data to communicate and help manage the risk out of the business3. Business planning functionality... POS and inventory trending, key business pivots discovery/predictions and reporting to support Resideo business operations requirements4. The collaborative partnership with Doug and BK focused on driving improvement and growth into our business

Cons:

1. The inability to customize reporting and dashboarding2. The gap between relevant channel reporting/tools and the need for customer specific reporting/tools (key value prop gap that the Vendor and Retailer levels)3. Report generation functionality/characteristics that makes data mining unproductive, even frustrating4. SLOW!!!

Krunchbox delivering POS data in a clean timely manner

Comments: Very positive experience, that I credit the Krunchbox team with delivering. AS with any system or online tool there will always be issues, bad data shared from a retailer, server slow downs and the like. But the team at Krunchbox is more responsive than any I've worked with when it comes to tools like this. The support is personal, and in our case even local.

Pros:

The support from the team in processing and intaking our weekly POS files from retailers has been a great time savings for our data insights team. Being able to run POS data across nearly any time frame is a huge win compared to our old method of compiling POS into an excel file weekly.

Cons:

Integration did take longer than expected due to complexity of files, size of catalog, current state of our product masters, etc. But the KB team was there to provide support along the way, and to do as much of the heavy lifting as possible to get us up and running.