--- description: Get detailed information about JumpCloud usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [AI Governance Tools](/directory/34831/ai-governance-tools/software) > [JumpCloud](/software/175092/jumpcloud-daas) # JumpCloud Canonical: https://www.capterra.co.il/software/175092/jumpcloud-daas Page: 1 / 13\ Next: [Next page](https://www.capterra.co.il/software/175092/jumpcloud-daas?page=2) > The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management. > > Verdict: Rated **4.6/5** by 293 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JumpCloud? JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 293 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland and 6 more ## Features - Access Management - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - Application Management - Application Security - Approval Process Control - Asset Tracking Software - Authentication Software - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Chat/Messaging - Collaboration Tools - Compliance Management - Compliance Tracking - Credential Management - Data Security - Deployment Management - Endpoint Management - For MSPs - IT Reporting - IT, Server & Network Monitoring Software - Issue Management - Log Management Software - Monitoring - Multi-Factor Authentication Software - Multi-Language - Network Wide Management - Patch Management Software - Policy Creation - Policy Management Software - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing Software - Security Management - Service Level Agreement (SLA) Management - Single Sign On Software - Software Management - Task Management Software - Third-Party Integrations - Threat Response - Unattended Access - User Session Management - VPN Software ... and 45 more features ## Integrations (7 total) - Dropbox - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [AI Governance Tools](https://www.capterra.co.il/directory/34831/ai-governance-tools/software) ## Related Categories - [AI Governance Tools](https://www.capterra.co.il/directory/34831/ai-governance-tools/software) - [Mobile Device Management Software](https://www.capterra.co.il/directory/30584/mobile-device-management/software) - [Unified Endpoint Management (UEM) Software](https://www.capterra.co.il/directory/32835/unified-endpoint-management/software) - [MSP Software](https://www.capterra.co.il/directory/30921/msp/software) - [IT Management Software](https://www.capterra.co.il/directory/10001/it-management/software) ## Alternatives 1. [NinjaOne](https://www.capterra.co.il/software/165889/ninjaone) — 4.7/5 (296 reviews) 2. [ManageEngine Endpoint Central](https://www.capterra.co.il/software/170018/manageengine-desktop-central) — 4.6/5 (1822 reviews) 3. [Iru](https://www.capterra.co.il/software/181954/Iru) — 4.9/5 (490 reviews) 4. [Rippling](https://www.capterra.co.il/software/172127/rippling) — 4.9/5 (4860 reviews) 5. [Action1](https://www.capterra.co.il/software/180609/action1-rmm) — 4.9/5 (238 reviews) ## Reviews ### "Good multi OS devices manager" — 5.0/5 > **Dima** | *11 December 2025* | Airlines/Aviation | Recommendation rating: 8.0/10 > > **Pros**: You can manage most OS from it, Windows, Linux ad mac from a single system. With features being added and improved from time to time. > > **Cons**: You do need to prepare suitable policies and "commands" per OS. sometimes its not that easy to find what you need (documentation usually helps here) > > Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update manager, have yet to try that one. ----- ### "A good a solid product, at a bargain price" — 5.0/5 > **Daniel** | *10 December 2025* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Commands (scripts) are robust. MDM configuration is quite easy. SSO is configured pretty much easily. PowerShell module is really good for automation. > > **Cons**: Lack of dynamic groups depth. Mainly for device groups. No option to exclude groups/devices from a policy/command Basic conditional access. > > Very solid. We manage Mac and Windows and users we are very satisfied. Support agent are well trained and even help with complex issues that I wouldn't them to. ----- ### "JC feedback" — 3.0/5 > **Ori** | *15 April 2026* | Computer & Network Security | Recommendation rating: 6.0/10 > > **Pros**: straightforward, easy to use. Deploys fast and gets policies immediately overall happy, but not my first choice > > **Cons**: unable to host its own pkg/msi no environment variables in mobileconfig, e.g: {username}, {email} no DDM support for Apple ----- ### "JumpCloud Pros and Cons" — 5.0/5 > **Deepak** | *26 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Unified IT Infrastructure: It consolidates Single Sign-On (SSO), Multi-Factor Authentication (MFA), cloud LDAP, RADIUS, and Mobile Device Management (MDM) into one centralized platform. Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single console. Serverless IT Footprint: Eliminates the need for on-premises domain controllers, significantly reducing maintenance overhead, patching requirements, and hardware costs. Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a time limit. Streamlined User Lifecycle: The platform simplifies onboarding and offboarding by allowing admins to deploy software backend configurations or drop multi-system access instantly. > > **Cons**: Clunky Admin Interface: Users frequently note that the admin console can be unintuitive at first, featuring a steep learning curve and requiring too many clicks for advanced policy settings. Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data to third-party business intelligence tools. Feature Gating \& Scaling Costs: While lower tiers have transparent pricing, critical advanced features like Zero Trust Conditional Access and SaaS License Management are locked behind their most expensive "Platform Prime" tier. Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is completely deleted. Limited Niche Capabilities: Some components, like the built-in password manager, rely on inconsistent browser add-ons that users find less robust than dedicated alternatives. It also lacks native network printer management. ----- ### "Love the product, love the support\!" — 5.0/5 > **Lindsay** | *26 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I love the wide variety of features available as well as the top-tier support we receive through our partnership. Our customers highly appreciate the JumpCloud team's responsiveness and guidance, which ensures everything is set up correctly and thoroughly tested before deploying new features to their organizations. > > **Cons**: There are a few features I would love to see added—such as an app catalog for optional VPP apps—but the JumpCloud team is always incredibly transparent about what is and isn't on their roadmap, which goes a long way. > > I have had a fantastic experience with JumpCloud. As a CSM, I rely heavily on their support when rolling out new-to-us features, and their team is always willing to hop on a call with my customers to help us work through any questions or technical hurdles. 10/10\! ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.il/software/175092/jumpcloud-daas?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/175092/jumpcloud-daas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data