What Is Microsoft Teams?

Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.

Who Uses Microsoft Teams?

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

Where can Microsoft Teams be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • by Microsoft
  • Located in Middletown, US
  • Founded in 1975
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 5 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

About the vendor

  • by Microsoft
  • Located in Middletown, US
  • Founded in 1975
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 5 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

Microsoft Teams videos and images

Microsoft Teams video
Microsoft Teams Software - Microsoft Teams channels - thumbnail
Microsoft Teams Software - Microsoft Teams files - thumbnail
Microsoft Teams Software - Microsoft Teams contacts - thumbnail
Microsoft Teams Software - Microsoft Teams meetings - thumbnail

Compare Microsoft Teams with similar products

Starting price

US$5.00/month
US$14.99/month
US$8.00/month
US$13.50/month

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version Yes

Free Trial

Free Trial Yes
Free Trial No
Free Trial Yes
Free Trial Yes

Microsoft Teams Features

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management Software
  • Content Management System (CMS) Software
  • Customizable Branding
  • Discussions / Forums
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • File Management
  • File Sharing Software
  • File Transfer
  • Live Chat Software
  • Mobile Access
  • Prioritization
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing Software
  • Secure Data Storage
  • Single Sign On Software
  • Status Tracking
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Version Control
  • Video Conferencing Software
  • Workflow Management Software

View full list of Collaboration

  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Agenda Management
  • Application Encryption
  • Attendee Management
  • Audio Calls
  • Breakout Rooms
  • Calendar Sync
  • Collaboration Tools
  • Customizable Branding
  • Document Management Software
  • File Sharing Software
  • HD Audio/Video
  • Host Controls
  • Internal Meetings
  • Live Chat Software
  • Lock Meetings
  • Meeting Management
  • Meeting Notes
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Mobile Access
  • Presentation Streaming
  • Private Chat
  • Recording
  • Reminders
  • Reporting/Analytics
  • Scheduling Software
  • Screen Sharing Software
  • Single Sign On Software
  • Surveys & Feedback
  • Third Party Integrations
  • User Management
  • Video Conferencing Software
  • Video Layouts/Views
  • Virtual Backgrounds

View full list of Meeting

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management Software
  • Employee Activity Monitoring
  • File Management
  • File Transfer
  • Live Chat Software
  • Meeting Management
  • Monitoring
  • Prioritization
  • Progress Tracking
  • Project Time Tracking
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • SSL Security
  • Single Sign On Software
  • Softphone Software
  • Tagging
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • Video Chat
  • Video Conferencing Software
  • Workflow Management Software

View full list of Remote Work

  • API
  • Access Controls/Permissions
  • Annotations
  • Application Management
  • Audio Capture
  • Backup and Recovery
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Content Management System (CMS) Software
  • Customizable Branding
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • File Management
  • File Sharing Software
  • File Transfer
  • Image Editing
  • Interactive Content
  • Live Chat Software
  • Meeting Management
  • Multi-Screen Recording
  • On-Demand Recording
  • Online Video Platform Software
  • Performance Metrics
  • Projections
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Screen Capture
  • Screen Recording Software
  • Single Sign On Software
  • Speech-to-Text Analysis
  • Tagging
  • Template Management
  • Third Party Integrations
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing Software
  • Video Editing Software
  • Video Streaming
  • Video Support
  • Workflow Management Software
  • YouTube Uploading

View full list of Screen Recording

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Annotations
  • Availability Indicator
  • Brainstorming
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Call Recording Software
  • Chat/Messaging
  • Collaboration Tools
  • Conferencing
  • Customizable Branding
  • Desktop / Browser Sharing
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • Email Reminders
  • File Management
  • File Transfer
  • Live Chat Software
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Participant Screen Sharing
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Video Platform Software
  • Presentation Streaming
  • Presenter Control Management
  • Real Time Screen Sharing
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Scheduling Software
  • Screen Capture
  • Screen Mirroring
  • Screen Recording Software
  • Surveys & Feedback
  • Targeted / Locked Screen Sharing
  • Third Party Integrations
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing Software
  • Video Streaming
  • Video Support
  • Whiteboard Software

View full list of Screen Sharing

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Audio Calls
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Contact Management Software
  • Content Management System (CMS) Software
  • Customizable Branding
  • Data Import/Export
  • Discussions / Forums
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • File Management
  • File Sharing Software
  • File Transfer
  • Forum / Discussion Board
  • Live Chat Software
  • Meeting Management
  • Mobile Access
  • Progress Tracking
  • Project Management Software
  • Projections
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Single Sign On Software
  • Surveys & Feedback
  • Tagging
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Conferencing Software
  • Workflow Management Software

