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What Is Zoho Mail?

Zoho Mail is an integrated email suite for modern enterprises, complete with Calendar, Notes, Tasks, Contacts, and Bookmarks. With over 15 million satisfied users and a decade of experience as a business email provider, we’re equipped to sail through any challenge unique to an enterprise—protection and privacy for large volumes of data, user accounts management, complex workflows, and scalability. Enjoy hassle-free implementation and quick migration from any other email service provider.

Who Uses Zoho Mail?

Freelancers, small, medium and large businesses/enterprises

Zoho Mail Software - Zoho Mail All-in-one view
Zoho Mail Software - Zoho Calendar
Zoho Mail Software - Chat
Zoho Mail Software - Collaboration
Zoho Mail Software - Zoho Mail Tasks

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Reviews of Zoho Mail

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Christopher
Christopher
Computer technician in Canada
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

The best professional email service to start

5.0 last year

Comments: Very good, first setup was very easy because they have instructions for most domain registrars in their help pages.

Pros:

Their free plan is the best way to start with a professionnal email.

Cons:

Since the professionnal email is hosted on Zoho, it can't be used in android apps like Gmail. However their Zoho Mail app for android works great and I really like it.

Rahul
Assitant Manager - Digital Marketing in India
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Effortless Email Migration from Rediff Mail to Zoho Mail comes with native beautifully designed Mobile App

4.0 4 months ago

Comments: Managing organizational email has become a breeze with Zoho Mail's centralized Admin console. I can confidently say that Zoho Mail is one of the best email service providers.

Pros:

When I joined my organization, we were using Rediff mail, which had many security issues and didn't have native mobile access. So, we decided to move from Rediff mail. The whole process to Zoho Mail was seamless. Domain customization setup was extremely easy with no data loss. additionally, my team can use their email on their smartphone.

Cons:

Some of the more advanced functionalities are only available in the higher-tier plans for which you have to spend more. However, the basic features of the Mail Lite Plan of Zohomail still provide everything you need for effective communication and management.

Insoo
CTO in South Korea
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

My go-to email hosting service

5.0 2 months ago New

Comments: Looks very professional but still very easy to setup and use.

Pros:

Very intuitive and easy to setup my 1st corporate email account. And its free-tier is only available for web-based UI, but still wonderful!

Cons:

By now, nothing to complain. If IMAP/POP is available for the free-tier, it would be perfect.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A reasonable email client

3.0 11 months ago

Pros:

Zoho functions well at its core, it fulfills the minimums for whats required.

Cons:

Very difficult to setup with external softwares, they are focused on keeping you within their own ecosystem, CRM etc. This is paywalled and a detriment to their product.

Frank
OPS Director in Mexico
Telecommunications, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Stop looking elsewhere, start growing today!

5.0 3 months ago

Comments: I use it on various domains. Helps me stay on top of my game and my business grows thanks to Zoho Mail.

Pros:

Easy to set up, manually or through their wizards: you´ve got this!

Cons:

Honestly, I have not 1 single complaint.

Geoff
CEO in South Africa
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent business-level control of Email

5.0 4 months ago

Pros:

Easy full control of all accounts. Great Security features.

Cons:

Nothing really. A Linux app would be nice.

Manjula
Lead Developer in Sri Lanka
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great email service

5.0 3 months ago

Pros:

great email service. wish I have more free space as we are small business cannot afford a paying packages.

Cons:

web interface getting slow sometimes. otherwise no issue.

Shunmuganathan
Proprietor in India
Consumer Goods, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Dependable email hosting

5.0 4 months ago

Comments: Great. Long time back, (15 years) I used Zoho mail for a friend. That time itself, they provided free service with best options

Pros:

a honest email service. dependable service

Cons:

All seems good. Now only started using.

