--- description: Get detailed information about SurveySparrow usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveySparrow Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [SurveySparrow](/software/168823/surveysparrow) # SurveySparrow Canonical: https://www.capterra.co.il/software/168823/surveysparrow Page: 1 / 6\ Next: [Next page](https://www.capterra.co.il/software/168823/surveysparrow?page=2) > Turn surveys into conversations with our chat-like surveys. Engage better with your customers \& employees. > > Verdict: Rated **4.4/5** by 121 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SurveySparrow? SurveySparrow targets Customer Experience, Marketing, Product, HR, IT, Sales, and Operations Managers across BFSI, Retail, IT, Healthcare, Automotive, Media, Government, Education, Hospitality, and E- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 121 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SurveySparrow - **Location**: Palo Alto, US - **Founded**: 2017 ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Please contact SurveySparrow directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Activity Dashboard - Alerts/Notifications - Benchmarking - CSAT Survey Structure - Complaint Monitoring - Conditional Logic - Customer Experience Management - Customer History - Customer Segmentation - Customizable Questions - Customizable Templates - Dashboard Software - Data Import/Export - Data Security - Data Visualization Software - Drag & Drop - Email Management Software - Email Marketing Software - Employee Database - Engagement Tracking - Feedback Management - For Healthcare - Forms Creation & Design - Mass Texting - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Distribution - NPS Survey Structure - Negative Feedback Management - Offline Response Collection - Performance Management - Performance Metrics - Performance Review Management - Process/Workflow Automation - Progress Tracking - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Sentiment Analysis - Skip Logic - Social Media Integration - Survey Builder - Surveys & Feedback - Template Management - Third-Party Integrations - Trend Analysis - Visual Analytics ... and 10 more features ## Integrations (11 total) - BHN Rewards - Freshdesk - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Mailchimp - WordPress - Zapier - Zendesk Suite - Zenkit ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.capterra.co.il/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.co.il/directory/30092/survey/software) - [Market Research Software](https://www.capterra.co.il/directory/10041/market-research/software) - [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software) - [Customer Satisfaction Software](https://www.capterra.co.il/directory/30541/customer-satisfaction/software) - [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software) ## Alternatives 1. [SurveyMonkey](https://www.capterra.co.il/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 2. [Jotform](https://www.capterra.co.il/software/158456/jotform-4-0) — 4.7/5 (2795 reviews) 3. [Connecteam](https://www.capterra.co.il/software/153140/connecteam) — 4.6/5 (5060 reviews) 4. [Typeform](https://www.capterra.co.il/software/137289/typeform) — 4.7/5 (945 reviews) 5. [QuestionPro](https://www.capterra.co.il/software/135455/questionpro) — 4.8/5 (522 reviews) ## Reviews ### "Great for business" — 5.0/5 > **Sahar** | *11 November 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: User friendly, interactive with my customer, getting feedback > > **Cons**: More updates to app, more customer’s support > > Great, very satisfying for my small business, great way to reach out to my clients ----- ### "Owner and Manager" — 5.0/5 > **Lanie** | *27 June 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: I love how easy and intuitive it is to work with Survey Sparrow. Creating and sending surveys is not only simple but genuinely enjoyable. One of my favorite features is the offline mode—it allows me to collect data without needing an internet connection, which is a huge plus for fieldwork. Overall, the platform is user-friendly, efficient, and a pleasure to use. > > **Cons**: I wish Survey Sparrow offered an audience purchase option. I'm currently using another vendor to fill this gap, but their platform isn’t nearly as intuitive or user-friendly as Survey Sparrow. > > Overall, I really like Survey Sparrow and look forward to seeing continued updates and improvements to the platform. My only concern is pricing—I hope it remains accessible and affordable for small businesses like mine. ----- ### "12 months in" — 4.0/5 > **Jeremy** | *16 July 2025* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: Easy to use survey builder, flexible and powerful editing features. Well documented API with easy integration with other platform. Strong support from the client services team. > > **Cons**: Custom applications can add additional capabiltiy, but can be difficult to find and use within the platform. > > Happy with the use of the tool, we have found far more capable than the free or bundled solutions with office applications. Would recommend. ----- ### "Easy to use and robust" — 5.0/5 > **Michelle** | *25 June 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: The UX in Survey Sparrow is great. It's easy to set up surveys and share them and we love the shareable PDF reports. The downloadable excels make it easy to analyze our data too. > > **Cons**: We wish we could download pre-filtered excel reports. The preview option is great but it makes you start from the beginning of the survey - I just want to preview the question I am building not the whole thing. > > Great\! we use it for customer feedback as well as internal surveys. The visual customization and question type options are perfect for our team. ----- ### "Optimized software for quick responses" — 5.0/5 > **Stanley** | *24 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like the way you create surveys and get anonymous feedback by collecting conversational data on this software. 360 surveys are more objective, this helps to work effectively with each other and gives a complete picture about strengths and weaknesses. SurveySparrow also allows you to create different links for the same survey each time it is shared so that we can share them on our social networks and easily separate the responses no matter where they come from, be it Linkedin, Twitter, among others. > > **Cons**: SurveySparrow offers excellent integration with other payment platforms such as Stripe, however it does not include Paypal, this integration would be a great help. > > Taking surveys is extremely easy. Integration with Stripe Payment allows you to make transactions as secure as possible. With this integration you will be able to answer a form and make a payment online and in mobile applications in an easy and unique way. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.il/software/168823/surveysparrow?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/168823/surveysparrow) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data