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What Is Smartwebs?

Smartwebs is your all-in-one platform to help you manage your HOA communities with tools that automate accounting, violations, work orders, and more.

Our cloud-based software lets you wave goodbye to busy manual work and hello to automated workflows and triggers. You no longer have to use multiple solutions to manage your communities.

With our Apple & Android apps, you can quickly and easily process violations, work orders, and view architecturals on the go.

Who Uses Smartwebs?

Community Association Management Companies

Smartwebs Software - 1
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Smartwebs Software - 5

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Reviews of Smartwebs

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

The best property management software on the market!

5.0 2 years ago

Pros:

Smartwebs made customized implementation and training for our community associations a breeze. We expected a learning curve with switching from our old management systems, but it really was so simple with very little pushback from our managers. When questions or concerns did arise, they were lightning fast to respond. They are continuously improving software features and implementations. We didn't know it could get any better! I would recommend Smartwebs to any association whether you are managing with spreadsheets or another HOA management software.

Cons:

A training portal with recorded videos would be a great addition, however not necessary as the walk-through training was enough for us.

Jordan
Compliance Supervisor in US
Management Consulting, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Smartwebs Overview

4.0 3 years ago

Comments: Smartwebs is a great service provider, moderately easy to use, great automation, has improved the speed at which we can do our jobs and the level of service we can provide as a management company. Great customer service and product that continues to evolve and improve with time.

Pros:

Product is easy to use and automates the process seamlessly for the most part. Mostly easy to use. Developer team actually listens to us about improvements that can be made and tries to implement when they can.

Cons:

Integration with our VMS system wasn't easy at first and there are still bugs that need to be worked out from time to time. Some features of the software are cumbersome to use, not always user friendly, sometimes multiple ways to get to the same feature, which can make the process confusing. Cannot mass update the call to action text for a particular violation category across all associations. The system seems to have down time a day or so every few months which can prevent us from getting our work done for an entire day or more. doesn't always sync properly to our VMS system. Most of the time things are consistent, though.

Gary
Manager in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Smartwebs beats the competition

5.0 4 weeks ago New

Comments: Still new to the software but the interaction to date has been great and the software was recommended by all of the referrals referred by Smartwebs, our bank and a outside consulting company specializing in HOA's.

Pros:

Ease of use, user friendly and homeowner friendly portals.

Cons:

Have not determined any negatives at this point other than Smartwebs does not have voting capabilities at this time.

Erin
Community Relations Coordinator in US
Management Consulting, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

SmartWebs and VMS Communication

3.0 3 years ago

Comments: SmartWebs is great if there are no glitches. Simple things such as correcting language in VMS seems like an unnecessary step. It can be frustrating. But - when all goes well, it goes really well! It's much more efficient to process violations and download a PDF to print from that instead of individually from VMS.

Pros:

SmartWebs makes processing multiple violations easy. As an example, on specific days our inspector checks for recycling and trash receptacles that have been left out. Our community is large - over 2,500 units - and there are times that we issue a large quantity of violations. SmartWebs processes all the violations with ease and we can download the PDF to process and print. An attached photo printed with each violation is extremely helpful too!

Cons:

The communication between VMS and SmartWebs seems a bit off. In sticking with the trash & recycling example, I find that there is a lot of toggling between SmartWebs and VMS to make sure the language matches on the violation we sent to the homeowner. SmartWebs has the tendency to auto-load the text of how the violation reads in a resolution - quite lengthy. In cases like that, we need to cut and paste language into VMS to simple say, "Please keep your trash/recycling receptacles out of sight," or something similar. When there are several violations, that can be time consuming.

Saint
Director in Uganda
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Smart Web- affordable web hosting and reseller

5.0 4 months ago

Comments: So far, Smart web helped us to host and manage several websites for our clients who come from different fields of work.

Pros:

It provides affordable web hosting and reseller packages for clients

Cons:

Most of these affordable web hosting packages offer limited website storage and size of contents that can be hosted on the website.