--- description: Get detailed information about Quiq usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Quiq Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Conversational Marketing Platform Software](/directory/31562/conversational-marketing-platform/software) > [Quiq](/software/166780/quiq-messaging) # Quiq Canonical: https://www.capterra.co.il/software/166780/quiq-messaging Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/166780/quiq-messaging?page=2) > Cloud-based agentic AI platform for customer experience with AI agents, human agent assistance, omnichannel support, and unified. > > Verdict: Rated **4.5/5** by 37 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Quiq? Large enterprises in retail, travel and hospitality, consumer services, financial services, and home services that manage high volumes of customer conversations and complex service interactions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 37 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Quiq, Inc. - **Location**: Bozeman, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$6,000.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Pricing is conversation-based, not seat based, starting at $500 per month. - **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Ukrainian - **Available Countries**: Australia, Canada, France, Germany, Hungary, Italy, Japan, Mexico, Netherlands, New Zealand, Slovakia, United Kingdom, United States ## Features - 2-Way Messaging - AI/Machine Learning - Activity Dashboard - Agent Interface - Alerts/Escalation - Appointment Scheduling Software - Audience Targeting - Automated Responses - Automated Routing - Autoresponders - CRM Software - Call Center Management - Chat/Messaging - Chatbot Software - Computer Telephony Integration - Contact Management Software - Customer Experience Management - Customizable Branding - Dashboard Software - Email Management Software - Feedback Management - File Sharing Software - Human Handover - Inbox Management - Knowledge Base Management - Lead Distribution - Lead Qualification - Mass Texting - Message Personalization - Mobile Access - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Natural Language Processing - Offline Form - Pre-Configured Bot - Proactive Chat - Quality Management Software - Queue Management - Real-time Consumer-facing Chat - Reporting/Analytics - Scheduled Messaging - Sentiment Analysis - Service Level Agreement (SLA) Management - Surveys & Feedback - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing - Visual Analytics - Workflow Management Software ... and 10 more features ## Integrations (4 total) - Genesys Cloud CX - Intuit Mailchimp Email Marketing - SAP ECC - Zendesk AI ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) ## Category - [Conversational Marketing Platform Software](https://www.capterra.co.il/directory/31562/conversational-marketing-platform/software) ## Related Categories - [Conversational Marketing Platform Software](https://www.capterra.co.il/directory/31562/conversational-marketing-platform/software) - [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software) - [AI Agents for Customer Support](https://www.capterra.co.il/directory/34696/ai-agents-for-customer-support/software) - [Conversational AI Platform Software](https://www.capterra.co.il/directory/31596/conversational-ai-platform/software) - [Patient Engagement Software](https://www.capterra.co.il/directory/31085/patient-engagement/software) ## Alternatives 1. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1789 reviews) 2. [inconnect](https://www.capterra.co.il/software/164772/omnichannel) — 4.0/5 (20 reviews) 3. [Bitrix24](https://www.capterra.co.il/software/113540/bitrix24) — 4.2/5 (1005 reviews) 4. [Genesys Cloud CX](https://www.capterra.co.il/software/21409/genesys-cloud) — 4.3/5 (269 reviews) 5. [Wati](https://www.capterra.co.il/software/204314/wati) — 4.6/5 (207 reviews) ## Reviews ### "The best chat portal\!" — 5.0/5 > **Ramil** | *8 April 2019* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: I work as a chat support in our company, I can say that this chat portal has a lot to offer compared to any other platforms we used to have. We have this text feature that our customer can chat with us even if they are not with their computers. Giving them the best experience possible with the help they want anytime anywhere. The dashboard itself is really cool, you can see all chat reports like average handling time, numbers of conversation and may more that helps in calculating our monthly statistics. > > **Cons**: So far, I can't see any down part on this software. I can say that this was developed perfectly. > > I have a five star experience with this software, this the best and so far. ----- ### "Cyprus Text Implementation" — 5.0/5 > **Todd** | *13 August 2019* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: I like that the software seamlessly moves between text and chat depending on the device being used by the consumer. I can use the software for my entire call center, for outbound marketing, and for one on one interaction between loan officers and borrowers. I also like that the product appears to be on the cutting edge technologically. Some of the things we discussed involving Apple Business Chat and the road map make me very excited for the future of business text and chat. > > **Cons**: There is nothing that I like least about the software. Our only challenge at this point is deciding how we want to use it. I would suggest however that the implementation and initial training be a little more clear. However, because our institution didn't have a dedicated person to handle the initial implementation, I think the delay and confusion has been mostly our fault. > > At our institution we did not have a texting or chat solution and we knew that it was something that we required given our type of business and our size. Quiq provided some answers to questions that we weren't even aware that we had. None of the other texting platforms had solutions for an entire contact center. We love the fact that the contact center can switch between text and chat, and that text can be an alternative to an inbound call. We also love that texting can be the primary communication medium for loan transactions because that is how borrowers want to communicate. This is a great company with wonderful customer service and people that really care about their clients. I feel like they are genuinely concerned about my success and will do anything possible to help me be successful. ----- ### "A child could report metrics better than Quiq" — 1.0/5 > **Verified Reviewer** | *4 December 2020* | Telecommunications | Recommendation rating: 1.0/10 > > **Pros**: I guess a point in it's favor is that settings can be tinkered with to make the experience more pleasant. > > **Cons**: Reporting is inaccurate and timing is not counted properly. > > Quiq has been nothing but trouble. It reports more chats than we've taken which is an important metric in my company, provides incorrect response times which leads to even more issues, and frequently bugs out and counts chats as missed or agents as unresponsive. There are way better softwares out there for Messaging. Customer support is also non-existent. ----- ### "Quick Quiqs and Messages" — 5.0/5 > **Adam** | *21 May 2019* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Quiq allows us to have a stronger online presence, and with snippets, you can be on the phone and in the chat, or in multiple chats at the same time with ease. Easily Editable Auto Response messages help let customers know available hours. Added a visual aspect to online/phone quotes by sending pictures to a group inbox via text. > > **Cons**: I wish it had a contact list, because of our outbound communication with field technicians. It's probably the only thing we lost when moving over from Mightytext. Quiq did help me setup bookmarks with phone numbers automatically populated to get me a work around, but now I have 50+ bookmarks, in folders. > > We use this for both customers and our field technicians. Along with the leads that generate from our website, bringing in new customers, we also send a lot of outbound messages to customers, requesting a picture of their system. We're able to provide quick accurate quotes, without a home visit. We also send our technicians any same day cancelations as well. Previously we were using MightyText and a cell phone in office for all of our outbound stuff, but we were having syncing issues, where messages didn't always appear in the app. Overall, the experience has been great. Interested to see what happens as our inbound continue to pick up steam. ----- ### "Quiq is easy, convenient, and effective" — 5.0/5 > **Angel** | *21 May 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The setup was super easy, it's easy to navigate and use. > > **Cons**: It's still new so there's not as many features or as much functionality as we'd like. However, their Customer Support is fantastic and they're working hard to make improvements and help us however they can. They're very responsive. > > Overall it's been a great experience. We wanted to try out SMS and have been really happy with our customer's response as well as how easy it was to implement. We also added Apple Business Chat and it was super easy and has worked great. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/166780/quiq-messaging?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/166780/quiq-messaging) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data