Christine
writer in Australia
Writing & Editing, Self Employed
Used the Software for: 1+ year
Reviewer Source

great service

5.0 2 months ago New

Comments: great service thank you, zoho email service

Pros:

great service and well set out, Thank you

Cons:

Not having issues corrected because I am not a premium client

Aslam
CO-FOUNDER in United Arab Emirates
Information Technology & Services, Self Employed
Used the Software for: Free Trial
Reviewer Source

New user feedback

5.0 2 months ago New

Comments: It was overall good experience. I would highly recommend using for small business running with less budget.

Pros:

Free trial for small business. Easy to setup and access.

Cons:

If at least for one-month IMPA/POP are given for trial, it will help to decide good to go will of users.

Truong
Researcher in Vietnam
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

It;s good and worthy using Zoho Mail

5.0 5 months ago

Comments: It's a bit challenging at first, then things go smoothly, when I het used to with the system.

Pros:

Visually- convenient tracking emails with three columns

Cons:

The email and administrative functions (mail-admin and domain management) are not in the same interface, I have to browse two websites. I was confused setting up domain. More on-site instructions (while setting up email) be provided to user, for example, when I log-in Zoho the first time with my own domain email, it instructs me something like "a password has been sent to your email for your login". I could not log-in because I have terminated my email service before.

Adeniran
I.T Administrator in Nigeria
Outsourcing/Offshoring, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

My Experience With Zoho

5.0 6 months ago

Pros:

The integration and ease of use, bringing in my other team as an administrator, and managing their workspace from my admin console, I'd say, are top-notch, whereby I could assign passwords and others to my team.

Cons:

Currently, Zoho has been meeting my email security and management needs, and their is nothing not to love about it.

Ruben
Owner in Canada
Real Estate, Self Employed
Used the Software for: 1+ year
Reviewer Source

Its a mailbox, it does the job

3.0 7 months ago

Comments: It's okay. I don't especially love the program and to be honest, I'm so used to the google mail and intuitiveness of the application that it just becomes second nature to me.

Pros:

I honestly think that most mailbox apps are similar. I went from using an older system to this, and to be honest, it's very similar.

Cons:

I feel like most mailbox programs are similar in style. Nothing exciting, some work better than others. This one seems to be fine.

Vlad
Head of Digital in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Zoho has played a huge part in my business ventures for the past 4 years.

5.0 last year

Comments: Amazing

Pros:

I have built 5 companies in the past 4 years. For each one, I have used Zoho and have utilised different products including Mail, Inventory Manager, the HR platform and more. It is amazing how seamless the intergration between these products is and how user friendly the platform is, providing what seems like hundreds of different products. Although I have a technical background, many of my employees do not and yet they can manage customising and setting up new domains fine. Zoho will always have my heart!

Cons:

Nothing really, at points it might be frustrating when I make mistakes in integration setups, but this is on me haha.

Verified Reviewer
Verified LinkedIn User
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best Free Company Email Software

5.0 last year

Comments: I highly recommend this software. Its easy to use and has all the features of a top rate email software even with the free version.

Pros:

It always for easy management of company team email accounts

Cons:

Storage is limited in the free version. I am not sure if there is a feature to backup emails off the zoho server which would be an excellent solution to this issue.

Matthew
Consultant in US
Telecommunications, Self Employed
Used the Software for: 1+ year
Reviewer Source

Cost-effective email domain provider with loads of features and third-party integrations

4.0 5 months ago

Comments: I have used Zoho Mail for over two years as an email domain provider for my part-time IT consulting business. After paying only 16 dollars a year for an email domain, I expected an inferior product. After months of continuous use, I realized I was getting a bargain. Their platform is quite robust, considering you are given many integration options, both white-label and third-party.

Pros:

I am fond of the simplicity of the user interface, and how easy it is to navigate all the features and functionality of the platform such as creating and reading emails, syncing events to your calendar, and accessing the host of white-label features and third-party integrations that allow you to sync it with your other business systems like Google Workspace or Microsoft 365. The $16 annual price tag for a starter account is a wise choice in today's marketplace, making it perfect for any budget-conscious entrepreneur looking for a quality email domain provider that can also be coupled with a robust and cost-effective CRM.

