15 years helping Israeli businesses
choose better software

Israel Local product

What Is Wix?

Create a stunning eCommerce website for free with Wix. We offer a few different ways you can build your site: Wix Artificial Design Intelligence, Wix Editor, & Wix Code. Whether you're creating a site for the first time or you're a pro, we've got you covered. Wix ADI builds you a unique site with professional text, images & more. Wix Editor gives you total design freedom with advanced functionality & easy drag & drop. And with Wix Code, you can create a state-of-the-art website & web apps.

Who Uses Wix?

Anyone looking to build and grow their online presence. Whether you’re a self-creator, small business or large organization, you can do it all with Wix.

Wix Software - Templates
Wix Software - Dashboard
Wix Software - Coding abilities
Wix Software - Analytics
Wix Software - Wix manage bookings

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Reviews of Wix

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.2
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ulku
Ulku
Founder in Türkiye
Verified LinkedIn User
Newspapers, Self Employed
Used the Software for: Free Trial
Reviewer Source

I love any work that evolves over time.

5.0 2 months ago New

Comments: I am very pleased, I think I have found the place where I want to work permanently for the brand I want to create. I can't wait to explore all its features.

Pros:

A few years ago, Wix came to my mind when it came to ease of creating a website. It was a time when we preferred to work with a professional to create websites in the companies I worked for, but I heard about Wix at that time. It's amazing what I see when I give my own small business a chance these days! It is admirable that it has developed so much over time and kept up with change! It made things so easy and compatible with artificial intelligence that I was simply blown away. It also offers very reasonable prices. I can create a website at prices that I can only buy domains for and ensure my brand reliability. What more could I ask for!

Cons:

I can't talk about any negatives for the free version. From what I've experienced, everything is fine for now. It has a much more professional atmosphere than before.

Marie
Founder and Owner in US
Consumer Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best Customer Service you could ever ask for

5.0 4 weeks ago New

Pros:

Wix had the easiest site to build myself (and I tried a couple of them). Anything I couldn't figure out how to do, I would just contact Wix and talk to a customer service representative. I've had a few very good customer service reps that are patient, kind, and extremely helpful. There is one in particular though named [sensitive content hidden] that I've been so lucky to get a couple of times and she really is phenomenal. She is the primary reason I recommend Wix to any and all entrepreneurs who ask me what site builder to use. She helped me set up my content management system on the website which makes it so easy to update, add and edit content. She is the kindest, most patient customer service rep I've ever worked with and really goes the extra mile to make sure it's easy for me to do whatever I'm trying to do. She listens and knows exactly what I want, but also anticipates what I need without me even asking!

Cons:

Some of the responsive features to help the site automatically adjust between web and mobile make the spacing look funky. Other than that, it's an awesome tool.

John
Owner Operator in US
Furniture, Self Employed
Used the Software for: 2+ years
Reviewer Source

Spare yourself and find a company who cares for their customers

1.0 2 months ago New

Comments: Wix is so bad as a vendor it has made me think about closing up shop as a business owner.

Pros:

Wix has overall good reviews, so I came here to save others from the pain I have had to go through. Wix is like owning a boat, the best thing of owning it is the day you get rid of it.

Cons:

Support is worse than awful. If you need a report for your accountant and it is not working, they will not fix it. You will get the run around and they will throw different ideas at you until you just plain give up. Even if you explain what you need and have copies of the same report you ran last month, they will just tell you it works on their end.

Nicole
Owner in France
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy to use While Retaining the Flexibility to Grow Into

4.0 3 months ago

Comments: Overall, WIX is my preferred platform to build as I value empowering my clients to learn how to manage their own websites for basic upkeep. WIX is easy to teach clients how to use and is very affordable. I also appreciate that WIX allows you to create your website on the free account so that my clients don't need to feel rushed in learning how to use the platform before paying for it (unlike other platforms that only offer 2 week trials). By far, best customer service out there.

Pros:

By far the biggest selling feature for me with WIX is their customer service. By far the best, most responsive and ready-to-help team I've encountered. Every platform has it's glitches but at least WIX is always there to help. It's also one of the easier platforms to build a website on. Super user-friendly so that I can easily teach my clients how to use it. I also appreciate that WIX allows you to create your website on the free account so that my clients don't need to feel rushed in learning how to use the platform before paying for it (unlike other platforms that only offer 2 week trials). By far, best customer service out there. Finally, it's the best compromise for small businesses between where they are now (small or startup) and what they need to grow into.

Cons:

I does tend to glitch more often than I would like. However a quick refresh of the page usually fixes the issue. I also miss the old agency benefits account.

Betsy
CEO in US
Arts & Crafts, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Wix is great

5.0 2 weeks ago New

Comments: So far, it's been great. I have no complaints. Whatever I can't figure out right way, I just need to be patient and actually read.

Pros:

I liked that it was easy to use and everything is all in one place!

Cons:

No cons so far. I think everything is pretty self-explanatory and there are a lot of help features.