---
description: Get detailed information about Docusnap usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Docusnap Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Documentation Software](/directory/33755/it-documentation/software) > [Docusnap](/software/178238/docusnap)

# Docusnap

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> Agentless IT inventory, documentation, CMDB, and license management software for transparent, audit-ready IT operations.
> 
> Verdict: Rated **4.7/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Docusnap?

IT administrators, IT managers, and IT service providers at companies of any size seeking automated, agentless IT documentation, asset visibility, and license compliance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 7 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docusnap
- **Location**: Kiefersfelden, Germany
- **Founded**: 2004

## Commercial Context

- **Starting Price**: €465.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Docusnap is available through two licensing models, both scaling with network size (the number of workstations and servers to be documented). Pricing is available upon request:

One-time purchase license (includes a self-renewing service contract):

With 1-year service contract: starting at €1,044.50 (service contract: €167.00/year)
With 3-year service contract: starting at €1,327.75 (service contract: €450.25 for 3 years)

Annual subscription: starting at €461.00/year

Contact Docusnap sales for a tailored quote based on your network size.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin and 176 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Asset Tracking Software
- Audit Management
- Change Management Software
- Change Tracking
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Credential Management
- Documentation Management
- Drag & Drop
- IT Asset Management Software
- IT Asset Tracking
- Inventory Management Software
- License Inventory
- License Tracking
- Relationship Mapping
- Reporting/Analytics
- Search/Filter
- Templates
- Trial License

## Integrations (2 total)

- Microsoft Power Automate
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [IT Documentation Software](https://www.capterra.co.il/directory/33755/it-documentation/software)

## Related Categories

- [IT Documentation Software](https://www.capterra.co.il/directory/33755/it-documentation/software)
- [IT Asset Management Software](https://www.capterra.co.il/directory/30077/it-asset-management/software)
- [License Management Software](https://www.capterra.co.il/directory/10016/license-management/software)

## Alternatives

1. [NinjaOne](https://www.capterra.co.il/software/165889/ninjaone) — 4.7/5 (296 reviews)
2. [Document360](https://www.capterra.co.il/software/177031/document360) — 4.7/5 (292 reviews)
3. [Confluence](https://www.capterra.co.il/software/136446/confluence) — 4.5/5 (3715 reviews)
4. [IT Glue](https://www.capterra.co.il/software/170401/itglue) — 4.6/5 (342 reviews)
5. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.6/5 (791 reviews)

## Reviews

### "Must-have IT-Tool for SysAdmins" — 5.0/5

> **Christina** | *4 August 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Flexible, automated IT-Documentation. Nice plans \& diagrams
> 
> **Cons**: Maybe webinars in english, but there are many video tutorials on YouTube

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### "Der Branchenprimus" — 5.0/5

> **Verified Reviewer** | *16 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Verlässlichkeit und Akzeptanz wie man es erwartet
> 
> **Cons**: Die Anwendung ist mitunter etwas "Altbacken" in den Menüs und Baumstrukturen, es fehlen Favorits
> 
> Immer wieder eine Empfehlung wert, denn es ist nun einmal die beste, bezahlbare Lösung

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### "Okay" — 3.0/5

> **Nils** | *18 May 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 5.0/10
> 
> **Pros**: Its a Tool For many Tasks, much more than simple Asset Management
> 
> **Cons**: While IT can do many Things, IT feels Like No Feature is complete.

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### "Perfekt zum automatischen Inventarisieren, Dokumentieren und Analysieren" — 5.0/5

> **Manfred** | *15 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Lässt sich einfach installieren und erledigt seine Hauptaufgabe dann praktisch automatisch. Liefert tolle Netzwerkpläne und visualisiert auch die Abhängigkeiten der Dienste untereinander.
> 
> **Cons**: Bin mit der Software eigentlich rundum zufrieden.
> 
> Umfangreiche Dokumentation mit relativ wenig Aufwand\!

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### "Ein sinnvolles und sehr gutes Tool mit noch mehr Möglichkeiten" — 5.0/5

> **Oliver** | *16 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Customizing Möglichkeiten,  IT Beziehung, Darstellungen
> 
> **Cons**: keine editierbaren Webfrontendfehlende Audit bei Änderungenfehlende REST API, offene Schnittstelle für mehrstufigen Import
> 
> Grundlage für BCM und ISMS

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## Links

- [View on Capterra](https://www.capterra.co.il/software/178238/docusnap)

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