What Is Microsoft Teams?

Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day.

Who Uses Microsoft Teams?

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

Where can Microsoft Teams be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Microsoft
  • Located in Redmond, US
  • Founded in 1975
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Belgium, Brazil, Canada and 30 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

About the vendor

  • Microsoft
  • Located in Redmond, US
  • Founded in 1975
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Belgium, Brazil, Canada and 30 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

Microsoft Teams videos and images

Microsoft Teams Software - Microsoft Teams channels
Microsoft Teams Software - Microsoft Teams files
Microsoft Teams Software - Microsoft Teams contacts
Microsoft Teams Software - Microsoft Teams meetings
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Microsoft Teams video
Microsoft Teams Software - Microsoft Teams channels
Microsoft Teams Software - Microsoft Teams files
Microsoft Teams Software - Microsoft Teams contacts
Microsoft Teams Software - Microsoft Teams meetings

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Features of Microsoft Teams

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Audio Capture
  • Auto Framing
  • Automatic Transcription
  • Calendar Management
  • Call Conferencing
  • Call Routing
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Conferencing
  • Contact Management Software
  • Data Import/Export
  • Desktop / Browser Sharing
  • Discussions / Forums
  • Document Management Software
  • Document Storage
  • Event Management Software
  • File Sharing Software
  • For Small Businesses
  • Host Controls
  • Live Chat Software
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • Online Voice Transmission
  • PBX
  • Polls/Voting
  • Presentation Streaming
  • Presenter Control Management
  • Private Chat
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-Time Chat
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Recording Software
  • Screen Sharing Software
  • Search/Filter
  • Task Management Software
  • Third Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing Software
  • Video Layouts/Views
  • Virtual Backgrounds

Microsoft Teams Alternatives

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With 15+ years in the agile space, Jira offers teams the top tools and best practices to provide the right foundation for growth.
Cloud-based platform that helps businesses facilitate operations via a suite of communication and productivity applications.
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Trusted by millions, Basecamp puts everything you need to get work done in one place.
TeamViewer empowers you to connect to any device to support anyone, any process, or anything — from anywhere, anytime.
Dropbox Business is the secure file sharing and storage solution that employees love and IT admins trust. Start a free trial today!
Collects statistics and build reports of the employee's work based on the employee's presence status Skype for Business.
Cloud-based solution that enables businesses to send, receive, organize, translate and schedule emails across multiple user accounts.
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Asana is the easiest way to organize and manage all of your team's work. See why Asana is a top performer on Capterra.

Reviews of Microsoft Teams

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.2
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nazeeb
Nazeeb
CEO in India
Verified LinkedIn User
Hospitality, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Team - An alternative to Zoom, Asana and Google

5.0 3 weeks ago New

Comments: Overall value for money

Pros:

Everything is at same place, connecting to team members, calendars and drive space linked to team makes this a useful for early stage companies. Highly recommended for companies who are looking for single place to handle things.

Cons:

Breakdown in last few months, tech glitches like status showing offline while you are offline, multiple device issues etc.

Kristianna
Kristianna
Supervisor - Insurance Sales in US
Verified LinkedIn User
Insurance Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft Teams - Making Remote Work Possible

5.0 last month New

Comments: I use Microsoft Teams all day, every day to engage with my team, communicate in the remote work environment, hold video meetings to incorporate as much human interaction as possible into the virtual environment. Teams allows me to share information with my team, help them in their daily tasks, play games to lighten the workday, send praise features to celebrate their hard work, etc. Remote work would not be possible (at least on my team) without it!

Pros:

I would not be able to function in my role without the consistent, daily use of Microsoft Teams. I use Teams to easily chat with my team, host online Team events, share important data, private message, host video meetings, make quick and easy phone calls, etc. I also love that there are so many add-ons that I can utilize (like the Praise feature) to engage with my team and reward productive output.

Cons:

The only con that I would list would be that the emoji menu should have a recently used section. But, this is super minimal, as the selection for emojis to brighten up my team chat and engage with my team is vast!

Hadi
Hadi
Software developer in Lebanon
Verified LinkedIn User
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Large organization scale app

1.0 3 weeks ago New

Comments: I hate this app, we use it at my university, first use of the app is confusing, video recording doesn't last long to re watch, you can't watch videos on your preferred video player, you can't speed up video and many more bad and incomplete features on unsupported platforms

Pros:

Scheduling meeting and assignments is probably the only thing taht i like about this app

Cons:

Their's a lot to cover, from the video recording that last 20 days only to the horrible integrated download manager, and the notification system on android

Verified Reviewer
Software developer in India
Verified LinkedIn User
Information Services, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best application for video calling and remote controlling.

5.0 4 months ago

Comments: Overall Microsoft teams is best application in my perspective. I loved approximately each and every feature.

Pros:

The best thing about Microsoft teams as a video conferencing is the audio and video quality. This application do not consume large amount of memory and space which makes it friendly for the developers like myself. Microsoft teams is easily understandable and easy to use software. Teams provide lots of feature which comes handy to the user such as video calling, chats, screen sharing, polls, note making etc. The most facinating thing that I liked in teams is taking remote access to other collegues.

Cons:

Microsoft teams sometimes do not update or wrongly update the status. For example, when I am in a call, sometimes it shown to other users that I am away or awailable. The file structures is very confusing and at some point there is unnecessary storage consuption. The swtiching of the call from mobile to PC sometimes is harder. It may happen that the message is not getting sent even if the network is strong and there is no option to try again.

Scott
Controller in US
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Very Powerful Business Tool

5.0 2 weeks ago New

Comments: Overall this is a very good tool that has changed how projects are run. It is well suited to our new hybrid work situations where some are remote and others are working on-site.

Pros:

I use this product daily for my day job. Each day I attend a minimum of one or two meetings on MS Teams. It is great for hosting conferences and bringing people from around the world together. It is also great for one one one or group calls. I belong to several teams that host their info on MS Teams. It is great to have such a powerful tool.

Cons:

The document storage can be a little clunky but that may just be the way that we use it. Does not interface well with our conference room audio/visual equipment when trying to use it as the host for a meeting. Must host from a separate PC, unlike a close competitor's product.