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What Is MedTrainer?

As a leading healthcare compliance company specializing in compliance monitoring software, MedTrainer can help your firm better manage the many complexities of a healthcare compliance program, including safety plans, policy management, SDS management, and much more.

With MedTrainer, your organization will have the tools necessary to effectively and efficiently manage your staff and facility’s overall adherence to all applicable state, federal, and agency standards.

Who Uses MedTrainer?

MedTrainer is designed for Medical Groups, Specialty Practices, Community Health Centers, Surgery Centers, Extended Care, Hospitals, and more.

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Reviews of MedTrainer

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
4.4
Features
4.1
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ashlie
Ashlie
Nurse Administrator in US
Verified LinkedIn User
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Efficiency Improvement

5.0 4 years ago

Comments: Risk management has been more organized. I also utilize the organization functionality to perform my own credentialing. I used to have an excel document where every medical staff member had their credential expiration date listed and I had to manually keep up with this. With Medtrainer, I am able to run a report as often as I would like and the credentials that are valid, expiring, or expired will populate in an excel document. My staff love that the program can be accessed from anywhere, including their mobile device. My learning compliance has increased since implementing the system.

Pros:

Medtrainer has endless functionality that can enhance many areas of ones practice. I personally do not utilize the program to its fullest potential, but what I do use the program for has saved my valuable time and helped me stay better organized. I love the incident reporting component. My staff are able to complete incident reports easily and they are more timely then on paper. Enforcing time restrictions for incident reporting is also easier.

Cons:

There are some attributes that are not user friendly and you have to either know for sure how to access the functions as opposed to "figuring it out". Thankfully, the support line is very knowledgeable and they are able to explain how to do something quickly and easily. Assigning the learning courses can be challenging and re-assigning courses is not user friendly.

Stephanie
Training Director in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Best Decision

4.0 4 years ago

Comments: We have better reports, the ability to track internal and external transcripts within one platform; minimizing paper forms to file and manually track in spreadsheets. We were able to import clinical competency forms, policies, procedures and other important documents employees acknowledge. This has been very helpful with regulatory accreditations. Reports are quick and painless compared to other learning management systems.

Pros:

The admin, super admin and end-user functionalities are easy to use. The software allows our organization to store and track various content while minimizing paper documents and maintain version control. This ranges from competencies, policies, procedures, basic life support, and mandatory reporter training. We are evaluating other internal processes to maximize the software, reduce manual labor and re-work. We have the best customer support from our account manager, [SENSITIVE CONTENT HIDDEN], who always responds in a timely manner. He truly makes us feel like we are his only customer.

Cons:

The 3 week time frame for customized courses.

Verified Reviewer
Verified LinkedIn User
Medical Practice, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Not the greatest learning tool

3.0 5 years ago

Comments: Good luck with this one, I hope you have better luck then I have had with it!

Pros:

I have been in the medical education system for along time and have had to use this throughout my training. It does allow for a wide range of options for teaching the student, but overall it is frustrating and annoying to use. There has been okay customer support, but it overall doesn’t match some of the other options out there!

Cons:

It is hard to use and is very figity. It has several glitches and is not user friendly at all. It takes a big learning curve and overall is just not worth the time. It is affordable though, which is a positive.

MedTrainer Response

5 years ago

Thank you for leaving us a review, and we're sorry you didn't have such a great experience. We're constantly improving our system to meet the needs of many types of offices and organizations. We always welcome comments and suggestions to help us better improve our platform, and feel free to email us at [email protected] to let us know how we could improve your experience in the future. We offer training and live assistance to our customers when they need help. Thank you again.

Monique
HR Coordinator in US
Medical Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

MedTrainer Review

4.0 4 years ago

Pros:

Reminder emails and ability to change frequency of them. Tracking of Transcripts and Contracts.

Cons:

The Document and Policy Binder is messy. Might be my fault though.

Beth Ann
Administrator in US
Medical Practice, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Medtrainer - education for staff and physicians

5.0 4 years ago

Comments: Medtrainer is the best thing created since sliced bread!!!

Pros:

Medtrainer is the easiest, most user friendly application that I have used to assign required education to staff and physicians. The reporting feature is excellent and it's very simple to retrieve data from. Medtrainer's customer support team far exceeds any of my expectations. I have recommended Medtrainer to other business and will continue to do so in the future.

Cons:

I have not found anything that I would change in the software so far. They have continued to add new features since I have started using Medtrainer.