--- description: Get detailed information about ContactPigeon usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ContactPigeon Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [ContactPigeon](/software/168153/contactpigeon) # ContactPigeon Canonical: https://www.capterra.co.il/software/168153/contactpigeon Page: 1 / 13\ Next: [Next page](https://www.capterra.co.il/software/168153/contactpigeon?page=2) > Customer engagement, personalization and automation features that work to attract, retain, and grow sales for retailers. > > Verdict: Rated **5.0/5** by 297 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ContactPigeon? ContactPigeon enables eCommerce stores and B2C businesses to engage, retain, and grow customers with unique insights into visitor behaviors, automation flows, and personalized recommendations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 297 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ContactPigeon - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Pricing based on volume of customer profiles. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, Greek - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 71 more ## Features - A/B Testing - CAN-SPAM Compliance - CRM Software - Campaign Analytics - Campaign Management Software - Campaign Scheduling - Contact Management Software - Customer Profiles - Customer Segmentation - Customizable Fields - Drip Campaigns - Email Marketing Software - Email Tracking Software - Event Triggered Actions - Landing Pages/Web Forms - Lead Management Software - Lead Qualification - Marketing Automation Software - Mobile Optimization - Multi-Channel Marketing - Personalization and Behavioral Targeting Software - ROI Tracking - Reporting/Analytics - Segmentation - Social Marketing - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor - Website Visitor Tracking ## Integrations (8 total) - Adobe Commerce - BigCommerce - Meta for Business - Shift4Shop - Shopify - Volusion - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Marketing Automation Software](https://www.capterra.co.il/directory/6/marketing-automation/software) ## Related Categories - [Marketing Automation Software](https://www.capterra.co.il/directory/6/marketing-automation/software) - [Email Marketing Software](https://www.capterra.co.il/directory/30013/email-marketing/software) - [Customer Data Platform Software](https://www.capterra.co.il/directory/31334/customer-data-platform/software) - [Retail Intelligence](https://www.capterra.co.il/directory/34633/retail-intelligence/software) ## Alternatives 1. [Brevo](https://www.capterra.co.il/software/132996/brevo) — 4.6/5 (3512 reviews) 2. [Gmail](https://www.capterra.co.il/software/202338/gmail) — 4.8/5 (13517 reviews) 3. [Mailchimp](https://www.capterra.co.il/software/110228/mailchimp) — 4.5/5 (17676 reviews) 4. [MailerLite](https://www.capterra.co.il/software/136603/mailerlite) — 4.7/5 (2322 reviews) 5. [ActiveCampaign](https://www.capterra.co.il/software/79367/activecampaign) — 4.6/5 (2568 reviews) ## Reviews ### "Promising automation opportunities and a neat personalization solution" — 5.0/5 > **George** | *22 June 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: From a communication and support perspective, the collaboration has been excellent. I also appreciate the consistent follow-up, clear recommendations, and practical approach of my account manager. We currently use automations that help us reconnect with users based on their browsing and shopping behavior, keeping communication always relevant. The account is currently in the final stage of reintegration, and once it is completed, we have already discussed expanding our automation setup with additional flows. We’re discussing of activating new arrivals, price drop notifications, and a product category automation. > > **Cons**: One area that required attention was some confusion around a discount pop-up for new users. We fixed it immediately with the team's suggested changes, making sure that we will avoid similar cases in the future. ----- ### "A flexible omnichannel platform for data aggregation, automations, and retail customer engagement" — 5.0/5 > **Maria** | *18 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon provides a strong combination of collecting, organizing, and turning data into, automation and multichannel communication capabilities. We use the platform both for data management and for regular campaign activities, including Viber messaging and a large number of automated customer journeys. At this stage, we have approximately 60 automations active in ContactPigeon and rely on QR codes for our offline stores to support offline-to-online engagement. In addition, we are slowly moving forward with a loyalty program built together with ContactPigeon, although it is still not live. The platform’s ability to support complex workflows, different channels, and customized use cases makes it a valuable part of our marketing operations. The highlight is that the team is always supportive and helps us with our very precise business requirements. > > **Cons**: Unfortunately, the segmentation process can sometimes take longer than expected, and list updates may create delays when we need to act fast. Improvements in this area would make the platform even more efficient. ----- ### "A complete solution from data management and automation to loyalty programs" — 5.0/5 > **ANASTASIA** | *18 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon gives us a strong set of tools for managing customer communication across different channels. We use the platform for campaign sends, automation, customer data, and right now we are preparing our loyalty program. The platform’s capabilities can cover different types of activations for different stages of the funnel, and this is a really important asset in any marketing tool. At the moment, we have approximately 60 automations running, including transactional flows, cart abandonment, browse abandonment, product recommendations, birthday communications, and other automated touchpoints. Also, the Customer Data Platform helps us work with customer data and supports audience building, personalization, and tracking. We also use QR codes for our physical stores to connect in-store interactions with digital engagement. In addition, we are slowly starting to build a loyalty program with ContactPigeon, even though it is not live yet. > > **Cons**: Segmentation and list updates can sometimes take longer than expected, and improving this area would make the platform even more efficient for marketing actions. ----- ### "Flexible for targeted campaigns and strong automation flows" — 5.0/5 > **Christos** | *7 August 2026* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: The platform gives us the flexibility to create automations based on different customer actions. We currently use Abandoned Cart, Browse Abandonment, and survey automations, and we are developing a new flow that will send relevant content after a purchase from a specific product category. We have also configured our registration pop-up with a dropdown menu, allowing each user to choose the category they are interested in. Subscribers are then added to the relevant list, which makes it easier to send targeted newsletters to different audience groups. We are now planning additional implementations, including an embedded Recently Viewed pop-up and a Best Sellers automation. > > **Cons**: Complex flows need more preparation, testing, and coordination before launch, and sometimes setting up is not immediate, particularly when multiple conditions and audience segments are involved. But we always have help when implementing each journey. ----- ### "A practical platform for automation and multichannel bulk campaigns" — 5.0/5 > **Ilias** | *23 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: With ContactPigeon, we can run email campaigns, pop-ups, and automations from a single platform, and since 2020, it has become an integral part of our marketing activities. Email campaigns have the strongest results, bringing in very good revenue. We also use automations, but in a more careful and selective way. At the moment, we have active cart abandonment automations and follow-ups both via email and push notifications. Although push notifications are not something we send frequently, maybe 2 or 3 times per year, the automations are useful to have in place. We also use a subscription and a geolocation pop-up, and planning to build a welcome automation soon. > > **Cons**: In general, we are cautious with adding too many automations or features, so sometimes we move more slowly with new implementations. But this is mainly based on our internal approach, and doesn’t have to do with the solution so much. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.il/software/168153/contactpigeon?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/168153/contactpigeon) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data