--- description: Get detailed information about AfterShip usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AfterShip Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [AfterShip](/software/178663/aftership) # AfterShip Canonical: https://www.capterra.co.il/software/178663/aftership Page: 1 / 20\ Next: [Next page](https://www.capterra.co.il/software/178663/aftership?page=2) > Web-based solution for eCommerce businesses to track all shipments in one place and notify customers of the latest delivery status. > > Verdict: Rated **4.9/5** by 473 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AfterShip? Scalable shipment tracking solution for online retailers to keep the customers informed of the progress and whereabouts of their orders. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 473 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AfterShip - **Location**: Tsuen Wan, Hong Kong ## Commercial Context - **Starting Price**: US$11.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: - Free version with basic features. - Premium version with advanced features (API, notifications, CSV exports, engagement analytics, multilingual tracking page, and more) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Spanish, Traditional Chinese - **Available Countries**: Australia, Brazil, Canada, China, Germany, Hong Kong SAR China, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Customer Portal - Exchange Management - Import/Export Management - Label Printing Software - Order Tracking - Refund Management - Reporting/Analytics - Shipment Price Calculation - Shipment Tracking Software - Shipping Labels - Shipping Management - Status Tracking - Website Integration - eCommerce Management ## Integrations (14 total) - Adobe Commerce - BigCommerce - CS-Cart Store Builder - Gorgias - Klaviyo - Microsoft Excel - NetSuite - PrestaShop - Salesforce Platform - Shift4Shop - Shopify - Squarespace - TikTok - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Shipping Software](https://www.capterra.co.il/directory/30104/shipping/software) ## Related Categories - [Shipping Software](https://www.capterra.co.il/directory/30104/shipping/software) - [Shipment Tracking Software](https://www.capterra.co.il/directory/31602/shipment-tracking/software) - [Returns Management (RMS)](https://www.capterra.co.il/directory/34035/returns-management/software) ## Alternatives 1. [ShipTime](https://www.capterra.co.il/software/198849/shiptime) — 4.6/5 (500 reviews) 2. [Freightview](https://www.capterra.co.il/software/136895/freightview) — 4.7/5 (743 reviews) 3. [ParcelWILL](https://www.capterra.co.il/software/1050266/parcel-panel) — 5.0/5 (53 reviews) 4. [ShippyPro](https://www.capterra.co.il/software/164065/shippypro) — 4.7/5 (155 reviews) 5. [ShipStation](https://www.capterra.co.il/software/155621/shipstation) — 4.6/5 (959 reviews) ## Reviews ### "Strong functionality, good support" — 5.0/5 > **Evan** | *17 February 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Very complete solution. Setup is not always intuitive, but good support helped me get through the tough spots. > > **Cons**: Complexity of setup. The UI itself is not always obvious how to do things like translations, etc. An AI with a quick start guide would be helpful, based on yoru custom use case. > > Support has been very helpful. \[sensitive content hidden\] hopped on a call with me to help me resolve a couple of questions that I had. Thank you\! ----- ### "Great CS (so far) in a robust (yet complex) tool" — 4.0/5 > **Tyler** | *20 May 2026* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: So far so good. the tool itself is complex with alot of 'rabbit holes' that you can get lost in, which leads to a learning curve and a time commitment I wasn't expecting but the feature sets are robust. > > **Cons**: Complexity. There is a dual layer navigation menu and the pricing is a bit confusing, you have alot of add ons. For example you can sync reviews in the Feed plan but there is an entirely different Review section in another plan that is additive and more robust for syndication and followup so while the two are related that are billed and function separately, not ideal. > > I will call out their customer service - i conencted wtih \[sensitive content hidden\] very quickly during a chat to resolve and get some questions answered about their Affiliate tool. He was very helpful and clear and action oriented \*\*\*\*\* (five stars on \[sensitive content hidden\]) ----- ### "Quick & Easy Solution\!" — 5.0/5 > **Mighael** | *19 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] did an awesome job answering my questions about the new return process we are introducing\! He thoroughly explained the process in detail. included visuals, and resources I could reference later. > > **Cons**: There's not many bad things I can say about Aftership at this point. They are always looking to improve\! > > Amazing\! We signed on with them and had to work through a few things, but since then everything has been pretty top notch\! They respond in a timely fashion, are constantly improving their systems, and offer the most value for your money. ----- ### "Problems with the rate plan change" — 5.0/5 > **Patrick** | *23 June 2026* | Fine Art | Recommendation rating: 8.0/10 > > **Pros**: It works perfectly, except for the switch to the new rate plan. I think there are still some technical issues with that. > > **Cons**: This field shouldn't be required ;) This field shouldn't be required ;) This field shouldn't be required ;) > > Good, helpful support. So far, the platform seems to be working without any issues (we only use the tracking feature). The API is easy to use and works as expected. ----- ### "Excellent Support and Fair Resolution" — 5.0/5 > **Aparna** | *9 June 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: The customer service was excellent. \[sensitive content hidden\] was extremely helpful, responsive, and proactive in resolving our billing and quota issue. She communicated clearly throughout the process, coordinated with the internal team, and ensured a fair resolution. Her support gave us confidence to continue using AfterShip. > > **Cons**: One area for improvement would be the handling of historical tracking data when reactivating an account. Before automatically importing previously stored tracking numbers, AfterShip could prompt users for confirmation. This would help prevent unintended quota consumption and billing situations like the one we experienced. > > Overall, our experience with AfterShip has been very positive. The platform meets our tracking and notification needs well, and the support team was willing to work with us when an unexpected issue arose. Adding a confirmation step before importing historical tracking data would further improve the user experience and help avoid similar situations in the future. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.co.il/software/178663/aftership?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/178663/aftership) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | ja | | ----- ## Structured Data