--- description: Get detailed information about Health Cloud usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.co.il/software/172299/health-cloud Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/172299/health-cloud?page=2) > Health Cloud is a HIPAA-compliant tool that helps healthcare providers \& payers streamline relationships and personalize patient care. > > Verdict: Rated **4.4/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Health Cloud? It is designed for healthcare providers, payers, public health agencies, and life sciences organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 71 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Care Plan Management - Case Management Software - Claims Management Software - Commission Management - Confirmations/Reminders - Contact Management Software - Data Import/Export - Data Security - Document Management Software - EMR/EHR - Electronic Data Capture Software - Electronic Signature - Expiration Date Management - Financial Management Software - For Medical Purposes - Forms Management - Insurance Policy Management - Inventory Management Software - Inventory Tracking - Invoice Management - Lead Management Software - Medical Billing Software - Medical History Records - Mobile Access - Multi-Location - Order Management Software - Patient Communications - Patient Education - Patient Engagement Software - Patient Management Software - Patient Monitoring - Patient Portal Software - Patient Recruiting - Physician Management - Pipeline Management - Policy Management Software - Product Identification - Purchasing & Receiving - Reminders - SMS Messaging - Scheduling Software - Task Management Software - Treatment Planning - Workflow Management Software ... and 30 more features ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.capterra.co.il/directory/30976/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.capterra.co.il/directory/30976/healthcare-crm/software) - [Patient Management Software](https://www.capterra.co.il/directory/30780/patient-management/software) - [Patient Engagement Software](https://www.capterra.co.il/directory/31085/patient-engagement/software) - [AI Agents for Customer Support](https://www.capterra.co.il/directory/34696/ai-agents-for-customer-support/software) - [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software) ## Alternatives 1. [Carepatron](https://www.capterra.co.il/software/195467/care-patron) — 4.4/5 (859 reviews) 2. [Jane](https://www.capterra.co.il/software/178984/jane-app) — 4.8/5 (536 reviews) 3. [BestoSys](https://www.capterra.co.il/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Epic](https://www.capterra.co.il/software/122278/epiccare-emr) — 4.4/5 (456 reviews) 5. [Pabau](https://www.capterra.co.il/software/140062/pabau-crm) — 4.7/5 (655 reviews) ## Reviews ### "Excellent platform for HealthCare providers" — 5.0/5 > **Soundararajan** | *14 April 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Salesforce health cloud(SFHC) platform is an excellent application which provides 360-degree view of each customer. From clinical data and appointment histories to communication preferences and social determinants, everything is easily accessible in one intuitive interface. We use SFHC extensively in our org to capture customer details, funding, careplan, workorder, schedules, service resources. > > **Cons**: What I liked least about Health Cloud is the implementation complexity and cost. At times the application is very slow > > Overall our org is very happy in implementing SFHC to replace one of the legacy health care application. It provides opportunity to integrate with various modern applications such as D365 for billing, Successfactors for onboarding etc., ----- ### "Powerful patient data and care coordination hub with a steep learning curve." — 5.0/5 > **Pradip** | *12 July 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The platform is outstanding for patient records and comprehensive data management. It allows for seamless agency collaboration across different care teams, and the custom reporting capabilities are incredibly powerful once set up. Customer support is also very responsive. > > **Cons**: The initial ease of use is tough due to a very steep learning curve for non-technical healthcare staff. It requires extensive customization, meaning the overall value for money can feel low during the early implementation stages. > > Salesforce Health Cloud is a highly robust system for centralizing patient data and coordinating care across teams. It offers unmatched data depth and reporting capabilities, though getting the most out of it requires a significant time investment in setup and training. ----- ### "Smarter Patient Care, Once You Master the Curve" — 4.0/5 > **Verified Reviewer** | *16 August 2026* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: It centralizes everything about a patient into one clear, connected view. The ability to coordinate care plans, track patient history, and automate clinical workflows seamlessly in real time makes delivery much smoother. > > **Cons**: Setup and customization are heavy lifts. The platform can feel overly complex at first, and navigating between detailed medical records and admin dashboards isn't always intuitive for new staff. > > Health Cloud is a powerful, enterprise-grade solution that transforms patient management. Once your team gets past the initial setup and training hurdles, the efficiency and clarity it brings to care coordination are hard to beat. ----- ### "Great Features but Requires Training and Setup" — 3.0/5 > **Verified Reviewer** | *10 May 2026* | Civic & Social Organization | Recommendation rating: 4.0/10 > > **Pros**: Self-service options allow patients and staff to access information, update details, and manage certain tasks independently. > > **Cons**: Health Cloud can be expensive compared to some competitors, especially for smaller organizations, because many advanced features, integrations, and customization options may require higher-tier plans or additional costs. > > The platform offers a lot of customization, automation, and collaboration features that help improve communication and streamline workflows across teams. However, the system can feel overwhelming for new users due to the learning curve, setup complexity, and higher cost compared to some competitors. It works best for organizations that need advanced healthcare management tools and are willing to invest time and resources into implementation and training. ----- ### "Efficient and Reliable Healthcare Management Platform" — 5.0/5 > **Yogesh** | *3 June 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Health Cloud offers excellent value for money with its wide range of healthcare management features and strong data organization capabilities. The platform is easy to use once configured properly and helps teams manage patient information efficiently. The reporting tools provide useful insights and simplify tracking and analysis. Customer support is responsive and helpful when resolving issues or assisting with setup. Data management is one of the strongest features, allowing secure and organized handling of patient records and workflows. > > **Cons**: Some bugs and performance issues can appear occasionally, especially when working with large amounts of data. Initial setup and customization may take time for new users, and certain advanced features require additional learning. Payroll-related integrations could also be improved for a smoother experience. > > Overall, my experience with Health Cloud has been very positive. It is a reliable platform for healthcare management, offering strong reporting, data management, and workflow automation features. The system improves productivity and collaboration while keeping patient information organized and accessible. Despite a few minor bugs and setup complexities, the platform delivers good value and is highly useful for healthcare organizations. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/172299/health-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/172299/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data