LendingPad

LendingPad for Mortgage Lenders

Comments: It has been good, but again sometimes upper management and our AE are hard to get ahold of, support can be standoffish, and it slows down during heavy usage.

Pros:

LendingPad is accessible anywhere, on both mobile and computer devices. It is very easy to use, well organized and extremely well documented. Their chat support is awesome, and the support staff are very knowledgeable, responsive about the platform and loans as well.

Cons:

LendingPad does well for brokers. It is not set up as much for Lenders, although it is getting better, there are still a lot of GAPs. Some things are not intuitive and it is not nimble when it comes to specialty loan programs. Overall its a nice platform with lots of potential to add some AI to make it better.

Love LendingPad

Pros:

I can do everything from one tool to make my loan process easy and smooth and it integrates easily with other software that I use.

Cons:

You can sign up for basic training or watch videos for more in-depth training. I would prefer to have the option for formal training on the system as watching the videos does not always give the information that I am looking for or is not always clear.

Borrow other companies ideas.

Comments: It's fine, and basic. I wouldnt use it if my company didnt make me use it for payroll. Customer sevice is excellet, always!

Pros:

Pros - customer service. The chat feature to talk to a live person is the best thing about lending pad.

Cons:

The application - the view is confusing. While I am use to it now because I am forced to use it there are MUCH better software programs. If you want people to love your product find something that looks and acts like Loan Depot's MELLO software. So easy to read, I could run through application questions and have it fille out completely in minutes. With lending pads I have to review, then double check then check again because somethings probably missing.

LendingPad Review

Comments: It has been a good experience, and am looking forward to it improving.

Pros:

The “customizability” of various features of the program.

Cons:

The lack of features that should be inherent in a program designed to assist mortgage brokers and lenders serve their clients as thoroughly as possible.

A+ Origination System

Comments: It is user friendly and good to work with a tool that is on your side.

Pros:

Love the flow of the application and how fast the responds are when requesting help on items within LendingPad.

Cons:

That I can't speak to a person when needed. Sometimes we are going back and forth messaging each other for 15 minutes when a phone call would have taken 1 minute.

Lending pad review

Comments: Overall it is good - just needs more tweaking. We requested the things mentioned above when we first started with LPad 2 years ago and still nothing has been done on them

Pros:

We like that everything is digital and can be accessed from any computer. I like that multiple people can work in a file at one time

Cons:

There are some basic things missing or hard to deal with in the system. Example - there is no way amortization tables nor calculators to show what extra payments can do, no place to see breakdown of principle vs interest, Changing from one amortization to another requires program changes and that is tedious at times when running numbers with clients, miss having a button for interest only vs having to change program all together, didnt like having to set up all the programs myself

Technology Forward

Comments: No problems, Once set up the system is very easy and has alot to offer

Pros:

Once set up, the functions are quick and easy. LP has made the loan process very "one click" friendly. Templates and automated functions cut down time and promote efficiency as well as accuracy.

Cons:

Some features are not customizable and some are in the process of being fully automated.

Great LOS - NEVER have looked back once we switched to LendingPad

Comments: It has been a great experience, I highly recommend as it is a user friendly LOS with good features and the best customer service team!

Pros:

BEST customer service! We love the real time help through the live chats if we are stuck on a function. We switched from Calyx/Point after 20+ years, due to the URLA conversion and have never looked back and the ciustomer service as LendingPad is TRULY AMAZING!

Cons:

There are a few small tweaks, that would make it better, but they aren’t possible or in the future, but nothing we can’t live without.

IT'S FINE BUT NEEDS IMPROVEMENT

Comments: It's fine. Lots of issues with the server.

Pros:

I like how easy it is to imput files and run AUS. I like docusign.

Cons:

The disclosures are awful to input and to find in the print section. It slows the process down so much.

LendingPad assessment

Comments: Good to very good - we recognize operator user is part of the problem but we need more complete data on our reports. We need more training, and not just a video to watch. Thank you!

Pros:

I like the potential of obtaining the full data on each loan when I need it.

Cons:

I would like more detailed reporting ability.

Ok, but could use massive improvement

Comments: 50/50. It's a tool but is archaic at best. It needs some major renovation.

Pros:

That I can work on my loans in one place.

Cons:

Duplicate submissions are really annoying and there isn't anything in place to prevent these. Sometimes, 4 applications come in for the same person and then we have to clean up all of that which takes time away from us.

Amazing Service and System

Pros:

Used it at previous brokers and love the easy use. Implemented immediately when I opened my own brokerage.

Cons:

No Complaints! the system and customer service is top notch

I love Lending Pad

Comments: I love my experience with lending pad and the support is 10/10 everytime.

Pros:

How easy it is to navigate through each loan. It’s extremely easy

Cons:

I have no dislikes to be honest. I love using lending pad

Lending Pad Review

Pros:

Ease of use is good. I do like that it integrates with Loanzify as well

Cons:

I enjoy Lending Pad, but lately t has been taking a long time to save files and show files when viewing them in the document manager

Lending Pad

Pros:

The system is pretty basic. I guess I like the dashboard

Cons:

Lending pad is not encompass. The flow of the application is not there. There are too many unnecessary feulds to fill out. It is not streamlined

Valor Mortgage

Comments: Great. Customer service is always very helpfull

Pros:

Customer service and ease of use. the flow of the application and needed documents

Cons:

not sure, not to good with pulling reports. I often have to do it multiple times

Lending Pad

Pros:

Its great! No complaints at the moment!

Cons:

Nothing at the moment. It all depends how you customize it

Initial review of Lending Pad

Comments: So far I'm delighted that it's easy enough for beginners and the ability to manipulate and create rules in real time is amazing.

Pros:

The product is easy to implement and manipulate. The POS is user friendly, and automation is efficient. Customer service out of the gate has been very efficient and responsive.

Cons:

Every LOS takes time to learn, Lending Pad is better than most, but still requires a learning curve.

Lending Pad Review

Pros:

The Chat Line support, it is very helpful.

Cons:

That my borrowers have difficulity navigating in Lending Pad.

Always Improving

Pros:

Lending pad is data reporting is better than most CRM's. I can appreciate these metrics being available daily.

Cons:

Integration appears to be the space of opportunity for me. When integrated with Zapier I have noticed I am receiving random files in my pipeline and I do no know if this is LP or Zapier. Duplications are an issue when applicants are going back into the file, not sure if that is an UI issue.

LendingPad

Pros:

Easy to use, I love customer support. They are very fast and very helpful.

Cons:

Everything looks good. I don't have any complain.

Excepcional Customer Experience

Pros:

Easy to use/navigate, integrated to most investors portal requirements.

Cons:

I would like a more like the original URLA format for loan applications.

Lending Pad Review

Pros:

Streamlined in my business and it’s mobile friendly

Cons:

Nothing has all great features and everything works

Impractical for Startup Organizations

Comments: I have not come embrace the product.
I am evaluating other products before onboarding additional staff.

Pros:

Nothing really. I chose it, because on the Internet it was advertised as the new generation of Loan Origination Software.

Cons:

The way that support is delivered, and the culture and attitude of the support team.

LendingPad changed my life

Comments: Very good. I was able to stop moving between windows to qualify a loan. Integrates with POS and collects documents for me.

Pros:

Ease of use and integrations with other tools like AUS and credit report.

Cons:

eSign does not allow signatures for those not on the loan. And it’s $2 per envelope. Adds up quick