Who Uses ROUTEE?

We offer cloud-based omnichannel communication to businesses, regardless of their size, in order to reach their customers and increase their sales.

What Is ROUTEE?

Routee is a Web and API cloud solution that reduces digital costs, increases conversion rates, generates new leads, and makes it easy to cross and upsell. We achieve all of the above by Messaging (Text/SMS, Two-Way SMS, Voice, Email, Viber), Voice (IVR, Click-to-Call), Verification (Two-Factor Authentication, Number Lookup, Number Validation), Phone Numbers (Virtual Numbers). Our clients have seen up to 183% and 760% increase in ROI and revenue respectively.

ROUTEE Details

AMD Telecom

https://www.routee.net

Founded 2001

ROUTEE Pricing Overview

ROUTEE does not have a free version but does offer a free trial. ROUTEE paid version starts at US$0.01/one-time.

Starting Price

US$0.01/one-time
See pricing details

Pricing Details

Free subscription and charge according consumption.

Free Version

No

Free Trial

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

ROUTEE Features

Authentication Software
Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On
A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
A/B Testing
Analytics/ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications
2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls/Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
A/B Testing
Contact Database
Dynamic Content
Email Monitoring
List Management
Reporting/Analytics
Spam Check
Template Management

ROUTEE Reviews

Showing 5 of 19 reviews

Overall
4.3/5
Ease of Use
4.2/5
Customer Service
4.6/5
Features
4/5
Value for Money
4.2/5
Verified Reviewer
Web Engineer
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/06/2019

"Simple but not simpler"

Pros: The ease of use, the quality of services, the customer support and of course the low pricing.

Cons: Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.

  • Reviewer Source 
  • Reviewed on 24/06/2019
Verified Reviewer
Fashion Designer
Wholesale, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 12/02/2019

"Eshop Owner Routee Review "

Comments: 4 years of Routee usage. Few or none problems at all. Easy to use.

Pros: The loaded templates
The option to send message to multiple people at once
The custom sender ID (i put my business name)
The good Routee customer service at Greece.

Cons: In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.

  • Reviewer Source 
  • Reviewed on 12/02/2019
Toni O.
CEO
Financial Services, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    1/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 20/04/2020

"Can't recommend"

Comments: I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

Pros: Easy to use. Software backend looks good.

Cons: The attitude of customer service is really bad. They don't want to help at all.

Vendor Response

by AMD Telecom on 04/05/2020

We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded.

At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities.

We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.

  • Reviewer Source 
  • Reviewed on 20/04/2020
Jean christophe M.
Dirtector
Medical Practice, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 24/06/2019

"FINANCE DIRECTOR"

Comments: reliable for sure.

Pros: Reliable in sending sms. it is very important in medical use.

Cons: some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms

  • Reviewer Source 
  • Reviewed on 24/06/2019
Christos B.
Software Engineer
Computer Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/07/2019

"SMS Feature"

Comments: People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

Pros: Good Detailed Documentation and Examples

Cons: Examples did not Include VB.NET and some errors in JSON strings

  • Reviewer Source 
  • Reviewed on 09/07/2019