Skipio

It is a great way to communicate with customers!

Comments: It is a great way to communicate easily with customers.

Pros:

Skipio is a great way for us to communicate with customers via SMS. It is easy to use and has been a reliable program for us.

Cons:

The program does not interface with our POS system, so all contacts must be added manually. It would safe time if it integrated.

Great communication tool for companies

Comments: It was a positive experience and company. The resource is a time saver.

Pros:

The opportunity to schedule and send mass text messages at one time.

Cons:

There are more affordable options. They do have packages available for different company sizes .

Easy to implement

Comments: They’ve been good to use and easy to implement for our team

Pros:

It was easy to implement and is cheap to use. They have unlimited 1:1 texting which is a nice option

Cons:

They don’t follow TCPA regulations, which opens you up to big law suits if anything has any sort of marketing related content

Very Customizable

Comments: I liked using Skipio for automation in my business. The initial draw was that there’s an integration with my back office software but when diving in deeper, it’s clear that it’s a powerful tool. Skipio works great when you have similar customer touch points that repeat on a schedule.

Pros:

I like the customization options available in the app.

Cons:

It can be a little manual when setting up campaigns.

Great service

Comments: Automation is great, having a 10 digit number is good.

Pros:

Very convenient and works just like a regular cell

Cons:

reminder options is broken for some reason

Communicating to the masses without losing the personal touch

Comments: Biggest benefit of skipio is the time saved and the personal touch I have been able to create with my clients. It saves hours of work!

Pros:

I love that I can schedule text messages, create campaigns for excellent customer service and follow up, & that I can schedule one message to go out to my entire client base to quickly and efficiently let them know about information pertinent to them.

Cons:

I wish we could create customizable forms to collect data and information instead of having to reroute them to a Google form. I also wish when doing a keyword, there was a way to create an immediate response instead of having to wait a minute until the message reply goes through.

Gym Owner Must Have

Comments: The business problem we are solving with Skipio is a lack of follow up with prospects coming to our gym and keeping them here.

Pros:

Skipio is awesome for making keeping in touch with clients so much easier! It is so great to be able to create custom automated messages that go to your clients rather than system generated messages. It gives a nice personal feel. When prospects come into the gym it's a great way to follow up with them and let them know they're important to you!

Cons:

We truly have no complaints, Skipio has made our business run so much smoother. We have seen a drastic improvement in gym attendance and responses.

SMS marketing made easy with Skipio

Pros:

Skipio's automated text messaging and two way interactive communcation infrastructure is really exceptional and useful for our relations with customer base.

Cons:

Skipio's not having a direct integration with Salesforce is a serios missing point that we feel in our operations.

Straightforward Text CRM Platform with great features

Pros:

The ability to integrate with marketing CRMs and utilize for sales

Cons:

Doesn't integrate natively with Salesforce

Great for Fitness Studios

Comments: I would recommend for any owner of a small fitness studio.

Pros:

Skipio is a great way to communicate with clients outside of typical office hours.

Cons:

Clients were not always sure how to respond to our messages on Skipio.