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Operto Teams
What Is Operto Teams?
Operto Teams is a comprehensive property maintenance management software that simplifies cleaning, task management, and maintenance operations. It allows you to save time by automating scheduling, optimizing task assignments, tracking maintenance issues, and simplifying communication across your entire team.
With extensive automation and customization, Operto Teams enhances operational efficiency and team collaboration—no matter the size or type of your property portfolio. Customize workflows and automate daily, weekly, and monthly tasks to ensure nothing is overlooked. Tailor checklists by task, region, property, or unit, and let schedules automatically update through seamless integrations with your Property Management System (PMS).
Who Uses Operto Teams?
Companies looking for robust cleaning, housekeeping, issue tracking, maintenance and staff scheduling software that integrates with their current PMS.
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Reviews of Operto Teams
Excellent software at a fantastic price
Comments: We couldn't be happier. VRScheduler does everything we need it to at a fraction of the cost of other software providers. It has excellent reporting functionality, great support and is complete in what it covers. Basically, it saves our business so much time, plus we have faith that it will always work properly. We would recommend this product to anyone.
Pros:
The ease of scheduling. You can easily see your day or week ahead, and allocate jobs to cleaners efficiently.
Cons:
As with all cleaning software, it is a little arduous setting up checklists across multiple individual listings, but I can't see any workaround for that.
Operto Guest Technologies Response
5 years ago
Dear David, First of all thank you so much for choosing VRScheduler and for posting such a positive review. The fact that you say it does everything that you need, the scheduling is easy and that the reporting functionality is excellent means so much to us. We are constantly reviewing all functions in order to make improvements where possible so we will take your feedback about the checklists on board. Your recommendation is also highly appreciated and we hope that you will tell more of your colleagues in the industry about us. Kind regards Jill Mason
VRScheduler is a NO BRAINER
Comments: My company is more organized than it has ever been. VRScheduler has provided me the tool to minimize operational costs while increasing our quality of services provided.
Pros:
VRScheduler's software was able to be tailor fit for my housekeeping company, providing me more structure than my company has every had.
Cons:
It is definitely not software I could setup on my own, it was much more difficult than what I had experienced with other products. However they are very hands on in teaching you how to use the software, providing that tailor fit setup specific to our business.
Operto Guest Technologies Response
5 years ago
Hi Skylar, Wow, what a lovely review. We are so pleased that VRScheduler has made your life easier and reduced your costs. This is our ultimate aim and we are always delighted when we see satisfied clients. We are also always happy to help with the set up and with the use of the system until you feel more comfortable to use it on your own so if you have any questions, you can always contact us. Please do recommend us to your industry colleagues and thanks once again for such wonderful feedback. Kind regards
Excellent Client Services, Favorable Features
Comments: CSR did an amazing job at training our team and continues to provide outstanding support. She is responsive and gives us a sentiment that she truly cares for her clients. More so, VRS has definitely added value to our guest services protocol - hope our requests can be successfully integrated as well.
Pros:
Love how ways it is to set up and how user friendly program is - training the team was relatively easy. Perhaps best part of VRS is diligence of client services.
Cons:
There's some specific requests we'd like to see being: 1. Ability to capture and report any reviews and ratings from guests' OTAs into VRS: particularly cleans. We'd like to correlate cleaning reviews to the cleaner for performance metrics and employee recognition 2. See who assigned the task 3. Ability to have team add cleaner from third-party cleaning company without an administrator 4. Ability to connect to Your Welcome Tablet and communicate any late check out requests
Operto Guest Technologies Response
5 years ago
Hi Lili, Thank you for your review! We are very happy to hear that you are pleased with our Customer Support Team, and ease of setup. In regards to your list of requested functionality, thank you for your feedback, and although VRScheduler does not offer functionality that pertains to the guest side of the industry, I do like your idea of tracking quality control in the system and will present it to our Development Team. We know our customers are very busy, so thank you again for finding time in your day to write this review. Elaina
AVRS Review
Comments: I am enjoying the program and the support we receive is amazing. Regardless of how many emails I send in a day every single email is answered within an hour.
Pros:
The most impactful is the ability to import AirBnB and other links into the schedule, turnovers are automatically entered which helps to reduce any booking errors. Once all your information is loaded (which the VRS team will do during your trial period) the ease of use is very simple and user friendly.
Cons:
It would be nice if the calendar could print as it looks in looks like in the scheduling calendar with the different Region colors etc.
Operto Guest Technologies Response
4 years ago
Hi there Wanda, Thank you very much for your kind words. We do pride ourselves on our customer service and we try to ensure that no one has to wait more than a couple of hours before they receive a reply from us. We have taken your comments on board with regards to the calendar and will look into this further. In the meantime, thanks for being an awesome client, and please do recommend us to your colleagues. Kind regards and stay safe
Great Support!
Comments: We have appreciated the patience and support as we moved forward on this huge learning curve for our company!
Pros:
They provided great training and now are providing great support!
Cons:
Everything has been great! We have no complaints.
