--- description: Get detailed information about Shopmonkey usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shopmonkey Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/20006/auto-repair/software) > [Shopmonkey](/software/169022/shopmonkey) # Shopmonkey Canonical: https://www.capterra.co.il/software/169022/shopmonkey Page: 1 / 12\ Next: [Next page](https://www.capterra.co.il/software/169022/shopmonkey?page=2) > Built for shop life: the all-in-one platform streamlines estimates, scheduling, digital inspections, communication, reporting and more. > > Verdict: Rated **4.6/5** by 270 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Shopmonkey? Shopmonkey is the all-in-one shop management software purpose-built for every type of auto repair shop. It manages and simplifies business operations to save time and increase revenue. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 270 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Shopmonkey - **Location**: San Jose, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$239.00 - **Pricing model**: Flat Rate - **Pricing Details**: Shopmonkey offers four pricing tiers designed to cater to the diverse needs of auto repair shops: Basic: Price: $239 per month Key Features: VIN decode, user permissions, and digital vehicle inspections (DVIs), estimates, reporting, payments, parts lookup and ordering, appointment scheduling and enhanced shop communication tools, including unlimited 2-way text and email and built-in phone numbers and call forwarding, plus internal notes w/ @ mentions. Clever: Price: $399 per month Key Features: Includes all Basic features, additional user licenses, workflow, parts and Labor, reporting and support tools, and QuickBooks Online integration. Genius: Price: $499 per month Multi-Shop: Price: Customized pricing Key Features: Designed for businesses with multiple locations, offering unlimited user licenses and priority support. Each plan is structured to scale with the growth of your business, offering additional services such as the Shop CRM Essentials for $349 per month, Shopmonkey Bookkeeping for $349 per month, Shopmonkey Accounting for $99 per month, and Heavy Duty features for specialized needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - Accounting Software - Appointment Scheduling Software - Billing & Invoicing - CRM Software - Communication Management - Customer Database - Employee Scheduling Software - Estimating - Inspection Management - Labor Rates - Maintenance Scheduling - Parts Management - Point of Sale (POS) - Quotes/Estimates - Reporting & Statistics - Scheduling Software - Service History ## Integrations (6 total) - ALLDATA - Nexpart Distribution Management - PartsTech - QuarksUp - QuickBooks Online - RepairLink ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Auto Repair Software](https://www.capterra.co.il/directory/20006/auto-repair/software) ## Related Categories - [Auto Repair Software](https://www.capterra.co.il/directory/20006/auto-repair/software) - [Auto Body Software](https://www.capterra.co.il/directory/10050/auto-body/software) ## Alternatives 1. [ARI](https://www.capterra.co.il/software/201737/ari) — 4.6/5 (661 reviews) 2. [AutoLeap](https://www.capterra.co.il/software/216500/autoleap) — 4.8/5 (747 reviews) 3. [AutoRepair Cloud](https://www.capterra.co.il/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 4. [Autorox](https://www.capterra.co.il/software/184222/autrorox) — 4.8/5 (63 reviews) 5. [Manager SE](https://www.capterra.co.il/software/145351/manager-se) — 4.1/5 (79 reviews) ## Reviews ### "Try it out, why not" — 4.0/5 > **Rania** | *26 September 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Shopmonkey does a great job of making the workflow easier to manage. It's very intuitive, and the guys at the shop enjoy using it. The team that onboarded us gave us full confidence that they would help us merge it with QuickBooks seamlessly. > > **Cons**: The merge has had some hiccups. The team did not have the foresight to start the invoice numbers in SM at a different number than the invoices in QB, so we had a big mess the first month of performance. Also, the team has to actually push through the workforce for it to work properly, which doesn't always happen, so again, more hiccups with QBO. It is hard getting someone on their QB knowledge team to help with issues. > > Great, if you work it properly. If not, don't expect much help from them. It's intuitive, but there is opportunity for many errors if you don't operate the software properly. ----- ### "Dont walk run" — 1.0/5 > **Spikes** | *3 June 2025* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: Very little pros about this software to be honest, Its great until you realize how much its lacking and horrendous client support > > **Cons**: Where to start with this, horrible account reports, integration errors, constant client complaints, no away messages, very antiquated, no management reports for over runs on labor times missed punch outs anything > > This software has cost us thousands in its lack of efficiency, do your research and go elsewhere, cant even reccomend another place it will have to be what directly coorelates with your business ----- ### "Good but over priced" — 4.0/5 > **Joe** | *13 November 2024* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: Interactive and saving feature was useful. > > **Cons**: Price, issues with customer view when customer sees invoice or estimate. > > Overall for the price I would not use the service. ----- ### "Was good but not now" — 2.0/5 > **Josh** | *19 March 2025* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: The customer interaction part or the software is good > > **Cons**: The software has quite a few holes in it, and when you have a issue good luck getting help\! > > Started off good and than just keeps getting worse have asked to cancel for 2 months now ans still not canceled and they have charged a old card thats not on the account anymore for a subscription i canceled and of course cant get a hold of anyone . ----- ### "Strong Performance with Compliance Concerns" — 4.0/5 > **Vanessa** | *27 April 2026* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Value for money, invoice management, business management, customer support, report and tax, security > > **Cons**: I don’t like the fact that it is editable, as this can lead to compliance issues. This flexibility may create risks related to data integrity and trust. > > ShopMinKey offers a seamless and user-friendly shopping experience, making it easy to find and purchase products quickly. It provides a wide range of high-quality items, ensuring customers have plenty of options to choose from. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.il/software/169022/shopmonkey?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/169022/shopmonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data