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What Is Equifax?

Equifax is a cloud-based compliance solution that helps businesses track customer credit scores, monitor identity thefts, generate reports, and more.

Who Uses Equifax?

Commercial Real Estate Specialist, Commercial Real Estate Analyst, Asset Manager, Property Portfolio Manager

Equifax Software - Equifax sign up

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Reviews of Equifax

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.0
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
67%
4
17%
3
17%
Heather
Heather
Administrative Assistant and Billing Specialist in US
Verified LinkedIn User
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

In all actuality Equifax is a wonderful software program with more uses than just credit checks

5.0 3 months ago

Comments: Maximizing the use of Equifax's capabilities while handling the associated complications is perhaps how I would describe my experience. Being able to assist patients in getting the finance they want and need for dental care can be quite fulfilling.

Pros:

Equifax offers individualized financing options that are suited to each patient's needs, in which more patients agreed to dental treatment, and in return, office production increased.

Cons:

Have had some difficulties in reaching support representatives and getting timely responses. This can be frustrating for us as employees who need immediate assistance to help with patient care.

Uriah
Uriah
Airport Planner in US
Verified LinkedIn User
Airlines/Aviation, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best PDF Editor and Compiler

5.0 4 years ago

Comments: Overall CutePDF is the most user-friendly and efficient pdf editor and Compiler I've ever used. I don't use anything else.

Pros:

When I need to compile numerous pdf's together, cutepdf is my daily go to. I'm able to delete pages, replace Pages, insert pages and text and everything else necessary to our together professional quality PDF'S.

Cons:

I love cutepdf and I have no complaints. The only thing I could suggest is an updated user interface and dark mode to reduce blue light intake for users.

Harmony
Director in US
Religious Institutions, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Equifax review

3.0 4 years ago

Comments: I am able to check my credit report. I have to jump through some security hoops to do it but. It can be done.

Pros:

I like the fact that you are able to monitor your credit report in order to make sure that there has been no fraudulent activity bern taking place.

Cons:

The thing I like least is the fact that it it a pain in the backside to set up. One has to have a ton of patience in the set up process.

Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great hiring tool

5.0 5 years ago

Pros:

Our company started using this software around 2 years ago, like anything new I was a little hesitant about this new software but it's going on 2 years since we have been using it and it's simple to use and it helps us to on board teammates from anywhere.

Cons:

What I don't like about it is that it goes down often and usually when we need it the most, it doesn't take too long to come back online but it can be a hassle when you have teammates to on board and no time to waste.

Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Equifax

5.0 5 years ago

Pros:

What I like to most about the software is easy to use and understand also ability to review document is easy .

Cons:

What did i like the least nothing i did not like once i was able learn the software . Which it was simple and easy to use

Alicia
Business Owner in Canada
Consumer Goods, Self Employed
Used the Software for: 2+ years
Reviewer Source

Reliable Compliance and Credit Reporter

5.0 2 years ago

Comments: Our company uses this tool for fraud investigations and it works really well

Pros:

Easily find information regarding spousal, bank accounts, address, employment history, loans, and credit checks for all your business needs. It is easy to understand how to navigate the front end

Cons:

It feels slow when inputting the data, the system is old school but it works. The back end was annoying to set up.

Stephanie
Stephanie
Human Resources Manager in US
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Saves time

5.0 5 years ago

Comments: I am pretty impressed with the system and use it for any unemployment claims that are assigned to my locations. Its easy to assign to someone else if change in personnel and the reports are valuable to our corporate office.

Pros:

I like that I can process my unemployment claims and upload documents online instead of mailing in information and the reporting of how our company is doing with claims wins vs losses.

Cons:

Takes longer than normal to defend a claim with as many questions that are asked, but they are thorough.

Verified Reviewer
Verified LinkedIn User
Biotechnology, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Reliable credit report software

4.0 3 years ago

Comments: Overall, the software provides an accurate credit report and is easily accessible.

Pros:

It provides a credit report for consumers as well as businesses who need to do a credit check.

Cons:

It is one of many credit report softwares available and has features that are similar to the others.

Chris
Director of Operations in US
Professional Training & Coaching, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Equifax for You

5.0 3 years ago

Comments: This software has helped with productivity and understanding with my employees.

Pros:

Software was extremely easy to install on our system and seems to be user friendly with options to pick from.

Cons:

We did struggle a little bit with integration with other software. Otherwise no other real problems or dislikes.

Equifax Response

3 years ago

Thank you Chris! We are tirelessly working to improve our product. We're happy to know it's working for you and thank you for your feedback.

Sokol
CEO in US
Translation & Localization, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Useful software

4.0 3 years ago

Pros:

I like the fact the software is user friendly

Cons:

They need to improve the quality of customer service

Jesse
Independent Contractor in US
Food & Beverages, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Easy Access To Your Credit

5.0 3 years ago

Pros:

I like how user friendly Equifax is for people to use. It is pretty clear when trying to read your credit report and if there are any issues its handled quickly.

Cons:

Sometimes it can be hard to find different things on the website, especially if you are trying to find things on your report.

Jason
Owner in US
Construction Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Does what it says it Does

3.0 4 years ago

Pros:

Easy to make sure everything is the way it is spose to be. No late payments and credit stays were it needs to.

Cons:

I dont think i have a negative about it other than at times it can be trying to make your way through the steps.