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What Is InterGuard?

InterGuard is an easy-to-use remote employee monitoring software that lets you track productivity, investigate HR issues, monitor web browsing and get alerted to insider security threats. InterGuard is installed directly onto the employees device (PC, Mac, iOS, Android, Chromebook, Virtual Desktop) and keeps monitoring even when the employee is working from outside the office. Perfect for managing remote employees.

Who Uses InterGuard?

InterGuard's target market is SMB to large orgs with remote, work-from-home and office staff. One single admin account supports multi-device monitoring of iOS, Android, PC, Mac & Virtual Machines.

InterGuard Software - 1
InterGuard Software - Productivity Overview
InterGuard Software - Powerful Search
InterGuard Software - 4
InterGuard Software - Spot Behavioral Anomalies

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Reviews of InterGuard

Average score

Overall
3.9
Ease of Use
3.7
Customer Service
4.1
Features
3.9
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jim
Jim
President in US
Verified LinkedIn User
Computer Networking, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Would recomment to all employers

5.0 6 years ago

Pros:

It is very easy to setup and use and i have never had an issue with the monitoring and reports.

Cons:

So far I have not found any problems that would stop me from recommending it to anyone.

Awareness Technologies Response

5 years ago

Hi Jim- Thank you for recommending InterGuard to all employers. Please note that in the future if you are having any issues at all, we have technical support available 24/7 by calling 1-800-998-5621. Best Regards, Jillian Kennedy

Dominic
Dominic
Consultant in Canada
Verified LinkedIn User
Food & Beverages, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Sneak silently on a computer

4.0 6 years ago

Comments: It is a great tool to monitor activity silently on a computer. It has a lot of features, so for a newbie like I am, it takes time to master.

Pros:

Easy to install, reports permit to see in a glance the activities.

Cons:

To create reports, the interface has to be learned, and lack intuitivity.

Awareness Technologies Response

6 years ago

Hi Dominic- Thank you for the review, greatly appreciated. One of the many benefits that InterGuard has over other products is ease of use which makes it very simple to increase productivity or conduct an investigation regardless of your comfort level with technology. Another great benefit is that we can schedule an on boarding session with you to go over all of the features that InterGuard has to offer. Please call 888-550-3130 and ask to speak to an Account Manager. They are ready to help you better understand how to use and navigate through InterGuard. Best Regards, Michael Goldberg

Steven
Steven
President in US
Verified LinkedIn User
Financial Services Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Installed, Not Working Correctly, No Response by Phone or Email for Refund

1.0 4 years ago

Comments: We had issues with the installation, and had no response to our email the day after we purchased the product regarding need for help. They were very responsive up until we paid them, but then the sales person stopped responding the following day, and the support phone always goes to voicemail. I finally got a hold of someone via chat to help us with the installation, they would not pick up the phone, so the support took 5 times as long to answer all questions and attempt to fix the installation on a device. Then the device continued to not properly report time logged in, active time, productivity, etc. They said they thought their systems were possibly down and should be back up soon, but then it still didn't work the next day. I emailed them to request a refund and a week later they still did not respond by email or phone, and the live chat just says to contact support by phone or email to request a refund.

Pros:

Nothing. It never worked properly, even after live chat support remoted into our computer.

Cons:

Customer support is lacking. Software doesn't accurately report information.

Verified Reviewer
Verified LinkedIn User
Biotechnology, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Functional a good investment for any company

5.0 4 years ago

Comments: It was good & worthwhile. Managed to prevent embezzling of company funds by 2 individuals through key word monitoring and further investigation.

Pros:

It was able to capture key words and highlight it to the admin for further investigation. This saves a lot of time and can reveal a few surprises that wouldn't have been found out.

Cons:

The pricing structure is a bit too high and it can be nullified by some anti virus software such as McAfee

Andy
IT Manager in US
Food Production, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Reliable monitoring

4.0 4 years ago

Comments: Overall, everything has been fine, just minus the screenshots.

Pros:

The software was pretty straightforward to set up, especially when compared to others I tried and had to fight the antivirus software to even download. This is thorough and will alert me on key words, etc.

Cons:

The one thing I do not like is the purchasing of the screenshots, I did not realize it'd actually run out and you'd have to buy more until it hadn't taken a screenshot for a few days. I purchased more and it ran out quickly so I do not think I'll even worry about getting screenshots now because that can get pricey in a hurry.