View full list of Team Communication

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Automatic Call Distribution
  • CRM Software
  • Calendar Management
  • Call Center Management
  • Call Monitoring
  • Call Recording Software
  • Call Reporting
  • Call Routing
  • Call Tracking Software
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management Software
  • Customizable Reports
  • Fax Management
  • File Sharing Software
  • File Transfer
  • IVR / Voice Recognition
  • Interaction Tracking
  • Live Chat Software
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • SMS Messaging
  • SSL Security
  • Single Sign On Software
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing Software
  • Video Support
  • Voice Mail

View full list of Unified Communications

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Auto Framing
  • Automatic Transcription
  • Brainstorming
  • CRM Software
  • Calendar Management
  • Call Recording Software
  • Chat/Messaging
  • Collaboration Tools
  • Conferencing
  • Content Management System (CMS) Software
  • Customizable Branding
  • Electronic Hand Raising
  • Email Management Software
  • Email Reminders
  • Event Management Software
  • Event Scheduling
  • File Sharing Software
  • File Transfer
  • Live Chat Software
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Video Platform Software
  • Polls/Voting
  • Presentation Streaming
  • Private Chat
  • Real-Time Chat
  • Recording
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Scheduling Software
  • Screen Sharing Software
  • Single Sign On Software
  • Surveys & Feedback
  • Third Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Conferencing Software
  • Video Streaming
  • Video Support
  • Whiteboard Software

View full list of Video Conferencing

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM Software
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Recording Software
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking Software
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management Software
  • Customizable Reports
  • Fax Management
  • IVR / Voice Recognition
  • Interaction Tracking
  • Live Chat Software
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Online Voice Transmission
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Third Party Integrations
  • Unified Communications Software
  • Video Conferencing Software
  • Voice Mail
  • Voicemail Transcription

View full list of VoIP

  • API
  • Activity Dashboard
  • Auto Framing
  • Automatic Transcription
  • Brainstorming
  • Brand Management Software
  • Calendar Management
  • Call Recording Software
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Conferencing
  • Content Management System (CMS) Software
  • Customizable Branding
  • Electronic Hand Raising
  • Email Management Software
  • Email Reminders
  • Event Management Software
  • Event Scheduling
  • File Sharing Software
  • File Transfer
  • HD Audio/Video
  • Host Controls
  • Live Chat Software
  • Meeting Management
  • Mobile Access
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Video Platform Software
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Recording
  • Reporting & Statistics
  • SSL Security
  • Scheduling Software
  • Screen Sharing Software
  • Surveys & Feedback
  • Third Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Conferencing Software
  • Video Streaming
  • Video Support
  • Whiteboard Software

View full list of Web Conferencing

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM Software
  • Calendar Management
  • Call Recording Software
  • Chat/Messaging
  • Conferencing
  • Contact Management Software
  • Content Management System (CMS) Software
  • Customizable Branding
  • Customizable Templates
  • Document Storage
  • Electronic Hand Raising
  • Email Reminders
  • Engagement Tracking
  • Event Management Software
  • Event Scheduling
  • File Sharing Software
  • File Transfer
  • Live Chat Software
  • Meeting Management
  • Mobile Access
  • Multi hosts
  • On-Demand Recording
  • On-Demand Webinars
  • Online Video Platform Software
  • Polls/Voting
  • Presentation Streaming
  • Q&A Management
  • Real Time Data
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling Software
  • Screen Sharing Software
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing Software
  • Video Streaming
  • Video Support
  • Whiteboard Software

View full list of Webinar

Microsoft Teams Alternatives

More Microsoft Teams alternatives

Microsoft Teams Reviews

Read all 7,802 reviews

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.2
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Troy B.
Troy B.
Professor in US
Verified LinkedIn User
E-Learning, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft Teams is a game changer in a pandemic riddled world

5 2 weeks ago New

Comments: Live Chat in Microsoft Teams is the very reason we chose this over other software. Zoom does not come close to offering the features in Microsoft Teams. I will continue to choose this software over others as it offers everything I am looking for as an online college professor.

Pros:

Just as things became difficult with COVID-19, Microsoft Teams came along offering a myriad of features allowing so many to continue working and going to school from home.

Cons:

I believe the only downfall is that integrations and file sharing could be more, just more.

Petar M.
Petar M.
General Manager in Bulgaria
Verified LinkedIn User
Information Technology & Services, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Good enough, but not Great

4 4 weeks ago New

Comments: Good enough, but not great, especially if you have used other communicators.
UX is light years behind the competition.
The only 2 reasons to use MS Teams are pricing (included in MS Office), and the integration with other MS Office products.

