--- description: Get detailed information about Health Cloud usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.co.il/software/172299/health-cloud Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/172299/health-cloud?page=2) > Health Cloud is a HIPAA-compliant tool that helps healthcare providers \& payers streamline relationships and personalize patient care. > > Verdict: Rated **4.5/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Health Cloud? It is designed for healthcare providers, payers, public health agencies, and life sciences organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 44 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - Activity Dashboard - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Campaign Management Software - Care Plan Management - Case Management Software - Claims Management Software - Client Portal - Commission Management - Compliance Tracking - Confirmations/Reminders - Contact Management Software - Document Management Software - EMR/EHR - Electronic Data Capture Software - Email Management Software - Expiration Date Management - For Medical Purposes - Forms Management - In-Patient Management - Insurance Policy Management - Inventory Management Software - Inventory Optimization Software - Inventory Tracking - Invoice Management - Lead Management Software - Medical Billing Software - Mobile Access - Multi-Location - Out-Patient Management - Patient Communications - Patient Management Software - Patient Scheduling Software - Physician Management - Pipeline Management - Product Identification - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Reminders - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Scheduling Software - Task Management Software - Third-Party Integrations - Treatment Planning - Workflow Management Software ... and 28 more features ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.capterra.co.il/directory/30976/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.capterra.co.il/directory/30976/healthcare-crm/software) - [Patient Management Software](https://www.capterra.co.il/directory/30780/patient-management/software) - [Patient Engagement Software](https://www.capterra.co.il/directory/31085/patient-engagement/software) - [Patient Case Management Software](https://www.capterra.co.il/directory/30590/patient-case-management/software) - [Clinical Trial Management Software](https://www.capterra.co.il/directory/10035/clinical-trial-management/software) ## Alternatives 1. [Carepatron](https://www.capterra.co.il/software/195467/care-patron) — 4.4/5 (858 reviews) 2. [Jane](https://www.capterra.co.il/software/178984/jane-app) — 4.8/5 (523 reviews) 3. [BestoSys](https://www.capterra.co.il/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Epic](https://www.capterra.co.il/software/122278/epiccare-emr) — 4.4/5 (455 reviews) 5. [Pabau](https://www.capterra.co.il/software/140062/pabau-crm) — 4.7/5 (641 reviews) ## Reviews ### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5 > **Nasrullah** | *3 May 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration. > > **Cons**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support. > > Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks. ----- ### "SalesForce Health Cloud is the BEST\!" — 5.0/5 > **Melissa** | *2 June 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: The ease of use. The compatibility the system has with other applications and the amount of functionality the system has. The ability to personalize the system to accommodate the needs of the user is wonderful. > > **Cons**: The IT support system. It seems as though they weren't familiar with the design of our specific data system platform and usage, therefore they were unable to assist with many issues that we were experiencing. > > Our company has enjoyed using Health Cloud. We have specific requirements that were needed for the data we are tracking, and Health Cloud was the perfect system for this. The platform was custom built to accommodate our needs. ----- ### "Review Melissa Robertson taco bell." — 5.0/5 > **Melissa** | *17 June 2026* | Food Production | Recommendation rating: 3.0/10 > > **Pros**: I loved how easy it was to read and I understand. I like learning and it Was very resourceful. I loved it. > > **Cons**: I couldn't really get i to it and read because I. Am not in upper management if I had access it would have been educational. > > It has been super interesting I couldn't put it down like. Really good babe ok I was reading. It's very educational. ----- ### "Good, but Expensive" — 3.0/5 > **Tim** | *16 June 2026* | Utilities | Recommendation rating: 4.0/10 > > **Pros**: The consolidation of medical history, medications, appointments, and insurance into a single interface. > > **Cons**: High liscensing and integration costs, complex electronic health record data mapping, and stringent compliance requirements. > > As a user, overall mediocre impression of the Health Cloud. The value for money just doesn't seem to be there. ----- ### "Salesforce Health Cloud: Powerful Patient Management Platform with a Steep Learning Curve" — 4.0/5 > **Verified Reviewer** | *21 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Salesforce Health Cloud is how well it centralizes patient information and makes it easier for care teams to coordinate everything in one place. Having all patient data, interactions, and care plans in a single system really improves visibility and reduces the need to switch between multiple tools. In terms of data management, it does a strong job of organizing complex patient information in a structured way. It’s especially useful for tracking care history and making sure everyone involved has access to the same updated information. Reporting is also quite powerful. You can build detailed dashboards and reports that help track patient outcomes, care progress, and operational metrics. This makes it easier for teams to make data-driven decisions. From a scheduling perspective, it helps coordinate appointments and care activities more efficiently, reducing manual effort and improving communication between care providers. The platform is generally easy to use once you get familiar with it, especially if you already have experience with Salesforce products. The UI can feel complex at first, but it becomes more intuitive over time. In terms of value for money, it’s more suitable for larger healthcare organizations since it’s a premium enterprise solution, but it delivers strong value when used at scale. Customer support is reliable, and there’s a large ecosystem of documentation and community resources, which helps when issues come up. As for bugs and issues, it’s generally stable, though like any large enterprise system, occasional performance delays or configuration complexity can happen depending on how it’s set up. > > **Cons**: One of the main drawbacks of Salesforce Health Cloud is that it can feel quite complex, especially during initial setup and onboarding. It’s not always intuitive for new users, and it often requires training to use effectively. Another challenge is the overall ease of use. While it becomes more manageable over time, the interface can feel cluttered due to the number of features and configurations available, which can be overwhelming for smaller teams or less technical users. In terms of value for money, it can be expensive, especially for smaller healthcare organizations. A lot of the advanced capabilities require additional customization or add-ons, which increases the overall cost. Reporting and data management are powerful, but setting them up properly often requires technical expertise or admin support. It’s not always straightforward to configure without help. There can also be occasional performance or configuration issues, particularly in heavily customized environments, which can slow down workflows or require troubleshooting. Overall, while it’s a strong platform, it does come with a learning curve and complexity that may not suit every organization. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/172299/health-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/172299/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data