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Smartwebs
What Is Smartwebs?
Smartwebs is your all-in-one platform to help you manage your HOA communities with tools that automate accounting, violations, work orders, and more.
Our cloud-based software lets you wave goodbye to busy manual work and hello to automated workflows and triggers. You no longer have to use multiple solutions to manage your communities.
With our Apple & Android apps, you can quickly and easily process violations, work orders, and view architecturals on the go.
Who Uses Smartwebs?
Community Association Management Companies
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Reviews of Smartwebs
The best property management software on the market!
Pros:
Smartwebs made customized implementation and training for our community associations a breeze. We expected a learning curve with switching from our old management systems, but it really was so simple with very little pushback from our managers. When questions or concerns did arise, they were lightning fast to respond. They are continuously improving software features and implementations. We didn't know it could get any better! I would recommend Smartwebs to any association whether you are managing with spreadsheets or another HOA management software.
Cons:
A training portal with recorded videos would be a great addition, however not necessary as the walk-through training was enough for us.
Highly Recommended!
Comments: Overall everything has been awesome! Very easy program to learn quickly.
Pros:
This software is best for organization. The residents can monitor their accounts in demand and management can have l information stored in one database! Super Effective!
Cons:
The software is extremely picky and causes a lot of unnecessary emails between the management and residents. Example- the system won’t pick up Lane vs Ln
Could be fantastic!
Comments: It's a great program, but can be cumbersome with the features not being utilized at full potential.
Pros:
I like that it's easy to run reports and this it has a offline version. The reception in our area is poor. I also love the touch free mailing, that has been a huge timesaver!
Cons:
The houses are never in the correct spots and we have been told the only way to reset them is to manually move them. We are in East Mesa and some of the homes end up in buckeye. Then we have to manually move them from there and place them to where they are supposed to live. The offline version used to also have tracking, but that never works properly. When escalating to the fourth notice, it skips to the 5th. I then have to manually change that to 4th when I move them to be processed. We also have different fines for different violations, so we also have to manually change that.
There is no better way!!!
Comments: My overall experience has been wonderful!
Pros:
This is a great program to track violations in the community management field. Makes it super easy to use a and track. There is no other program I would suggest.
Cons:
The set up takes awhile, and doing the back end work is time consuming but totally worth it.
Smartwebs is Amazing!
Comments: We have had an amazing experience!
Pros:
This software makes compliance inspections so easy and has cut down on our inspection time.
Cons:
There isn't anything we have found that we don't like.
