--- description: Get detailed information about Simplesat usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Simplesat Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Simplesat](/software/177336/simplesat) # Simplesat Canonical: https://www.capterra.co.il/software/177336/simplesat Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/177336/simplesat?page=2) > Delightfully easy to use one-click satisfaction surveys for service minded professionals. > > Verdict: Rated **4.8/5** by 61 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Simplesat? \- IT Service Providers (MSPs) - Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 61 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Simplesat - **Location**: Seattle, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$119.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: $79/month, all-inclusive pricing - unlimited customers, users, surveys, and feedback. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Spain, United Kingdom, United States ## Features - Anonymous Feedback - CES Survey Structure - Complaint Monitoring - Customizable Forms - Customizable Templates - Email Management Software - Mobile Survey - Multi-Channel Distribution - NPS Survey Structure - Negative Feedback Management - Survey/Poll Management - Third-Party Integrations ## Integrations (64 total) - AWeber - Accelo - Artologik HelpDesk - Atera - Autotask PSA - BrightGauge - Bullhorn ATS & CRM - Calendly - CloudRadial - ConnectWise PSA - Constant Contact - Dropbox Business - Easy8 - Facebook Business Suite - Freshcaller ... and 49 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Chat ## Category - [Customer Satisfaction Software](https://www.capterra.co.il/directory/30541/customer-satisfaction/software) ## Related Categories - [Customer Satisfaction Software](https://www.capterra.co.il/directory/30541/customer-satisfaction/software) - [NPS Software](https://www.capterra.co.il/directory/32075/nps/software) ## Alternatives 1. [SurveyMonkey](https://www.capterra.co.il/software/32728/surveymonkey) — 4.6/5 (10426 reviews) 2. [Trustpilot](https://www.capterra.co.il/software/169618/trustpilot) — 4.5/5 (1202 reviews) 3. [Jotform](https://www.capterra.co.il/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 4. [Survicate](https://www.capterra.co.il/software/132914/survicate) — 4.6/5 (99 reviews) 5. [Typeform](https://www.capterra.co.il/software/137289/typeform) — 4.7/5 (945 reviews) ## Reviews ### "Fantastic for providing real-time feedback from customers" — 5.0/5 > **Steven** | *15 March 2019* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Super easy to implement, very easy for those receiving the survey to complete, the customer support team is second-to-none\! > > **Cons**: I would add some additional reporting features so that I can better track trends over time but the team has taken that feedback (and already implemented some of it) and I see the features coming out on a regular basis. But overall I have zero complaints. > > It has allowed us to get feedback on a micro scale and identify specific clients who need more attention but also macro trends that have allowed us to course-correct quickly to keep up with changing trends. ----- ### "Simple and just works" — 5.0/5 > **Jesse** | *15 March 2019* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: The software just does what it's supposed to do. I particularly liked the GIF's in the email for the users to click on, put some motion in there. It is fast, looks nice, very affordable. Great product. > > **Cons**: It doesn't natively integrate with BrightGauge yet (you can ask for BrightGauge to work on that which we have) but we didn't have time to build out all the gauges to be able to use it. ----- ### "Has potential however not a mature product yet" — 3.0/5 > **Joshua** | *13 March 2019* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: I like the website widget for sharing feedback publically. The integration of NPS surveys alongside ticket surveys is great. > > **Cons**: The dashboarding is not developed enough for me yet. Other products are more conducive to a single dashboard you'd want to put up on a wall screen to display feedback with relevent information and filters. > > I think this product has the potential to be a great poduct however at the moment it still has some development to go before I would consider moving from our incumbent solution. ----- ### "Works as described and better\!" — 5.0/5 > **Jay** | *19 March 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It gives us the opportunity to get QUICK, honest feedback from our users. We have the ability to schedule to whom, when and what trigger responses they go out to. The ease of setting it up useful and the recorded info we get allows us to focus not only on areas of improvements, but do what we did right the first time, better the next go round. > > **Cons**: Every once in a while I will get an "anonymous" survey. ----- ### "SimpleSat takes getting and sharing customer feedback to a new level of ease" — 5.0/5 > **Joshua** | *12 March 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Makes the process for getting customer feedback nearly frictionless for the customer. It increased the amount of feedback we get 50x from the survey forms we were using before. > > **Cons**: No cons to speak of, it's been phenomenal. > > We had problems getting feedback from customers. Fewer than .05% filled out satisfaction surveys. When we switched to SimpleSat that jumped to 10% (and is climbing). ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/177336/simplesat?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/177336/simplesat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data