15 years helping Israeli businesses
choose better software

What Is Userfeel?

Userfeel is a usability testing tool that gives you videos of real users speaking their thoughts as they use your website or app.

Userfeel was designed and developed by Usability Researchers for Usability Researchers but also for newcomers to UX Research and anyone who wants to optimize their website or app.

Who Uses Userfeel?

Digital agencies, web designers, web developers, ux researchers, marketers, customer experience executives, website and e-commerce owners.

Userfeel Software - 1
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Userfeel Software - 5

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Reviews of Userfeel

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.2
Features
4.7
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
13%
1
7%
samantha
samantha
userfeel.com in US
Verified LinkedIn User
Apparel & Fashion, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

userfeel.com

5.0 5 years ago

Comments: my overall experience is the software is very easy to use and i really like feed back from other people when i need an answer to a problem the software works easy too

Pros:

it was easy to explain the problem and ask other peoples' thoughts and as well as to solve the problem thanks i would use again if i need someone to help with my problems

Cons:

i can;t use all the time because of price but will use again

rachid
RIB Art in Morocco
Arts & Crafts, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

userfeel my favorite software of testing

5.0 last year

Comments: it was the best experience

Pros:

i did like most the easy way of use and testing on this software

Cons:

id did like least that there aren't to much surveys and test on this software

Verified Reviewer
Verified LinkedIn User
Market Research Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Terrible user pool, lied about the possibility of a refund before ordering.

1.0 2 years ago

Comments: Bad user pool. Bad customer service. Dishonest and not helpful.

Pros:

The idea of a pay as you go only version of UserTesting is great. With a terrible pool, it's not.

Cons:

The users were not what they said they were. I asked for American native English speakers. They were clearly not. I asked for a specific job title. They were clearly not. Before the test, I asked Userfeel about whether or not I could get the specific pool I needed. They said if I was not satisfied they would give a full refund so I proceeded. This happened, I asked, and they did not. They lied. When I pressed them, they literally ghosted me. Aside from the demographics, they feedback they gave was simply not quality. Most merely read words on a page.

Alexandre
Marketing in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Userfeel is amazing

5.0 3 years ago

Pros:

Userfeel is very helpful because it helps companies get great feedback from everyday people and helps the company with their product/software development as well.

Cons:

There is nothing that I did not like about Userfeel

Savvas
Account Manager in Greece
Internet, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Review for Userfeel

5.0 5 years ago

Comments: Userfeel gives me a chance to see my website thru a visitor's eyes. So if I have several usability tests the outcome is as possible as true. The price is fair and the test results are ready in a matter of 24-48 hours!!!

Pros:

- Ease of use, - There are many features in order to pick the appropriate testers and to get the most out of their answers concerning their overall impression about my e-shop

Cons:

I found no Cons at all since it was easy to use and proceed to the next screen.

Userfeel Response

5 years ago

Thank you very much for your review!