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What Is Microsoft Teams?

Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day.

Who Uses Microsoft Teams?

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

Microsoft Teams Software - Microsoft Teams channels
Microsoft Teams Software - Microsoft Teams files
Microsoft Teams Software - Microsoft Teams contacts
Microsoft Teams Software - Microsoft Teams meetings

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Reviews of Microsoft Teams

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.2
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Adelia D
Adelia D
Senior Field Service Engineer in Portugal
Verified LinkedIn User
Machinery, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Proven true to it, Microsoft Teams is the most superior product for team collaboration.

5.0 2 weeks ago New

Comments: We are having a phenomenal experience with Microsoft Teams which has helped us to collaborate and work in unity during our projects. Microsoft Teams has provide our team with very reliable communication and information sharing tools that ensure free flow of information during projects. It has boosted our projects management by making it easy for the whole team to always be on the same page.

Pros:

Microsoft Teams has the most epic team communication tools which makes it easy for the team to share important information. Microsoft Teams is equipped advanced security and data protection features which keep all our data and project information safe and secure. It has an easy to use team workspace that help us to unite and collaborate on our projects efficiently. Microsoft Teams has an online meeting function that allows us to conveniently hold our team meeting discussions virtually.

Cons:

Fortunately for us, we have not had any challenging moments with Microsoft Teams. We have not had any negative experience.

Juliet
Knowledge Systems Manager in Ireland
Law Enforcement Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Very useful tool which extends beyond mere communication.

5.0 2 months ago New

Comments: Very useful tool which extends beyond mere communication.

Pros:

Very easy to communicate, hold meetings etc. Like the calendar functionality and seamless experience. Beneficial that one can keep everything in one place for a project.

Cons:

Can become difficult when arranging meetings with people outside of an organisation. You have to get used to working with the groups and individuals to avoid confusion. It has been tricky with us as the organisation limits what we can and can't share/save to Teams. It would be great if we could use it fully. Zoom has some better functionality for presenting training but as that is not our focus, Teams was a better choice.

Cyrus
Creative Content Manager in US
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Made for Large Corporate Entities. Not Necessary for Small Teams

3.0 2 weeks ago New

Comments: Teams is definitely designed for large corporate management. Everything is linked and they can track your active work status, file editing, and messages. I personally prefer Google and Slack though.

Pros:

It's a well made team communication tool with integration with the Office suite

Cons:

I found it kind of annoying to use. I missed the simplicity of sharing and collaborating with others like you can in Google. I know they have those features, I just found they didn't work as well.

Bien
Systems and Service Operations Analyst IT in Australia
Food Production, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

MS Teams Experience

5.0 2 months ago New

Comments: Overall, MS Teams is a very reliable application as messaging platform including file sharing, calendar, planner, etc.

Pros:

It’s a one stop solution messaging platform

Cons:

Perhaps when there are hundreds of participants on a conference call we have to turn our videos on to stay connected but i believe this is something to do with the connection as well.

Christopher
Senior Creative in UK
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Go to video call software.

5.0 3 weeks ago New

Comments: After using Skype and Zoom since lockdown, we have settled on Microsoft teams as our main software package for video calls and communication within the company. It works well and has enabled us to keep on top of our communication with each oither..

Pros:

Microsoft teams, integrates well with Outlook and makes planning and organising calls and projects easy and stressfree.

Cons:

Sometimes sharing video can slow down a call, the sound doesn't sync and it can make presenting very difficult or look unprofessional. This is a problem with most video call software and it may be down to broadband connections, but it is an issue that affects a lot of people.