Pros:

Very good integration with Outlook and MS Calendar. Good switching between desktop and mobile during a meeting. Useful notifications / reminders when a meeting starts.

Cons:

Alwful UI and UX, unintuitive UI, non-productiv shortcuts, not very configurable, not good default settings. Linux app is not on par. Search functionality is not very good. Has bugs - sometimes loses message history, not synchronizing b/n desktop and mobile apps, not showing the correct status, not sending notifications on time, etc. Missing some important functionality - like push to talk during a meeting, or good annotations. Some functionalities are not developed properly - for example integration with MS Forms is pretty bad. Comes short when compared to the competition like Slack.

Jonathan M.
Jonathan M.
Head Coach in US
Verified LinkedIn User
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Probably switching to Slack and Zoom

3 last month New

Comments: Microsoft Teams does a good job. I don't want it to sound all negative, when it is a good videoconferencing solution. But, the User interface can feel a bit overwhelming, and the fact that Zoom is much more widely adopted, ultimately means that I'm likely going to switch back to Zoom, as I feel that they have done a good job of fixing the security holes that led us to switch over to Teams in the first place.

Pros:

It's handy to have a software that is connected to my email provider, and it's relatively simple to use. We originally made this switch due to privacy concerns with Zoom, and it does carry out most of the functionality we need at least internally. I do like that the default video quality is 1080p, and the number one reason for switching over from Zoom was security concerns, which Microsoft definitely does a fantastic job of. Microsoft Teams is more secure than Zoom.

Cons:

It's not as widely adopted as Zoom, and so I find myself ending up using both softwares, one for internal organization and one for the public, and that ends up being inefficient and inconvenient. I also find that Zoom is a simpler interface to use. Microsoft teams has so many different features and options that it can almost feel overwhelming. A lot of functionality seems like it ends up being an overpowered software for what we need.

Verified Reviewer
Training Delivery Professional in UK
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Working from home just got a whole lot easier throughout 2021

5 last month New

Comments: Microsoft Teams, Wow Wow Wow! Well long gone are the days of spending 20 to 30 mins trying to get all my learners to battle through Cisco WebEx's complex dial in process....OMG the nightmares so many of us had with that is just beyond belief.
Teams has been a lifesaver, timesaver, stress reducer in a time of high anxiety. It's been a brilliant investment by our workplace. We have our working meetings so easy to set up and in contrast to other softwares, there is no time limit. We can pass files back and forth, open files simultaneously to work collaboratively. It's saving huge amounts of time, improved efficiency and hence increased productivity. It has been a brilliant promoter of paper free working, less emails, and more in the moment work.

Pros:

The video conferencing, screen sharing and being able to invite a limitless number of colleagues to the meeting with such ease has to be one of it's top strengths. Live transcription on the go during meetings Ability to see our colleagues in the display individually or a together mode on the seats; it's an extraordinary touch. Absolutely love how you're able to change backgrounds throughout the meeting during conferencing Very easy to set up and in contrast to other softwares, there is no time limit. The ability to pass files & documents back and forth and to open files simultaneously to work collaboratively. It's saving us huge amounts of time, improved efficiency and hence increased productivity. Breakout rooms are a breeze to set up and makes life so much easier.

Cons:

Low bandwidth can be an issue, would have to switch the cameras off to compensate. Have to mute chats to stop notifications constantly popping up in the bottom right hand corner - can be very distracting during sessions. The whiteboards need better integration, e.g. being able to prepare prior to session, save after completion of sessions etc.

Obakeng R.
Obakeng R.
engineer in South Africa
Verified LinkedIn User
Information Technology & Services, 5,001-10,000 Employees
Used the Software for: 1+ year
Reviewer Source

MS Teams review

5 last week New

Comments: You solve the problem of not having a shared communication platform for the entire company using Microsoft Teams. Messages, a conference room, and file sharing are all included. It's all in one spot now, which wasn't the case before Microsoft Teams. and also since covid 19 we no longer need to work at the office as teams solve that

Pros:

I enjoy that I can phone, text, video chat, and so on. Teams are extremely useful for training a class of many agents. I can use Teams on my phone and at work, which is convenient when I need to take a break for lunch. It's also useful for troubleshooting IT issues.

Cons:

There's nothing I don't like about Microsoft Teams; it does what I need it to do. The only negative that comes to mind is that when you share your screen during a team meeting, it takes away the main screen where everyone can see you, making it difficult to see who is speaking.