Instore

by Instore Software

Who Uses Instore?

Instore is a great fit for quick and full service restaurants and a variety of retail businesses.

What Is Instore?

Instore is a next-generation point of sale (POS) designed with small business owners in mind. Your restaurant or retail business will run more easily on Instore, while you enjoy closer relationships with your customers and faster sales growth. Popular Instore features include customer rewards, gift cards, promotions, online ordering, labor and inventory management, order/pay at the table, and crisp reports to help you make better operating decisions.

Instore Details

Instore Software

http://instoredoes.com/

Founded 2012

Instore Software - Order-taking & upselling
Instore Software - Daily performance
Instore Software - Know your customers
Instore Software - Manage inventory easily
Instore Software - Store bar tabs
Instore video
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Instore Software - Order-taking & upselling - thumbnail
Instore Software - Daily performance - thumbnail
Instore Software - Know your customers - thumbnail
Instore Software - Manage inventory easily - thumbnail
Instore Software - Store bar tabs - thumbnail

Compare Instore with similar products

Starting price

US$39.00/month
US$69.00/month
US$19.99/month
N/A

Free Version

Free Version No
Free Version No
Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial No

Instore deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)

Deployment

  • Cloud, SaaS, Web-based
  • Windows (On-Premise)
  • Linux (On-Premise)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

Instore Features

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • CRM Software
  • Commission Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reports
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Layaway Management
  • Loyalty Program
  • Multi-Location
  • Offline Access
  • Order Management Software
  • Ordering Automation
  • Payment Processing Software
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Restaurant POS Software
  • Retail Inventory Management Software
  • Retail POS
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Third Party Integrations
  • Transaction History
  • eCommerce Management

View full list of Point of Sale Software

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Cash Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Delivery Management Software
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Gift Card Management
  • Inventory Management Software
  • Inventory Tracking
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Entry Software
  • Order Management Software
  • Order Tracking
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Returns Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Separate Checks
  • Split Checks
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Transaction History

View full list of Restaurant POS Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • CRM Software
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Marketing Software
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management Software
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Management
  • Stock Management
  • Third Party Integrations
  • Warehouse Management Software
  • eCommerce Management

View full list of Retail Management Systems Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cash Management
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing Software
  • Employee Management
  • Gift Card Management
  • Inventory Management Software
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management Software
  • Retail Management
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • eCommerce Management

View full list of Retail POS System Software

Instore Alternatives

More Instore alternatives

Instore Reviews

Read all reviews

Overall rating

3.9/5

Average score

Ease of Use 4.1
Customer Service Software 4
Features 3.6
Value for Money 3.9

Review software

Share your experiences with other software buyers.

Write a Review!
Dustin P.
Owner
Restaurants, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 17/10/2018

"Excellent POS for Bar Based Businesses"

Comments: For the money, its hard to beat Instore as a great POS system for our cigar bar.

Pros: The user interface of Instore is very simple to use. The way it presents categories and then items in those categories allows for fast input of orders for customers. The recently added Tab feature allows us to store credit card numbers without having to hold customers cards for tabs they want to run. The ability to add employee payroll cost, as well as COGS allows you to quickly see what your true profit for the day was after each shift closing.

Cons: The reporting system isn't as robust as I'd like, however the basic reporting does provide you with access to most items. I'd like to see more details around breakdown of sales per hour and day, etc.

  • Reviewer Source 
  • Reviewed on 17/10/2018
Lizzie P.
Tasting Room Manager
Retail, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/09/2018

"My experience with Instore is overall favorable, but not without some frustrations"

Comments: THANKS FOR ADDING TABS!!!!!

Pros: I like that usually when I call for assistance, I get a response within an hour. I also appreciate the ease of adjusting items through the back end of things. The ability to control tax on each item has also been vital to being able to use the system for my business.

Cons: The system isn't as intuitive as it could be. I'd also like to see more specifics in terms of back end reporting.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/09/2018
Alex G.
Owner
Restaurants, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/09/2018

"It's been a journey"

Comments: Nice folks. If not for the fact that we're tied in to the gift cards that we've sold, we would probably experiment with different POS options. We're not convinced that other apps are better, we suspect that they all have pluses and minuses. But it would be nice to have the freedom to explore a bit more.

Pros: Generally speaking, it does what we need it to do in a way that makes sense.
We often go months without thinking about it or worrying about it.
The team at Instore genuinely cares, and while they don't listen to all of our feedback, we can see that our feedback has led to improvement.

Cons: I don't think the back end is robust enough. Sometimes it's impossible to download reports because the server times out before it processes and packages the reports.
We've never felt that the "end of day" functionality made much sense.
We'd like more flexibility with how it interacts with individual staff members.
Sometimes changes are made without us being informed that don't feel like improvements.
It would be nice if there were more flexibility in settings about how the app is set up.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/09/2018
Todd T.
Operator
Restaurants, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/09/2018

"Easy, Intuitive - iPad Based POS Application for Restaurants and Retail"

Comments: The folks behind this software know what they do well and understand their limitations. They do not "over sell" and provide great support.

Pros: Very Easy to Learn!
Great Reporting!
Great Customer Service!
They have a nice size install base with "real world reference cases".

Cons: Not ready for Multi-Unit use quite yet but close. Would like to see a Kitchen Video Display solution for restaurants.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/09/2018
Laura B.
Manager
Retail, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/09/2018

"Great POS program"

Comments: At times when updates have occurred some information has been lost or repositioned

Pros: Its'simicity yet able to handle just about everything. Easy to make adjustments when necessary and communication with tech support is fast!

Cons: The lack of control we have over the rewards program, points, etc. I want to be able to handle customer issues immediately

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/09/2018