--- description: Get detailed information about Sunwave usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sunwave Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Psychiatry Electronic Medical Records Software](/directory/32510/mental-health-ehr-software/software) > [Sunwave](/software/172475/sunwave) # Sunwave Canonical: https://www.capterra.co.il/software/172475/sunwave Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/172475/sunwave?page=2) > Sunwave Health is a platform offering EMR, CRM, revenue management, and telehealth to improve operations and patient outcomes. > > Verdict: Rated **4.4/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sunwave? Behavioral health providers, medication-assisted treatment clinics, substance abuse treatment centers, clinical directors, finance departments, business development teams, admissions staff, and CXOs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 36 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sunwave - **Location**: Delray Beach, US - **Founded**: 2015 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Appointment Scheduling Software - Calendar Management - Charting - Claims Management Software - Client Portal - Clinic Interoperability - Coding Assistance - Confirmations/Reminders - Customizable Templates - Decision Support Software - Document Management Software - E-Prescribing - EMR/EHR - Forms Management - HIPAA Compliant - Initial Assessments - Medical Billing Software - Patient Intake - Patient Portal Software - Patient Records Management - Practice Management - Progress Notes - Reporting & Statistics - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning ## Integrations (8 total) - CTM - CallRail - Five9 - PayPal - Stripe - Twilio - WordPress - authorize.net ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Psychiatry Electronic Medical Records Software](https://www.capterra.co.il/directory/32510/mental-health-ehr-software/software) ## Related Categories - [Psychiatry Electronic Medical Records Software](https://www.capterra.co.il/directory/32510/mental-health-ehr-software/software) - [Mental Health Software](https://www.capterra.co.il/directory/30217/mental-health/software) - [Electronic Medical Records Software](https://www.capterra.co.il/directory/20028/electronic-medical-records/software) - [Substance Abuse EMR Software](https://www.capterra.co.il/directory/32708/substance-abuse-emr/software) - [Therapy Notes Software](https://www.capterra.co.il/directory/32668/therapy-notes/software) ## Alternatives 1. [Carepatron](https://www.capterra.co.il/software/195467/care-patron) — 4.4/5 (859 reviews) 2. [EHRYourWay](https://www.capterra.co.il/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 3. [TheraNest](https://www.capterra.co.il/software/130400/theranest-mental-health) — 4.4/5 (1056 reviews) 4. [SimplePractice](https://www.capterra.co.il/software/130710/simplepractice) — 4.6/5 (2828 reviews) 5. [Valant EHR Suite](https://www.capterra.co.il/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews) ## Reviews ### "The stepper" — 5.0/5 > **Angelique** | *26 February 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I enjoy being able to use bulk signing. Really easy to navigate. > > **Cons**: That sometimes it needs to go down for bug fixes > > I feel its pretty good I enjoy using it. ----- ### "Efficient and Informative" — 4.0/5 > **Spencer** | *27 April 2025* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: Very efficient and informative. Helped the entire process flow smoother, giving me the confidence in making an informed decision. > > **Cons**: User interface could use work. Overall, the process was smooth and informative, however the layout wasn't as clear as I hoped. ----- ### "Absolutely recommended" — 5.0/5 > **Abby** | *24 November 2024* | Alternative Medicine | Recommendation rating: 6.0/10 > > **Pros**: Lightning Step is super easy and convenient technology. It is helpful every time you use it > > **Cons**: I am not able to get a hold of customer service as quick as I’d like > > This technology is very helpful and anyone who who works in mental health would agree ----- ### "Huge Disappointment. Do not recommend." — 2.0/5 > **Innis** | *6 February 2026* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: Lightning Step is less expensive than competitors, though you have to realize you will get what you pay for and need to set realistic expectations. It is not a fancy sports car. It is a '96 Hyundai. > > **Cons**: Our implementation is a disaster, with us being told incorrect/inaccurate information for setup and ongoing use. Customer support is poor, the answers change week to week depending on who you speak to, and base elements in the product don't work. Clinical staff are blind to critical pieces of patient care, management is unable to access key information to successfully run a practice, and revenue cycle is severely hampered because of poor LS setup and mixed messages for support. > > We would not recommend this to anyone. It is a disaster. Based on other positive feedback from a year or more ago, we are assuming that Lightning Step has no resources to appropriately support and maintain its product. Sunwave's purchase of Lightning Step could lead to improvements, but the lack of basic support or any sense of urgency would indicate it plans to simply use LS for parts. ----- ### "Modern looking and easy to use EMR" — 5.0/5 > **Cameron** | *18 October 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: There are so many things. The product is the most modern looking ehr. We love the patient timeline, the LIA AI tool, and their new medications and prescription module. But most of it, the people behind it all. > > **Cons**: There are no concerns with Lightning Step. They've always listened to our feedback and allowed for constructive discussions. > > I would rank the overall experience 5 stars. The sales process was easy and the transition to implementations was smooth. We had a great implementation. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/172475/sunwave?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/172475/sunwave) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data