--- description: Get detailed information about ManageEngine ADSelfService Plus usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ManageEngine ADSelfService Plus Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Remote Work Software](/directory/31855/remote-work/software) > [ManageEngine ADSelfService Plus](/software/172556/adselfservice-plus) # ManageEngine ADSelfService Plus Canonical: https://www.capterra.co.il/software/172556/adselfservice-plus Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/172556/adselfservice-plus?page=2) > ADSelfService Plus is an identity security solution that provides adaptive MFA, one-click SSO, and password self-service capabilities. > > Verdict: Rated **4.6/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ManageEngine ADSelfService Plus? Organizations from any industry (government, healthcare, education, banking, IT, etc.) looking to implement MFA, SSO, or SSPR services in an AD-based IT environment. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 63 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$595.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: ADSelfService Plus is licensed based on the number of domain users. Our product is completely free for 50 domain users. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands and 125 more ## Features - Access Control - Access Controls/Permissions - Access Management - Alerts/Notifications - Application Security - Audit Trail - Compliance Management - Credential Management - Mobile Access - Mobile Authentication - Multi-Factor Authentication Software - Password Database - Password Generator - Password Manager Software - Password Synchronization - Policy Management Software - Reporting/Analytics - Self Service Portal - Single Sign On Software - Two-Factor Authentication - User Management ## Integrations (38 total) - 15Five - ADP Workforce Now - Aha\! - AppDynamics - ArcGIS - Assembla - AssetSonar - Bamboo - BambooHR - BigPanda - Blackboard - Dynamics 365 - Formstack Forms - Freshdesk - Freshservice ... and 23 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Remote Work Software](https://www.capterra.co.il/directory/31855/remote-work/software) ## Related Categories - [Remote Work Software](https://www.capterra.co.il/directory/31855/remote-work/software) - [Password Manager Software](https://www.capterra.co.il/directory/30923/password-management/software) - [Authentication Software](https://www.capterra.co.il/directory/31218/authentication/software) - [Single Sign On Software](https://www.capterra.co.il/directory/31331/single-sign-on/software) - [Self-Service Password Reset (SSPR) Software](https://www.capterra.co.il/directory/32936/self-service-password-reset-%28sspr%29/software) ## Alternatives 1. [ManageEngine AD360](https://www.capterra.co.il/software/1036382/manageengine-ad360) — 4.6/5 (35 reviews) 2. [FastPass SSPR](https://www.capterra.co.il/software/1027472/fastpass) — 4.8/5 (13 reviews) 3. [Rippling](https://www.capterra.co.il/software/172127/rippling) — 4.9/5 (4883 reviews) 4. [Imprivata OneSign](https://www.capterra.co.il/software/131085/onesign-fastpass) — 4.8/5 (20 reviews) 5. [Cisco Duo](https://www.capterra.co.il/software/153202/duo-security) — 4.7/5 (548 reviews) ## Reviews ### "ADSelfService Plus - Password Reset, biggest Pro" — 4.0/5 > **Torie** | *27 August 2026* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: The biggest benefit for us has been the self-service account unlock and password reset functionality. Giving users the ability to handle these issues themselves has helped reduce the number of password reset and account lockout tickets coming into IT, which has made a noticeable difference for our team. > > **Cons**: The support articles can be somewhat difficult to find and sometimes lining up schedules with the support team can also be difficult. > > ADSelfService Plus has worked well for what we need it to do. The platform is fairly straightforward to use, and when we have run into issues, their support team has been easy to reach and generally helpful. We have also had good luck with their support documentation when we need to look something up on our own. ----- ### "Manage Engine ADSelf Service Review" — 4.0/5 > **Landon** | *23 June 2026* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: It was very budget friendly compared to other products. It allows for a lot of customization which is nice. > > **Cons**: With a lot of customization, it can sometimes be buggy and hard to find what you are looking for at times. > > I think it's been a positive experience and we have been using it for desktop logins for a couple of years now. ----- ### "Excellent product for password self-management" — 5.0/5 > **Gerald M.