Fienta

Fienta

by Fienta

Who Uses Fienta?

Conferences, concerts, theatres, festivals, sports events.

What Is Fienta?

Fienta sells your events online while leaving you in total control of the process. Keeping fees low and your customers information accessible, it lets you set up your events quickly and easily. You always know your customers, get your buyer data, and with our analytics tools, you can optimise as you go. Slick and quickand you only pay if you make money.

Fienta Details

Fienta

https://fienta.com

Founded 2014

Fienta Pricing Overview

Fienta has a free version and offers a free trial. Fienta paid version starts at US$0.40/one-time.

Starting Price

US$0.40/one-time

Pricing Details

Our fee is 3.5% of ticket sales, this includes all payment processing fees.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Documentation

Support

Business Hours

Online

Fienta Features

Registration Software
Attendee Tracking
Badge Management
Calendar Management
Class Registration
Contact Management
Custom Forms
Event Registration
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Processing
Self Check-in
Surveys & Feedback
Barcode / Ticket Scanning
Concessions Management
Customer Data Management
Employee Management
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Promotions Management
Season Tickets
Seating Map
Ticket Brokering
Ticket Reservations
Website Management

Fienta Reviews

Showing 5 of 41 reviews

Overall
4.9/5
Ease of Use
4.9/5
Customer Service
4.9/5
Features
4.6/5
Value for Money
4.9/5
Ida J.
Project Manager
Events Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/01/2019

"Greatest ticketing platform"

Comments: Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Pros: It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Cons: There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Vendor Response

by Fienta on 23/01/2019

Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

  • Reviewer Source 
  • Reviewed on 07/01/2019
Anni-brit R.
Turundusjuht
Consumer Goods, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/07/2019

"Fienta event planning software"

Comments: Awesome! Great and fast customer support!

Pros: I like that I can easily embed it into my own website and that there are so many payment options (including the ones relevant in my country, not just PayPal/credit card). The recurring events option is also such a timesaver!

Cons: The only thing I can think of is that sometimes I forget to save something after editing an event and then have to start all over again - I am used to having autosave :)

Vendor Response

by Fienta on 31/07/2019

Hello Anni-Brit, thank you for the review!

We are in process of making the Save button to stick on screen so you won't forget saving your changes. Please let us know if you have any other suggestions to make Fienta better for everyone.

  • Reviewer Source 
  • Reviewed on 30/07/2019
Jekabs D.
CEO
Education Management, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 28/05/2019

"Improwise Feedback"

Comments: Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Pros: I like the simplicity for administators and users.

Cons: The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Vendor Response

by Fienta on 31/05/2019

Dear Jekabs, thank you for leaving us feedback!

  • Reviewer Source 
  • Reviewed on 28/05/2019
Krista R.
CEO
Individual & Family Services, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/02/2020

"Time saving tool"

Comments: I have been a creator and admin of an event as well user. Love the simplicity of the setup, the speed of getting answers to the questions, FIenta's people knowledge of tax systems in different countries,

Pros: Very simple process to add an event, clear FAQ, possibility to refund just with one click

Cons: This is not something not to like but more of a convenient service - when downloading orders would be great to have an option - alphabetical order or "made on" or made between. But as it can all be done also in excel, no big issue.

Vendor Response

by Fienta on 27/02/2020

Thank you Krista!

  • Reviewer Source 
  • Reviewed on 25/02/2020
Priit K.
Member of the Board, Strategist
Marketing & Advertising, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/01/2019

"Really easy ticketing tool"

Comments: We sold our conference tickets through an Woocommerce solution. This left me with a lot of manual work. I had problems with VAT, online payments, and invoice payments. Our event has around 200 participants and I spent 70 hours on ticketing. Now, with Fienta, it's less than a third of that. We continue to use Fienta for all our events.

Pros: Easy to use tool that takes care of all my needs when selling conference tickets. The team is super responsive and everything just works or will work shortly after you let the team know what you need. They even work with your clients when the client needs help. Payment options are all there.

Cons: I don't like that the software is so easy to use. Leaves me with the feeling that I'm not working at all. No stress no nothing. Like a vacation and the money keeps pouring in.

Vendor Response

by Fienta on 23/01/2019

Dear Priit, thank you for the review! We'll do our best to keep the bar hight and come up with some exciting new features soon.

  • Reviewer Source 
  • Reviewed on 04/01/2019