---
description: Get detailed information about Office24by7 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Office24by7 Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Office24by7](/software/172453/cloud-telephony)

# Office24by7

Canonical: https://www.capterra.co.il/software/172453/cloud-telephony

> All-in-one CRM with unlimited users, built-in cloud telephony \& IVR, omnichannel communication, and no-code automation to scale.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Office24by7?

SMBs and growing enterprises in healthcare, finance, retail, and services that need a scalable all-in-one CRM with calling, automation, and omnichannel engagement.

## About the vendor

- **Company**: Office24by7
- **Founded**: 2011

## Commercial Context

- **Starting Price**: ₹0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Office24by7 is priced to help organizations maximize return on investment by consolidating CRM, cloud telephony, omnichannel communication, and automation into a single platform. By replacing multiple disconnected tools with one unified system, businesses reduce software licensing, integration, and maintenance costs while improving operational efficiency.

Pricing is customized based on each company’s operational scale and functional requirements, allowing teams to grow without increasing software expenses. This makes Office24by7 especially cost-effective for enterprises with large or expanding teams.

Custom plans are designed around industry needs, workflow complexity, and communication volume, ensuring organizations pay only for what they use while gaining measurable productivity improvements. A 15-day free trial enables buyers to evaluate impact on response times, lead conversion, and team performance before making a long-term investment.

This value-driven pricing approach helps businesses control costs, improve collaboration, and achieve sustainable growth with predictable technology spending.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Activity Dashboard
- Agent Interface
- Alerts/Escalation
- Assignment Management
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Campaign Management Software
- Chatbot Software
- Computer Telephony Integration
- Contact Management Software
- Dashboard Software
- Data Import/Export
- Data Security
- Document Storage
- Email Management Software
- Event Triggered Actions
- File Transfer
- Knowledge Base Management
- Lead Management Software
- Lead Qualification
- Mobile Access
- Multiple Scripts
- Phone Key Input
- Pre-recorded Messages
- Quality Management Software
- Queue Management
- Quotes/Estimates
- Recording
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Service Level Agreement (SLA) Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation
- Task Management Software
- Text to Speech
- Voice Mail
- Workflow Management Software
- Workforce Management Software

... and 4 more features

## Integrations (13 total)

- Facebook Business Suite
- Gmail
- Instagram
- Knowlarity
- LinkedIn Marketing Solutions
- LinkedIn for Business
- Plivo
- Salesforce Sales Cloud
- SendGrid
- Twilio
- Vonage Contact Center
- YouTube
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)

## Related Categories

- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.co.il/directory/30231/ivr/software)
- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)
- [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software)
- [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Bitrix24](https://www.capterra.co.il/software/113540/bitrix24) — 4.2/5 (984 reviews)
4. [Zoho Desk](https://www.capterra.co.il/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
5. [CXone Mpower](https://www.capterra.co.il/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/172453/cloud-telephony)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/172453/Cloud-Telephony/> |
| en-AE | <https://www.capterra.ae/software/172453/cloud-telephony> |
| en-AU | <https://www.capterra.com.au/software/172453/cloud-telephony> |
| en-CA | <https://www.capterra.ca/software/172453/cloud-telephony> |
| en-GB | <https://www.capterra.co.uk/software/172453/cloud-telephony> |
| en-IE | <https://www.capterra.ie/software/172453/cloud-telephony> |
| en-IL | <https://www.capterra.co.il/software/172453/cloud-telephony> |
| en-IN | <https://www.capterra.in/software/172453/cloud-telephony> |
| en-NZ | <https://www.capterra.co.nz/software/172453/cloud-telephony> |
| en-SG | <https://www.capterra.com.sg/software/172453/cloud-telephony> |
| en-ZA | <https://www.capterra.co.za/software/172453/cloud-telephony> |

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