---
description: Get detailed information about Bettermode usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Bettermode Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Community Software](/directory/30800/community/software) > [Bettermode](/software/178753/bettermode)

# Bettermode

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> Bettermode is an all-in-one customer community platform that unifies customer engagement tools to create better customer experiences.
> 
> Verdict: Rated **4.7/5** by 94 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Bettermode?

Perfect for software companies, consumer product and services companies, e-commerce stores, online training and education companies

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 94 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bettermode
- **Location**: Toronto, Canada
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$1,500.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Enterprise: Contact Bettermode for pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, Finnish, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Romanian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management System (CMS) Software
- Customer Engagement Software
- Customer Experience Management
- Customer History
- Customer Portal
- Customizable Branding
- Data Import/Export
- Data Security
- Discussions/Forums
- Drag & Drop
- Email Management Software
- Engagement Tracking
- Event Management Software
- Feedback Management
- Full Text Search
- Ideation
- Knowledge Base Management
- Live Chat Software
- Media Library
- Member Directory
- Moderation
- Multi-Language
- Onboarding Software
- Queue Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Social Media Integration
- Social Promotion
- Surveys & Feedback
- Tagging
- Text Editing
- Third-Party Integrations
- Usage Tracking/Analytics
- Visual Analytics
- Workflow Management Software

## Integrations (22 total)

- Amplitude
- Discord
- Fullstory
- Google Analytics 360
- Google Calendar
- Google Cloud
- Google Tag Manager 360
- Hotjar
- HubSpot CRM
- HubSpot Sales Hub
- Intercom
- Jira
- Mailchimp
- Meta for Business
- Mixpanel

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Community Software](https://www.capterra.co.il/directory/30800/community/software)

## Related Categories

- [Community Software](https://www.capterra.co.il/directory/30800/community/software)
- [Social Networking Software](https://www.capterra.co.il/directory/10043/social-networking/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [Knowledge Management Software](https://www.capterra.co.il/directory/30094/knowledge-management/software)
- [Customer Success Software](https://www.capterra.co.il/directory/30961/customer-success/software)

## Alternatives

1. [Instagram](https://www.capterra.co.il/software/210721/instagram) — 4.7/5 (5208 reviews)
2. [Slack](https://www.capterra.co.il/software/135003/slack) — 4.7/5 (24184 reviews)
3. [Bitrix24](https://www.capterra.co.il/software/113540/bitrix24) — 4.2/5 (1001 reviews)
4. [Microsoft Viva Engage](https://www.capterra.co.il/software/113729/yammer) — 4.2/5 (819 reviews)
5. [Hivebrite](https://www.capterra.co.il/software/147279/hivebrite) — 4.5/5 (71 reviews)

## Reviews

### "Bettermode is a good solution for less demanding user based communities" — 4.0/5

> **Francesco** | *19 January 2026* | Arts & Crafts | Recommendation rating: 6.0/10
> 
> **Pros**: Bettermode is a valid solution to build a support community that's easy to customize and with a paced ease of use. It has chat features and its cms can be easily used to adapt to very specific needs
> 
> **Cons**: The learning curve is a little bit stiff, since you have to adapt to its mechanisms. It has a lot of options that are gathered under the cms features. Also a downside is that a lot of specific and useful options (like whitelableing and space) are organized in addons (a part from the subscription model)
> 
> It's a good software that let you start very easily. In three days you can set something useful up. But the scaling options are a little bit limited by the addons pricing plans (each add-on will cost you money monthly)

-----

### "Worst support I've ever met in my life" — 1.0/5

> **Ana** | *14 February 2025* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: It's very easy to use. We managed to build the community portal for our product within a week
> 
> **Cons**: Don't know where to start. 1) It takes their support up to 72 h just to pick your ticket. 2) We submitted a ticket where we explained that the sitemap they generate for us automatically, contains errors. This prevents the web resource from being indexed by Google. It took them 10 days to just acknowledge the bug. Then we spend a month convincing them to fix it — I mean, common, your resource is invisible on Google, and you don't have access to the backend to even try to do anything — but Bettermode only issues empty promises saying "It's our priority". No deadlines, no dates – all along we remain a paying customer.  Moving the community to Circle.so now
> 
> Very negative. Would never recommend anyone to go with this product if your goal lies beyond a fun project for friends and family. The frustrating part is that being a no-code platform, it doesn't provide you any control over the stuff like sitemap. At the same time, their support would keep sending you "your message is very important for us" type of communication for months and never solve your problem.

-----

### "Tribe makes it easy to start and grow a community for your brand" — 4.0/5

> **Shaun** | *2 November 2020* | Management Consulting | Recommendation rating: 8.0/10
> 
> **Pros**: Tribe is the easiest, simplest way to launch a community for your brand. They have removed the technical hurdles to allow coaches, consultants, and freelancers to thoughtfully host a vibrant community of supporters, clients, and prospects.
> 
> **Cons**: While the software is easy to use, the tradeoff is some limitations. Customization is limited to colors and graphics.

-----

### "One app for all your community needs\!" — 5.0/5

> **Balaji** | *9 April 2020* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Tribe is ultra customizable. Also, it has plenty of integrations to help you enable your community with any additional needs you have.  It is cost-efficient as well when compared to any other community platforms available right now. We wanted to have a community portal with solution articles support built-in. Tribe is one among the very few which had that functionality.
> 
> **Cons**: The default look and feel of the product can be a little bit better. But it can be completely customized and you can make it match the look and feel of your product.
> 
> We were on the verge of finalizing another tool for our community portal. After I saw Tribe, there was no looking back. Tribe provided us with everything in-house. Implementing Single Sign-On with our product was a breeze. Everything was well documented and we had very little to do with the development efforts. The rich set of integrations provided by Tribe is something that will make this application stand out from others in the crowd. We were able to integrate Tribe with most of the third-party applications we use. In a few days, we had our sleek, responsive, modern, flexible and powerful community portal up and running.

-----

### "F Minus on the most important feature - posting and commenting" — 3.0/5

> **Verified Reviewer** | *21 November 2020* | Marketing & Advertising | Recommendation rating: 0.0/10
> 
> **Pros**: It looks good.  It's easy to get up and running.  And other than the unacceptable flaw mentioned in the "Cons" section, it's a good program.
> 
> **Cons**: Incredibly, for 3 of the 4 posting options with Tribe (Questions, Posts, Discussions, \&amp; Blogs), IT IS NOT POSSIBLE FOR THE USER TO UPLOAD PHOTO when replying to a person's initial post.&#10;&#10;So, if a user posts a question in the forum, such as "Does anyone recommend a great beach to go to around here", it is not possible to respond with text and then upload a photo of the beach you recommend.&#10;&#10;Facebook, for nearly two decades, has conditioned users to expect to be able to upload a photo when making a reply.&#10;&#10;Only after installing the software and building out the community and getting 40 user accounts signed up in the first week, did I realize this insane limitation.&#10;&#10;Since the whole point of a message board / online community is to allow people to connect and communicate in an ideal way, this massive short coming in and of itself should be reason enough for no one to ever consider using this software.&#10;&#10;So...to make a persons decision more easily on whether to use this or not...it's a question about photos.&#10;&#10;Do you want members to be able to post photos or not?&#10;&#10;If photos don't matter....then consider Tribe.&#10;&#10;If photos do matter....NEVER CONSIDER TRIBE AS AN OPTION.
> 
> Since photos and videos are a huge part of our world...I WOULD NEVER RECOMMEND THIS PRODUCT UNTIL THEY FIX THAT UNACCEPTABLE ISSUE.

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## Links

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