--- description: Get detailed information about Zadarma usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zadarma Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Business Phone Systems Software](/directory/31101/business-phone-systems/software) > [Zadarma](/software/166095/zadarma) # Zadarma Canonical: https://www.capterra.co.il/software/166095/zadarma Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/166095/zadarma?page=2) > Zadarma offers a new generation of business phone system with virtual numbers in 110+ countries, free Cloud PBX, free CRM and widgets. > > Verdict: Rated **3.8/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zadarma? Individuals, small and medium business companies, large enterprises ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 71 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support Software | 3.2/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Zadarma - **Location**: Bourgas, Bulgaria - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per Feature - **Pricing Details**: Phone System (PBX) bundles: Standard (\<5 members) = $0 per month Office (2-6 members) = $39 per month paid annually, $44 per month paid monthly Corporation (5-20 members) = $79 per month paid annually, $88 per month paid monthly Virtual Phone number rates: from $2 per month Rates for calls: See website for international pricing rates Rates for sending and receiving SMS messages: See website for international pricing rates - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Polish, Portuguese, Russian, Spanish, Ukrainian - **Available Countries**: Australia, Brazil, Bulgaria, Canada, France, Germany, Ireland, Israel, Japan, Mexico, Netherlands, New Zealand, Spain, Switzerland, United Kingdom, United States ## Features - Alerts/Notifications - Audio/Video Conferencing - Auto-Dialer - Automatic Call Distribution - CRM Software - Call Center Management - Call Logging - Call Recording Software - Call Reporting - Call Routing - Call Scripting - Call Tracking Software - Call Tracking Software - Call Transfer - Caller ID - Communication Management - Computer Telephony Integration - Conferencing - Contact Management Software - Conversion Tracking - Dashboard Software - Data Import/Export - Email Management Software - IVR - Lead Management Software - Lead Qualification - Mobile Access - PBX - Queue Management - Reporting & Statistics - Reporting/Analytics - Ring Groups - SIP Trunking - Sales Pipeline Management - Task Management Software - Third-Party Integrations - Virtual Extensions - VoIP Software - Voice Mail - Workflow Management Software ## Integrations (12 total) - Bitrix24 - HubSpot CRM - Kommo - MS Dynamics - Meta for Business - Microsoft Teams - Salesforce Sales Cloud - Shopify - Slack - Telegram - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Phone Systems Software](https://www.capterra.co.il/directory/31101/business-phone-systems/software) ## Related Categories - [Business Phone Systems Software](https://www.capterra.co.il/directory/31101/business-phone-systems/software) - [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software) - [Cloud PBX Software](https://www.capterra.co.il/directory/31102/cloud-pbx/software) - [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software) - [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software) ## Alternatives 1. [VoIP.ms](https://www.capterra.co.il/software/203084/voip-ms) — 4.8/5 (698 reviews) 2. [Nextiva](https://www.capterra.co.il/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [Wildix](https://www.capterra.co.il/software/218251/wildix) — 4.7/5 (209 reviews) 4. [Ringover](https://www.capterra.co.il/software/169627/ringover) — 4.7/5 (890 reviews) 5. [3CX](https://www.capterra.co.il/software/158704/3cx) — 4.4/5 (468 reviews) ## Reviews ### "Good long-term choice for international-facing companies" — 5.0/5 > **Verified Reviewer** | *20 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Local numbers in different countries made a real difference in how clients perceive us. Inbound call volume increased because people are more comfortable dialing a familiar number. Routing those calls to a central team works smoothly, regardless of where staff are physically located. Outbound calls are reasonably priced, and call quality has been consistent even when staff work remotely or travel frequently. > > **Cons**: Understanding which destinations are included in bundled minutes versus billed separately takes attention. We had a few surprises early on before we learned to check call reports more carefully. > > We run a service business with clients in several countries, and we chose Zadarma mainly for international numbers. Over time, we expanded our use to almost all phone-related communication. ----- ### "Practical and easy to use solution for managing daily business communication" — 5.0/5 > **Verified Reviewer** | *27 August 2026* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: We appreciated how straightforward the setup process was, along with features like call forwarding and virtual numbers that made communication easier to manage. > > **Cons**: The platform already provides a solid feature set for regular usage, and a few additional reporting options could make long-term tracking even more convenient. > > Our team started using Zadarma to simplify our communication setup, and it has been working well in our day-to-day operations. The platform handles calling functions reliably and helped us organize communication more efficiently compared to our previous setup. It also felt easy enough for our team members to start using without needing extensive training. ----- ### "zadarma2112" — 3.0/5 > **Denis** | *29 September 2026* | Transportation/Trucking/Railroad | Recommendation rating: 6.0/10 > > **Pros**: Competitive pricing and low international calling costs. Rich feature set, including a free Cloud PBX offering. > > **Cons**: Customer support responsiveness can be inconsistent. Initial setup and integrations may require technical knowledge. > > Zadarma is a good budget-friendly business phone and VoIP platform, especially for organizations that need international numbers, cloud telephony, and basic contact center functionality. ----- ### "Reliable communication platform for handling business calls more efficiently" — 5.0/5 > **Verified Reviewer** | *13 July 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: We like the availability of virtual numbers and call routing options since they gave us more flexibility in setting up communication according to our business requirements. > > **Cons**: The platform already covers most of our daily needs well and having a few more onboarding resources could make the initial set up process events more of a new users. > > We started using the Zadarma to manage our business communication more effectively especially for handling incoming and outgoing calls across different teams so far the experience and has been smooth and it help us reduce the complexity of managing called through separate systems the setup process was easier than expected and once everything was configured the platform work consists for a daily operations. ----- ### "Incompetent and Unprofessional Service" — 1.0/5 > **Yevhen** | *26 August 2025* | Internet | Recommendation rating: 0.0/10 > > **Pros**: Easy to register, but everything else is a disappointment. Maybe the pricing looks attractive at first glance. > > **Cons**: – Extremely slow support — replies only every two days. – Ridiculous verification process, documents constantly rejected for no reason. – Unprofessional and unreliable, impossible to use for business. – Wasted over a week just to verify one phone number. – Overall incompetence and lack of responsibility. > > We’ve had a terrible experience with ZADARMA. Since August 21, 2025, we’ve been trying to verify just one phone number. We submitted all company data, an employee photo with passport and date, and every requested document. After a week, nothing happened. Our documents were rejected because the date “no longer matched”—but that’s only because support replies once every two days\! By the time they review, the date is outdated again. Slow, incompetent, and not reliable for business. Avoid ZADARMA. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/166095/zadarma?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/166095/zadarma) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data