--- description: Get detailed information about Trustpilot usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Trustpilot Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [Trustpilot](/software/169618/trustpilot) # Trustpilot Canonical: https://www.capterra.co.il/software/169618/trustpilot Page: 1 / 49\ Next: [Next page](https://www.capterra.co.il/software/169618/trustpilot?page=2) > A customer review management tool that brings businesses and consumers together through reviews. > > Verdict: Rated **4.5/5** by 1202 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Trustpilot? Trustpilot serves all of the Internet economy. - Ecommerce - Retail - Financial services - Consumer services - Consumer goods - Insurance - Healthcare - Auto - Travel ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1202 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Trustpilot - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free: $0 per month Plus: $299 per month Premium: $629 per month Advanced: $1,099 per month Enterprise: Contact Vendor for pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Denmark, France, Germany, Ireland, Italy, Lithuania, Netherlands, New Zealand, Spain, Sweden, Switzerland, United Kingdom, United States ## Features - Anonymous Feedback - Campaign Management Software - Complaint Monitoring - Customer Experience Management - Dashboard Software - Data Visualization Software - Engagement Tracking - Feedback Management - Mobile Survey - Multi-Channel Data Collection - Negative Feedback Management - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Review Request - SEO Management - Sentiment Analysis - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Text Analysis Software - Third-Party Integrations - Trend Analysis - Visual Analytics ## Integrations (36 total) - Adestra - Adobe Commerce - BigCommerce - Chattermill - Flowbox - Fresh Relevance - Gnatta - Gorgias - Hootsuite - Klaviyo - Mailchimp - Meta for Business - Movable Ink - Nosto - OpenCart ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Feedback and Reviews Management Software](https://www.capterra.co.il/directory/31024/review-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.capterra.co.il/directory/31024/review-management/software) - [Customer Satisfaction Software](https://www.capterra.co.il/directory/30541/customer-satisfaction/software) - [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software) - [Customer Loyalty Software](https://www.capterra.co.il/directory/10031/customer-loyalty/software) - [NPS Software](https://www.capterra.co.il/directory/32075/nps/software) ## Alternatives 1. [SurveyMonkey](https://www.capterra.co.il/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 2. [Broadly](https://www.capterra.co.il/software/161326/broadly-reviews) — 4.8/5 (336 reviews) 3. [Experience.com](https://www.capterra.co.il/software/178112/socialsurvey) — 4.7/5 (89 reviews) 4. [Jotform](https://www.capterra.co.il/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 5. [Weave](https://www.capterra.co.il/software/141842/weave) — 4.3/5 (668 reviews) ## Reviews ### "trust pilot is one of the leading review sites" — 5.0/5 > **Adam H.** | *6 November 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: i loved using this both as a reviewer and from the company side. it's a great resource for finding out more about companies > > **Cons**: i wish it was easier to monitor bad reviews or have them go through a process of filtering before they go live > > it's a great resource and every company should be using it ----- ### "Great for trusted reviews" — 5.0/5 > **Jackie** | *8 June 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: What i really like about trustpilot is the fact the website has a sleek design and it has lots of reviews on all different types of companies and their products. > > **Cons**: No complaints whatsoever about this.site its easy to use and navigate to the information t j at you are looking for. > > My overall experience has been positive and i can definitely trust the reviews on different companies ----- ### "Expensive but necessary for reputation management" — 4.0/5 > **Verified Reviewer** | *21 July 2025* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: The interface is very user friendly, it's easy to integrate with ecommerce and easy to manage replying to customer reviews. > > **Cons**: It seems like it's a bit of a 'necessary evil' to have, on one hand we need a system to collect customer reviews, but also the ability to reply to any reviews and so we're left paying for this expensive bit of software just to manage our reputation. > > In the past 2 years we've been a Trustpilot customer, they've increased the subscription price whilst taking away features and not adding any new features to our plan, so we're paying for a diminished product, but so many software companies are doing this nowadays. I truly wish there was an alternative ----- ### "Trustpilot’s Business Model Feels Like a Trap" — 1.0/5 > **Erik** | *7 March 2025* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Trustpilot’s platform is well-known, and having customer reviews in one place can be useful for businesses. The integration options are solid, and the basic functionality does what it promises. > > **Cons**: Trustpilot’s aggressive renewal tactics and lack of transparency make them a risky partner for any business. They enforce automatic renewals at drastically increased prices without clear consent, and their support team does little to resolve disputes fairly. Instead of prioritizing customer relationships, they seem focused on locking businesses into overpriced contracts with little room for negotiation. > > We initially saw value in Trustpilot, but after experiencing unethical renewal practices and a refusal to engage in fair dialogue, we can no longer recommend them. They will likely respond to this review with a generic statement about "contract terms" and directing us to their support team – but that is exactly the issue. Their "support" consists of canned responses that do not address real concerns. Any business considering Trustpilot should be extremely cautious and ensure they understand the full implications of their subscription terms. There are alternative platforms with far more ethical business practices. ----- ### "Very Useful Product in Today's Digital Age" — 5.0/5 > **Verified Reviewer** | *14 January 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Trustpilot is excellent. Reviews are important when it comes to me deciding what products/companies to trust and buy from, and Trustpilot helps me do that. I get to read from authentic experiences from customers in real time, and it really helps to decide whether or not companies are legitimate. 10/10 product in my eyes. > > **Cons**: Trustpilot is only as useful as the reviewers that use it. The more reviews, the more reliable Trustpilot's reviews are because we get to read from a variety of sources as opposed to one very satisfied/dissatisfied customer. Trustpilot is a more like an "if you know, you know" type of company, and one thing I would suggest they do is to advertise themselves in order to attract more reviewers. > > My overall experience with Trustpilot has been positive, both in reviewing through them as well as reading other people's reviews. It is a very useful company, especially in today's digital age. ----- Page: 1 / 49\ Next: [Next page](https://www.capterra.co.il/software/169618/trustpilot?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/169618/trustpilot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data