--- description: Get detailed information about Digitail usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Digitail Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Digitail](/software/167764/digitail) # Digitail Canonical: https://www.capterra.co.il/software/167764/digitail Page: 1 / 5\ Next: [Next page](https://www.capterra.co.il/software/167764/digitail?page=2) > Digitail is the AI-native, all-in-one platform for modern veterinary clinics, helping 10,000+ teams work smarter and get home on time. > > Verdict: Rated **4.7/5** by 105 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Digitail? Digitail is the leading AI-native, all-in-one software for vet clinics, trusted by 10,000+ teams to work smarter, see 2× more patients, and get home on time with 15+ AI tools and 30+ integrations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 105 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Digitail - **Location**: Iasi, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$289.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Starting at $289 (USD) per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Appointment Scheduling Software - Charting - Client Management - Communication Management - Confirmations/Reminders - Document Storage - E-Prescribing - EMR/EHR - Inventory Management Software - Medical Billing Software - Patient Intake - Patient Portal Software - Patient Records Management - Payment Processing Software - Treatment Planning ## Integrations (16 total) - FetchIt - Google Calendar - Google Maps - Greenline - Inventory Ally - Kumba AI - Okta - ReviewTrackers - SendGrid - Stripe - Stripe Billing - Talkatoo - Text Blaze - TypingDNA Verify 2FA - VetPay ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Veterinary Software](https://www.capterra.co.il/directory/30617/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.capterra.co.il/software/133166/DaySmart-Vet) — 4.6/5 (292 reviews) 2. [Instinct Science](https://www.capterra.co.il/software/1017062/instinct-emr) — 4.9/5 (238 reviews) 3. [Covetrus Pulse](https://www.capterra.co.il/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 4. [Shepherd](https://www.capterra.co.il/software/172485/shepherd-app) — 4.7/5 (89 reviews) 5. [ezyVet](https://www.capterra.co.il/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (278 reviews) ## Reviews ### "Great cloud based PIMs" — 5.0/5 > **Becca** | *4 September 2026* | Veterinary Software | Recommendation rating: 9.0/10 > > **Pros**: I really like the team responsiveness to issues via the chat function and their willingness to make changes to their program based on the desires of the users. The flexibility with how to set up your own system and templates. Scheduling appointments is a breeze even if you have to register a new client they updated the system to accommodate that in a recent update. > > **Cons**: I dislike how much the system changes sometimes. I personally like the updates, but communicating that to my staff (especially the parttime staff) sometimes is difficult or frustrating due to the changes from week to week. I do not care much for the 2 factor log-in feature since we have multiple technicians and doctors moving throughout the clinic. We use a shared technician log-in for the clinic. > > I really enjoy the PIMs overall. I think the AI dictation is an amazing feature and really speeds up the efficiency of my records. It's also a great value for the price per doctor to use. ----- ### "Digitail after 4 months" — 5.0/5 > **sebastian** | *5 June 2026* | Veterinary Software | Recommendation rating: 8.0/10 > > **Pros**: Digitail gave us the foundation to modernize our hospital. We transitioned from paper records to a fully digital workflow, implemented online forms, client communication tools, AI-assisted medical records, and a client app, all within a single platform. The system is intuitive enough for new team members to learn quickly while still offering the flexibility needed for a busy veterinary practice. Their team has also been highly responsive to feedback and genuinely interested in improving the product based on real-world hospital needs. > > **Cons**: One area that still needs improvement is the accuracy and consistency of the AI Scribe feature. We've found that dictation performs noticeably better on laptops and desktop computers than on iPads, where transcription accuracy can be less reliable. As a practice that relies heavily on medical documentation, this occasionally creates extra editing work for clinicians. Beyond that, there are still some workflow and reporting features that could benefit from greater customization as practices become more advanced in their use of the platform. That said, Digitail's team has been highly receptive to feedback and continues to release meaningful improvements based on user input. > > Our overall experience has been very positive. We selected Digitail to be the nucleus of major operational change and used it as a key part of our transition to a more modern, client-focused practice. The platform has helped improve efficiency, reduce paperwork, and create a more connected experience for both staff and pet owners. No software is perfect, but Digitail has consistently demonstrated a willingness to listen to users and evolve. For practices looking for a modern cloud-based veterinary PIMS with strong client engagement tools, it is well worth considering. ----- ### "Admin Manager" — 2.0/5 > **Nancy** | *1 May 2025* | Veterinary Software | Recommendation rating: 0.0/10 > > **Pros**: The beginning when I had hope that it was going to be a great new system for our organization, with plenty of support. > > **Cons**: Customer service has been absolutely dreadful. It is sometimes days before we hear back on an issue and some of them we are still waiting to be resolved for weeks. We have several serious issues i.e., cannot add or change client addresses, none of our client's open balances transferred over from our old HIPPO software which means $1000's of lost revenue. System is overall clunky and some tasks require multiple clicks before you get to what you need. This is a Romanian-based company that rolled out into the US market way too soon without the proper tech support. > > Very unhappy with the software program and the lack of proper and timely support. ----- ### "Digitail is the way of the future for Vet Clinics" — 5.0/5 > **Lynn** | *4 September 2026* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: We like the reminder system, the client chat, the client app, the appointment scheduling, the support, the value for the cost, the AI, and patient managment. > > **Cons**: The learning curve is very steep, it takes a while to learn Digitail. I see they've come out with personalized training now, haven't checked that out yet, but they usually fix what we don't like. > > We have been with Digitail for a few years now and we love it, highly recommend to every vet clinic. Excellent staff and great support. The AI is amazing. ----- ### "DIGITAIL ROCKS\!" — 5.0/5 > **Christopher** | *21 April 2026* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: It makes us so much more efficient that we are able to see more patients in a day without being overwelmed > > **Cons**: It's not built for boarding (we have a large Pet Resort in addition to our hospital) BUT they did give us a workaround which works great. > > Top Notch\! I actually submitted a ticket today and they had my issue resolved in less than 15 minutes. My Lead CSR had a completely different issue the other day and it was resolved in 5 minutes ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.il/software/167764/digitail?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/167764/digitail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data