** | *21 September 2026* | Banking | Recommendation rating: 10.0/10 > > **Pros**: User agility \& self-service simplicity: End users can easily reset forgotten passwords or unlock their own accounts in seconds directly from their Windows, macOS, or Linux login screens, mobile app, or web portal—eliminating helpdesk reliance and downtime. Streamlined IT administration: Configuring self-service policies, password complexity rules, and multi-factor authentication (MFA) methods (push notifications, TOTP, SMS) is straightforward and easy for IT administrators to manage at scale. Comprehensive reporting: Built-in audit reports—such as Reset Password Audit, Account Unlock Audit, and Password Expiry Delivery reports—provide instant, actionable visibility into self-service trends and user enrollment status. Simplified incident investigations: Detailed logs tracking reset attempts, client IP addresses, device names, and verification statuses make it quick and transparent to investigate suspicious lockout patterns or security incidents. > > **Cons**: Initial enrollment drive: Getting 100% user adoption and credential registration (MFA setup) across a large workforce requires proactive communication and policy enforcement. Endpoint agent deployment: Deploying and maintaining logon screen agents across varied operating systems or remote VPN users occasionally requires initial troubleshooting and policy testing. Customization limits: While the administrative backend is rich in features, customizing the visual design of the end-user self-service portal and specific notification templates can feel somewhat rigid. > > ManageEngine ADSelfService Plus is a highly efficient identity management solution that delivers immediate value by decentralizing routine password management. Providing employees with a fast, agile way to unlock their accounts and reset passwords independently eliminates up to 80% of routine helpdesk tickets. On the backend, administration is intuitive, and the depth of built-in reporting makes audit preparation and security investigations seamless for IT operations. ----- ### "A Reliable Password Self-Service Solution" — 5.0/5 > **Jasim** | *24 June 2026* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: What I like most about AD Self-Service Plus is its ability to let users securely reset passwords and unlock accounts without contacting the IT helpdesk, which significantly reduces the support team's workload. It also helps to enforce strong password policies while the user resets their password and sends the expiry notification to the users when their password is about to expire. > > **Cons**: One limitation I noticed is that when adding a domain, AD Self-Service Plus requires the domain controller hostname rather than allowing the use of a domain controller IP address. This can cause configuration issues in environments where DNS is misconfigured, or hostname resolution from the AD Self-Service Plus server is not working correctly. > > My experience with AD Self-Service Plus is positive. The product is easy to deploy, offers effective self-service password reset, MFA, and account unlock features, and helps to reduce the IT helpdesk team's workload significantly, which also improves user productivity. ----- ### "Efficient Self-Service Password Management with Strong Security Controls" — 5.0/5 > **Shyam** | *24 June 2026* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: What I like most is its ease of use combined with strong security features. The self-service password reset and account unlock capabilities significantly reduce helpdesk dependency while maintaining a smooth user experience. Particularly beneficial features include: Multi-Factor Authentication (MFA): Flexible options like OTP, push notifications, and biometrics enhance security across endpoints and remote access. User-friendly self-service portal: Simple interface ensures quick adoption across users without training overhead. Password policy enforcement: Seamless integration with AD ensures users follow compliance requirements. SSO integration: Provides a consistent authentication experience across multiple enterprise applications. Audit and reporting: Detailed logs help meet audit and regulatory requirements. > > **Cons**: At times, the initial setup and configuration can be complex, especially when integrating MFA, SSO, and multiple applications. Also, UI customisation and advanced reporting flexibility could be improved to better align with enterprise-specific requirements. > > Overall, our experience with ManageEngine ADSelfService Plus has been very positive. It has significantly improved operational efficiency by reducing password-related tickets and empowering users with self-service capabilities, leading to faster issue resolution and better productivity. The solution provides a strong balance between security and user experience, with features like MFA, SSO, and audit reporting helping us meet compliance requirements while maintaining ease of use. Despite some minor challenges in initial setup and customisation, it has proven to be a reliable and valuable tool for identity and access management in an enterprise environment. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/172556/adselfservice-plus?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/172556/adselfservice-plus) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data