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What Is Crowdfire?

Crowdfire is a social media management solution designed to help businesses of all sizes and social media marketing agencies drive customer engagement across platforms. Key features of the system include content publishing, content curation, bulk scheduling, article and image curation, hashtag recommendation, customer service management, post analytics, and more among others. It also lets admins create customizable RSS feeds and preview posts before publishing on a unified interface.

Who Uses Crowdfire?

Crowdfire is a powerful social media tool built for social Media Managers, agencies, brands, individuals, enterprises and startups to drive social media engagement and growth.

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Reviews of Crowdfire

Average score

Overall
4.3
Ease of Use
4.4
Customer Service
4.1
Features
3.9
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
45%
4
38%
3
15%
2
3%
Nathaniel
Nathaniel
Co-Founder, Consultant & Content Manager in UK
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Crowdfire - Social Media Management

5.0 6 years ago

Comments: Crowd fire enables me to share my business news, posts and others in an easy and robust way. Content and user suggestions are a little off sometimes, but apart from that the app is a standard.

Pros:

Easy to use, makes good recommendations, can link to most popular social media accounts. The abilities to track your followings/followers accurately and schedule postings are a must-have should you want to grow and manage your profile in the current rush of social media and IoT.

Cons:

Price hikes, no discounts for loyalty members, sometimes can pull some spammy profiles. No auto response, sometimes suggests botted profiles.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy Social media growth

4.0 6 years ago

Comments: Crowdfire helps people or business who require to gain social exposure without much work

Pros:

if you want to grow your social channnels but are not very tech savy then crowdfire for you, I have used crowdfire to grow my Twitter following from 200 follower to 10k followers over time. Its very easy to use just add your targets and off you go, after that its a simple process day to day to grow plus crowdfire give you daily recommendations to help you too :) Crowdfire can be used across Twitter, Instagram and many more social profiles

Cons:

Nothing really it a ease tool to use for what it does, no much brain power required lool, they could add more feature and maybe extra social platfroms

Rick
Rick
Director in Argentina
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Solid but unspectacular social media management

3.0 6 years ago

Comments: All in all Crowdfire doesn't distinguish itself with its offering. The dashboard is clean but not organized well. There are better services and tools. The price is right at the moment though.

Pros:

I went looking for a SaaS to schedule social media posts specifically but ended up testing out all of Crowdfire's features. A Chrome extension is essential as far as I'm concerned and Crowdfire's is pretty good. When you find something online you want to share, click the toolbar icon and an overlay appears allowing you to post to various social networks, including Pinterest. It works, although there are sometimes issues with the extension grabbing post images. The web dashboard has most of what you might expect from a social media management plan. That includes monitoring of mentions, monitoring of new followers and unfollowers, clicks on posts. Crowdfire also helps you curate content, both posts and images. You can also connect RSS feeds and your own blogs.

Cons:

There are number of quirks and features that fall short. The overlay for the Chrome extension requires at least three clicks to choose a social network and then choose a time to post. There's no queue in the free tier as there is in every other tool I've tried. If you change your mind, it's not immediately apparent how to remove the post from a particular network. You have to add another post, even if you don't want to post there, untick the checkbox in the resulting popup and then click done. Not ideal to say the least. There's no preview of what will post in the extension overlay, so whether or not the extension succeeded in grabbing an image can only be confirmed after the post was shared. The suggested content so far has not been very helpful and the suggested images weren't relevant at all. Fairly useless features really. Content Gems is better but a pro should do her own research and use a feed reader to curate manually. I have yet to find an automated curation tool that works very well. The dashboard is clean but confusing in how features are organized: There's leftside navigation and also top menu navigation with completely different features and terms. Certain terms are unclear as to what they mean in context. The Manage menu item, for instance, is the third term in the top menu and is where you'll find 11 different features basic to social media management. I kept forgetting that that's where they were located.

Amanda
Amanda
Copywriter in Uganda
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Best App for Scheduling and Timing Posts

4.0 3 years ago

Comments: Crowdfire is amazing especially in the process of post scheduling and post timing. Their analytics are pretty accurate and I love it on the whole you find everything in one place. I enjoy finding all my social media in one place and not having to struggle logging into different accounts to be able to handle all of my social media. It’s a great concept and it works really great for the most part.

Pros:

Crowdfire has excellent post scheduling and I love the fact that their best time option is very very effective in driving more engagement for a brand than any other. This feature is better utilized at Crowdfire than anywhere else. I love that posts are adjusted according to the platform type and I love that the AI does that for you. Their posts end up looking aesthetically pleasing. I love that they give you content to post so that even when you don’t have content on hand, you have a place to start and I love that they do the posting really really fast and at the best time. Crowdfire’s analytics roll in really quickly and they’re pretty pretty accurate.

Cons:

I don’t like the content suggestions sometimes and sometimes they’re not really relevant. It’s difficult to link accounts sometimes and the process can get unnecessarily lengthy.

Akshay
Akshay
Social Media Manager in India
Verified LinkedIn User
Internet, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Social Media Management Done Right!

5.0 6 years ago

Comments: I've used Crowdfire for clients in different niches, Travel and Software As A Service(SaaS). My overall experience was satisfying and positive. It helped me keep my users and followers intrigued. Thanks

Pros:

1. Allows scheduling of posts on major social networks 2. Provides you with a plethora of options of what to post as per the social network(based on your existing content as well as choices) 3. Enables Community Building and communication with fellow Creators by showing shareable content you'd likely be interested in 4. Simple UI and a good to use app(has one of the most simplified interface I've come across) 5. Gamification to ensure consistency remains on the table

Cons:

For the free variant, it doesn't let you explore more than one social network as compared to its peers.