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What Is freetobook?

What can freetobook do for your accommodation business? An all in one booking system to make your business run smoothly, generate more revenue and save you time. Freetobook is highly rated in public reviews so you can expect excellent support and help to get you started for free. There are no tie-ins and you choose when to grow with extra services as you need them: Channel Manager, Dynamic Pricing, Payment Solutions, Reputation Management, Guest Messaging all available for a small fee. Take control of your direct bookings!

Who Uses freetobook?

For Independently owned hotels, guest houses, bed & breakfasts, glampsites and cottages.

freetobook Software - freetobook booking pages
freetobook Software - freetobook diary
freetobook Software - freetobook community for Knowledge Hub, community support and helpdesk tickets

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Reviews of freetobook

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.6
Features
4.3
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
81%
4
6%
3
6%
1
6%
Radka
Radka
manager in Slovenia
Commercial Real Estate Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy, simple to use

5.0 5 years ago

Comments: - great and fast support

Pros:

It's very simple to use and all basic component, which you need to start and work are free of charges

Cons:

- calendar in channel manager to close out the channels is too much complicated - miss the connection to the google Hotel Ads - for the moment can be used only in UK, would be nice to use it over EU countries

freetobook Response

3 years ago

Thank you for your feedback and kind words Radka. I will take on board your comments re Google HPA and hopefully this can be addressed :)

Annie
Owner in UK
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Product and great custome service

5.0 2 years ago

Comments: Collates all calendars accross multiple OTAs User friendly and guest booker friendly

Pros:

Seamless integration, idiot proof training videos, cost effective

Cons:

nothing I can think of

Ian
Joint owner in UK
Hospitality, Self Employed
Used the Software for: 2+ years
Reviewer Source

Brilliant, professional and supportive company

5.0 2 weeks ago New

Comments: We ran a Guest House for 3 years and Freetobook were our Channel Manager. In the entire time we used them, they were absolutely fantastic. Any question/query we asked was quickly answered. We weren’t dealing with an “outsourced” customer service department, so everything was clear. It truly felt like a “partnership” rather than a service provider we used. When we sold our business, Freetobook made the transfer over to the new owners simple. All the other service providers we were using made the transition unbelievably difficult both for ourselves and the new owners. In our opinion you will never find a better Channel Manager than Freetobook. Awesome!

Pros:

Simplicity to use and robustness of the product. Customer service was also exceptional

Cons:

There is nothing I didn’t like about Freetobook.

Terri
Owner in Canada
Hospitality, Self Employed
Used the Software for: 1+ year
Reviewer Source

A lot of manual input

3.0 4 years ago

Comments: There was a lot of manual input required for the "free" application.

Pros:

I was able to manage my rooms. There was also a direct booking function.

Cons:

The function to manage rooms on multiple platforms was expensive so I had to be on top of the bookings to ensure I didn't get double bookings. I could only put one room on an OTA and if I took a direct booking I had to ensure that the room was available and/or close it out on the OTA first.

freetobook Response

3 years ago

Thanks for the feedback. I can see that you used the system just over three years ago for a short while and, as you mention, did not take up any of the chargeable services. The channel manager is the service that would have put an end to the manual inputting of third party bookings and risk of double booking. After an initial setup fee the only ongoing cost is #1 per booking made via the connected channels (so never your own bookings) and these are capped at a maximum of #49 per month. In quiet months like we have seen many of this year (2020 - covid) there have been MANY monthly invoices going out at #0... ZERO... all the while our usual support levels have been available for all customers and the system has not stopped doing what it does. If you'd like to give us another try and see all the features we've added since you left please get in touch with us!

Derek
Administrator in UK
Hospitality, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Aberfoyle Inn recommends Freetobook

5.0 last year

Comments: This has been a godsend to our business, it's features are easy to use, understand and implement to our staff, the cost is inexpensive but if using a few OTA's I would definitely recommend the channel manager feature, it saves so much time and effort allowing us to concentrate on the guests instead of a computer

Pros:

Freetobook is so easy to use, set up and integrate with current systems

Cons:

Nothing yet, so far I have nothing but praise for Freetobook and its care team.