Cons:

I couldn't find any drawbacks for my particular use case, only it would be nice to see some visual or functional updates in the future. The GUI, although easy to navigate, is not visually appealing.

Noah
Noah
Owner in New Zealand
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 1+ year
Reviewer Source

Favourite Email Client

5.0 9 months ago

Pros:

I like that I can set up businesses with 5 free domains at no expense to myself.

Cons:

I don't like the layout the most and how when I use it on my laptop screen and have multiple tabs open it cuts even the first one off.

Liezel Jane
Finance Officer in Philippines
Consumer Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Zoho Mail Review

5.0 10 months ago

Comments: User-Friendly Interface. Can set reminders to follow up on emails that require further action or attention

Pros:

I find it intuitive to navigate. Appreciate the responsiveness and helpfulness of the support team in addressing their queries and issues.

Cons:

Still figuring out Cons. I am a new user

Palitha
Managing Director in Sri Lanka
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Review from Geospatial Lanka

5.0 3 months ago

Comments: Zho Mail is a good package which meets almost all communication the needs of a comapny

Pros:

Easy to use and the variety of options given

Cons:

Nothing. It looks perfect to me as I have been using Zoho Mail for years now.

Victoria
Victoria
Chief Risk Officer in US
Verified LinkedIn User
Pharmaceuticals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Excellent mail management tool.

5.0 last year

Comments: I have been using Zoho Mail for a long time because it provides me with an excellent service for managing my emails.It allows me to keep my inbox free of unwanted emails with a fast and powerful detection system.It also provides me with antivirus protection that helps me eliminate any threats that may exist.It helps me manage my emails better by allowing me to share them in a real-time chat conversation.

Pros:

It is a tool that helps me get organized and allows me to work directly with other people.With its integrated calendar, it allows me to manage and schedule appointments, work meetings and important events.The undo function is very useful, it allows me to recover emails sent by mistake.It provides filters to store emails in specific folders to make them easier to find.

Cons:

In the years that I have been using Zoho Mail, it has not caused me any problems, it has always worked very well with all its available features.

Wesley
Owner in Canada
Information Technology & Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Zoho Mail Seems Great So Far

5.0 11 months ago

Pros:

I just signed up, which was very easy and straight forward. They offer 2FA, which some of the alternatives don't. They also provide macOS and iOS apps, which is very nice for a change. I also like how they offer a free service for a single domain so that you can test their service out. This free offering might even be enough for some people, possibly myself included!

Cons:

Nothing yet, the service seems to have everything I need.

Georgios
Engineer in Greece
Maritime, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Zoho mail friendly for every user.

5.0 10 months ago

Comments: Zoho mail is very useful I suggest it for business.
Value for money if they can fix a little bit the customer support it will be a top mail app.

Pros:

The most important elements of Zoho Mail are its security, combination with cloud storage, and extensive variety of highlights accessible. It coordinates well with outlook and cell phones.

Cons:

Poor customer support Very rare reply to my requests and if they reply is with very big delay.

Wagner Correa
Wagner Correa
CEO in Brazil
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Perfect soluction for Startups

5.0 10 months ago

Pros:

Professional tool, low cost, easy administration, high security.

Cons:

I can't find anything that I didn't like.

Christopher
Owner in US
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great for global and small/entry level businesses.

5.0 last year

Comments: Zoho Mail has a wide range of tools that gives small business owners control of day-to-day processes. It has made starting a business more understandable and provides the level of organization needed. I love how Zoho Mail wants to see its business users succeed and that's great motivation to use the platform more!

Pros:

I found that this emailing system is fluid enough to work as personal and business.

Cons:

Continue to improve on the spam filters and email management system.

Karis
Assistant Human Resources Officer in Algeria
Human Resources (HR) Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Zoho The Promising Mail !

5.0 last year

Comments: My experience was excellent with Zoho in providing classic mail services for exchanging messages and using it in the field of work. I think it deserves five stars

Pros:

What I like about this mail is that it is easy to use, whether in private or work, as it allowed me to access several features

Cons:

Nothing , Zoho Mail is good in his field